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The Parkgate Hotel

4.0 star property
Hotel with a full-service spa, 3-minute walk to Principality Stadium

Choose dates to view prices

The Parkgate Hotel, located close to Cardiff Castle and St. David's Hall, offers a luxurious retreat with a coffee shop/cafe, bar, dry cleaning/laundry services and an on-site spa where you can unwind with massages or body wraps. With great dining options including The Sorting Room brasserie and gym to keep you active during your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Heating
LED TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Heating
LED TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Daily housekeeping
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
Hair dryer
Separate bathtub and shower
Private bathroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
LED TV
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Daily housekeeping
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Bute Park - 5 min walk - 0.3 miles
  • Utilita Arena Cardiff - 8 min walk - 0.4 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Cardiff Bay - 16 min walk - 0.9 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Coffee #1 - ‬2 min walk

About this property

The Parkgate Hotel

Upscale hotel near Principality Stadium
Located close to Cardiff Castle and Utilita Arena Cardiff, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a banquet hall, and 3 meeting rooms
  • Massage treatment rooms, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the dining options, breakfast, and overall value
Room features
All 169 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Check-out is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of Principality Stadium, Cardiff Castle, and Utilita Arena Cardiff. Cardiff Bay and Cardiff University are also within 1 mi (2 km). Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

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The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1357 out of 1765 reviews
Rating 8 - Good. 244 out of 1765 reviews
Rating 6 - Okay. 106 out of 1765 reviews
Rating 4 - Poor. 33 out of 1765 reviews
Rating 2 - Terrible. 25 out of 1765 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, well ran with brilliant friendly, helpful staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and lovely staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay beautiful hotel breakfast amazing staff lovely thankyou
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Excellent breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and bathroom. Great location for going out in Cardiff.
Stayed 1 night in Nov 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptional - clean, quiet and very roomy. The staff were friendly and couldn’t do enough to assist. Cocktails were tasty too. Would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and comfortable hotel in a fantastic location. Staff was courteous and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
The bed and pillows were so comfortable, great nights sleep. Lovely, spacious room. Very good breakfast. Staff were very helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Ganaa

Liked: Cleanliness, property conditions & facilities
The hotel was nice. The cleanliness was good, and it was strange that the spa required an additional fee even for guests staying at the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. A great stay
Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style in good central location
Stayed 1 night in Sep 2025

10/10 Excellent

Obianuju

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is fantastic! I loved everything about the stay. Tne only slight improvement I would suggest is that there should be wipes in the gym. Otherwise a hotel that is attentive to detail
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, really lovely rooms and overall a great place.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - we had a little problem with the room (which could have happened anywhere anytime) but the staff were incredibly accommodating and keen to ensure we were well looked after. Thank you 👍
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run.
Stayed 2 nights in Oct 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is excellent and the facilities impressive. The restaurant is outstanding. Try the lamb
Stayed 3 nights in Sep 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for some time now and love it everytime !!
Stayed 5 nights in Aug 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry m

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here it was beautifully clean food was lovely staff friendly spa amazing will definitely stay again.
Stayed 1 night in Aug 2025
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