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San Cristobal Tower, a Luxury Collection Hotel

2.0 star property
Hotel with a sauna, near Costanera Center

Choose dates to view prices

Located near San Cristobal Tower, this Luxury Collection Hotel offers an urban sanctuary for all ages. Adults enjoy the sauna, steam room, and indoor/outdoor pools, while children have a playground. WiFi keeps everyone connected throughout the property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Laundry

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About the neighborhood

Map
Josefina Edwards De Ferrari 0100, Santiago, Region Metropolitana, 1025

What's nearby

  • Santiago Metropolitan Park - 3 min walk - 0.2 miles
  • Clínica Indisa - 5 min walk - 0.3 miles
  • Clinica Santa Maria - 16 min walk - 0.9 miles
  • Costanera Center - 18 min walk - 1.0 mile
  • San Cristobal Hill - 19 min walk - 1.0 mile

Getting around

  • Hospitales Station - 7 min drive
  • Pedro de Valdivia Station - 15 min walk
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪El Ancla Restaurant - ‬12 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El Cid Restaurant - ‬1 min walk
  • ‪La Fábrica Gourmet - ‬8 min walk
  • ‪Backroom Bar - ‬12 min walk

About this property

San Cristobal Tower, a Luxury Collection Hotel

Boutique hotel near Costanera Center
A playground, laundry facilities, and a bar are just a few of the amenities provided at San Cristobal Tower, a Luxury Collection Hotel. For some rest and relaxation, visit the sauna or the steam room. Guests can connect to in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Massage treatment rooms
Room features
All 139 rooms have comforts such as premium bedding, in addition to amenities like WiFi.

Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • A bar/lounge

Things to do

  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities

Spa

  • Spa treatment rooms

More

  • 1 building
  • 22 floors
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Towels provided

More

  • Phone

Policies

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 65000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 65000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

San Cristobal Tower Luxury Collection
San Cristobal Tower Hotel
San Cristobal Tower Hotel Santiago
San Cristobal Tower Santiago
San Cristobal Santiago
San Cristobal Tower Luxury Collection Hotel Santiago
San Cristobal Tower Luxury Collection Hotel
San Cristobal Tower Luxury Collection Santiago
San Cristobal Tower a Luxury Collection Hotel Santiago
San Cristobal Tower
San Cristobal Tower a Luxury Collection Hotel
Cristobal Tower, A Collection
San Cristobal Tower, a Luxury Collection Hotel Hotel
San Cristobal Tower, a Luxury Collection Hotel Santiago
San Cristobal Tower, a Luxury Collection Hotel Hotel Santiago

Frequently asked questions

Does San Cristobal Tower, a Luxury Collection Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Where is San Cristobal Tower, a Luxury Collection Hotel located?

Located in Providencia, this boutique hotel is within 1 mi (2 km) of Clínica Indisa and Costanera Center. Santiago Metropolitan Park and Sculpture Park are also within 10 minutes. Pedro de Valdivia Station is 15 minutes by foot and Manuel Montt Station is 15 minutes.

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Reviews

San Cristobal Tower, a Luxury Collection Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 2 out of 59 reviews
Rating 4 - Poor. 5 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Bed bug rash

Towards the end of my trip I noticed that I had a rash. This hasn't happened to me before so I was unaware of the problem. The rash has now developed and it is obvious that I have been bitten by bed bugs. To be fair, I did not see any bugs in the room so I cannot be absolutely certain that it happened at the San Cristobal Tower. However, this was my only hotel and there are a large number of bites. I have emailed the hotel chain to ask them to examine the room but, several days later, I have not received any acknowledgement or reply. I actually think that I'm more disappointed about being ignored than being bitten.
Stayed 5 nights in Apr 2018

10/10 Excellent

Alvaro , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and convenient location

It’s a good hotel, and great location and very clean and safe
Stayed 3 nights in Apr 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb luxury

Superb hotel, true 5 star experience! The staff were of the highest professionalism, attentive and only too eager to help. Room was of a great standard, comfortable and luxury. Thoroughly enjoyed the breakfast on the 21st floor overlooking Sandiago and enjoyed chilling by the pool in the day. Concierge were fantastic and arranged my transport to the airport. Superb stay!

