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Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping center in Santiago with free parking

Choose dates to view prices

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Exterior
Restaurant
Lobby
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Santiago's vibrant spirit comes alive at Ola Santiago Providencia, Tapestry Collection by Hilton. Enjoy daily manager's receptions, peaceful garden moments, and a sun-filled terrace. The property features two refreshing pools, free WiFi, and helpful staff with local insights.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower) | Premium bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Holanda 307, Santiago

What's nearby

  • Costanera Center - 6 min walk - 0.4 miles
  • Plaza de Armas - 5 min drive - 3.4 miles
  • Palacio de la Moneda - 6 min drive - 3.8 miles
  • San Cristobal Hill - 7 min drive - 2.1 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.4 miles

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬3 min walk
  • ‪Momotaro Ramen - ‬6 min walk
  • ‪Restaurante Les Casielles - ‬3 min walk
  • ‪Beppo Café - ‬3 min walk
  • ‪Bi Won Restaurant - ‬4 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Upscale hotel near Costanera Center
Located close to San Cristobal Hill and Julio Martinez Pradanos National Stadium, Ola Santiago Providencia, Tapestry Collection by Hilton provides a free daily manager's reception, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Coffee/tea in the lobby, a banquet hall, and 4 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 196 rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 918 reviews
Novotel Santiago Providencia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (40 inches high)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 24 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Ola Santiago Providencia, Tapestry Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ola Santiago Providencia, Tapestry Collection by Hilton?

Self parking is free at this property.

What time is check-in at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ola Santiago Providencia, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Ola Santiago Providencia, Tapestry Collection by Hilton located?

Located in Providencia, this hotel is 0.4 mi (0.6 km) from Costanera Center and 2.7 mi (4.4 km) from San Cristobal Hill. Julio Martinez Pradanos National Stadium and Plaza de Armas are also within 6 mi (10 km). Tobalaba Station is 8 minutes by foot and Los Leones Station is 10 minutes.

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Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 479 out of 647 reviews
Rating 8 - Good. 118 out of 647 reviews
Rating 6 - Okay. 30 out of 647 reviews
Rating 4 - Poor. 10 out of 647 reviews
Rating 2 - Terrible. 10 out of 647 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a beautiful neighborhood with many things to do that are all within safe walking distance. Hotel staff was friendly and professional. Food was also great and room was comfortable and modern. Would stay here again
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great, very helpful and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we found groceries stores and metro stations close by
Stayed 4 nights in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal at the reception desk were very accommodating and helpful. All of them! They made our stay very pleasant. I will certainly go back to that hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Hilton family jewel.

Just a very comfortable place, well located, free parking and WiFi.
Stayed 1 night in Mar 2024

10/10 Excellent

Nemesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place!

The first 2 nights were sponsored by expat explore. Then we went to San Pedro de Atacama and left our luggages for the meantime. Then came back and stayed for another 2 nights paid by Expat Explore. After the tour, we extended our stay for 6 more nights. We felt safe in the area and located near Costañera, San Cristobal Hill and santa Lucia.
Stayed 6 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area of Santiago. A 5 minute walk to the Costanera Mall, bars, restaurants and the subway. Staff were helpful and friendly. Comfortable bed, good AC and water pressure. The breakfast was standard hotel buffet (not bad but not spectacular either). Would definitely stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business travel and short stay hotel

Good hotel for business trip. Has 2+ USB outlets for recharging and many AC outlets. Room desk is a bit small , but got some work done.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked this property. We were a group of 9 persons arriving late at night very tired and the staff was welcoming and accommodating. Many of the staff are bilingual.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely property with a big room size and very clean. The front desk staff is very nice and knows all sorts of languages. Like how they had a water filter at the front that was easy for feeling. In a safe and comfortable area of town that is walkable to some restaurants and convenience stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Stayed 5 nights in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 4 nights in May 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, pretty and quiet but with good coffee shops and restaurants. Lovely staff. About 3 blocks to a main road and train access. Only improvement to suggest is adding a desk in the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Curteis

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a quiet, tree lined neighbourhood. We felt safe walking about day and night (small town Canadians). Breakfast eateries located close. Dinning located about 1.5km away. All very walkable and as mentioned we felt safe at night walking back at 11pm.
Stayed 2 nights in Feb 2024

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. However, the rooms were closer to an IBIS than a Hilton. No closet, no safe deposit box, no place for luggage, no room to maneuver. Will not be returning to the Ola when I return to Santiago.
Stayed 2 nights in Oct 2024

6/10 Okay

Nicolas

Liked: Cleanliness, staff & service, amenities
Hilton bought a old hotel and refurbish it but rooms are small. there is no place in the room for work. its very quiet and personnell is nice.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Average, overpriced

Average hotel. Near a big mall. Nice bar area/poor area and good drinks. Average breakfast. Noisy AC. Poor mood lighting in the room- very all or nothing. No English TV & No Netflix.
Stayed 4 nights in Nov 2024

8/10 Good

Javi

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Diogenes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bastante cómodo y bien ubicado. El personal es muy amable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Súper cerca de todo
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper cerca del costanera y hay varios restaurantes para comer cerca
Stayed 7 nights in Aug 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para estadias cortas y largas. Esta super bien ubicado. Las condiciones del hotel son muy buenas, es moderno y todo esta bien