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien atendido pero un hotel standar

En general la atención del personal del hotel es muy buena, casi como estar en Disney. La habitación muy limpia, amplia y agradable, un estilo un poco señorial, pero nada incómodo. Me sorprendió la falta de aislación acústica, sentado en el baño podía escuchar a mi vecino hablando nítidamente. Otros aspectos negativos de la habitación: no hay radio con Bluetooth o conexión de Iphone lightning, tampoco con micro USB. No hay ningún plug usb en la habitación. La comida en el restaurante de la piscina es muy básica, solo sándwich, pizza y ensalada César. No hay machas a la parmesana, ni mariscos ni pescados, no hay ceviche. No es que yo sea peruano, pero es lo que se me antoja en un picoteo al borde de la piscina al atardecer con una buena copa de vino. El desayuno es variado pero eche de menos el salmón con alcaparras y cebolla morada, que habitualmente como en otros hoteles de Santiago. La variedad de yogures se limitaba a tan solo 2, frambuesa y natural, afortunadamente a mi me gusta natural. Lo otro que no vi es frutas naturales, las 5 fuentes eran de fruta en conserva o cocida, claramente de esta forma dura más y es más económico. En términos generales y 7 al personal del hotel, pero por mi no volvería.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel terrible concierge

Perfect welcome,pleasant staff,nice and comfortable room. But... - -room very noisy because there are no sound proof walls - very bad concierge service: he recommends a terrible restaurant at the market,-the worst experience of all our trip-, and confirm us he phoned one other restaurant to tell that we will be on late: ..but in fact,he never phoned,as confirmed us by the restaurant...
Stayed 2 nights in Mar 2018

10/10 Excellent

Rod, West Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel not very far from fun Bellavista

Lovely room with very fine views of the Andes. Excellent restaurants. The staff were so lovable here. I was sad to leave.
Stayed 2 nights in Mar 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to Relax

Stayed there 3 times on our recent trip to South America. Great pool area and excellent breakfast location and bar on the 21st floor. Easy walking distance to shops and nearby attractions. Rooms were large and comfortable with excellent bathroom facilities.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esperaba más. No volveré.

Es un hotel anticuado y sin ninguna honda. Cobran absolutamente todo extra a precios desorbitantes. El restaurante CID bueno, pero carísimo.
Stayed 1 night in Mar 2018

8/10 Good

Scott G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and stylish

Overnight stay waiting for flight home. Hotel very stylish and comfortable. A longish walk to anywhere interesting.

10/10 Excellent

brian, Dorset, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay at the end of a Cruise

Adjoining the Sheraton this hotel provides 4 star quality together with the amenities of the larger Sister hotel, ideal for us spending 3 days after a Cruise. The staff are very friendly & helpful, the rooms are large & comfortable with excellent views of the city. We could have stayed in Santiago for longer & this hotel was ideal.
Stayed 3 nights in Feb 2018

4/10 Poor

Miguel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Alojamos dos noches para celebrar el año nuevo en el hotel , la verdad es que dentro no hay mucha entretención , especialmente para niños , para adultos tampoco hay muchas instancias para la recreación , pedimos un trago en el bar del lobby pero tiene muy poca variedad y no de la mejor calidad para ser un hotel de cinco estrellas , hay otros hoteles muchísimo mejores que entregan servicio de calidad acorde al costo del mismo...En definitiva , hicimos la vida fuera del hotel y lo pasamos muy bien pero con un costo alternativo demasiado alto , no se puede pagar tanto por una habitación y obligadamente tener que salir para entretenerse. Las habitaciones están bien pero se nota el paso del tiempo y no se han mantenido de la mejor manera , muros con manchas de humedad , televisor antiguo con un servicio de cable muy pobre , frigobar con su sistema de cierre averiado. Lo peor del servicio fue el desayuno del 01 de enero , absolutamente colapsado , imposible encontrar una mesa y menos que alguien te atienda , no había platos ni cubiertos , pedir algo especial eran 30 minutos de espera.... Si uno paga por un servicio éste debe ser acorde a lo que cobran por él , no porque el hotel esté full no va a haber una planificación para mantener los estándares como corresponde , sumando y restando queda más al debe , relación precio-calidad muy lejos de lo que uno espera.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very good suites, service overall very good but still a big hotel. Great for business. Could use a car service with more luxury vehicles
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Quick check in,very clean and extremely helpful staff. Upgraded to a balcony suite on 17th floor with a breathtaking view. Being an spg member, suite was discounted. Highly recommend to everyone.
Stayed 3 nights in Dec 2017

10/10 Excellent

mmm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommend San Cristobal Tower
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Not deserving of great reviews

The room was old and run down. The staff okay but not the nicest. Very disappointing and very expensive.
Stayed 1 night in Oct 2017

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Equipe muito atenciosa.Peça apartamentos com vista para as Cordilheiras. Apartamento amplo e muito confortável. Café da manhã muito bom. E à noite sempre um Happy Hour.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in this hotel. Nice room. Nice employees great view for breakfast

8/10 Good

RP, Rio de Janeiro, Brasil

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent Facilities But Average Service

The hotel and facilities are excellent. Room was large and comfortable. For a hotel of this caliber service was average. We had read that the concierge would go above and beyond to help guests but all he did when we asked for his services was hand us off to the Turistik Booth in the Sheraton Lobby. We always use a private driver and when we asked if he could arrange it he handed us off. So we had to find our own. No one else at the hotel went above and beyond. One of the nights we ordered room service and they got our order wrong twice and never resolved the issue. Again nice facilities and location but average service.

10/10 Excellent

Juan Andres Arenas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lujo y comodidad

Hotel cumple todas nuestras expectativas, la.habitacion muy amplia y comoda. Cuenta con un bar en el piso 21, con exquisitos tragos y comida, contando con una maravillosa vista de Santiago.

2/10 Terrible

Victor, Texas

Liked: Cleanliness, room comfort
Disliked: Staff & service

The worst guest service resolution.

Hotel is decent, nothing really bad to speak off. Had a major problem with my room and my reservation.It got basically taken away. I checked in, left town for a business trip that over extended only to come back and find out they gave my room away. I left some minor toiletry items in the room but still, If I pay for 8 days of stay, that is my room for 8 days. The response we received from guest services is just absurd.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Decent hotel

Asked for city view when booked , given view of building site and a hill side Staff very friendly and helpful Room could have been cleaner and disappointed to find room not cleaned upon retuning after a day out. But overall decent hotel and would rebook - I would just be more firm with them about issues above.

10/10 Excellent

Ricardo, Viña del Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un verdadero 5 estrellas

Excelente atención. Un verdadero 5 estrellas.

8/10 Good

rita g, Niterói

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restaurante e bar horríveis

Hotel excelente e bem localizado. Café da manhã agradável , funcionários ótimos . Quarto ótimo. Restaurante ruim , bar péssimo e com opção de apenas 3 tipos de vinho . Impossível pensar que isso aconteceu no CHILE

8/10 Good

Emily & David, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Hotel in beautiful Santiago!

My husband and I picked this hotel from the internet, based on the area - Providencia, and what other guests had to say about the place. The public areas were lovely and the room was really nice - great views of both the Andes and the city! Breakfast in the lounge on the 22nd floor was fine, though the bacon remains undercooked, as some former guests wrote in Trip Advisor. The Manager however was kind enough to return it to the kitchen and have it cooked crispy for me. Food service in the downstairs bar area was terribly slow, though when I mentioned it to the manager at the pool area, he insured that we had a positive experience for lunch outdoors. The rooms were tastefully decorated in the traditional style that I love! The Bellman and Concierge were exceptional and they both had a lot of information and asked for feedback to insure that we were happy and understood their instructions! We arranged a half day tour with Hector through the Concierge and that went really well, and we loved the seafood restaurant recommended to us on the last evening of our stay!

10/10 Excellent

Roberto, Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor de santiago !

Todo exelente. Me he hospedado en varios 5 estrellas de santiago y por ahora este es el que mas me ha gustado. Un 10 en todos los aspectos!
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Policies

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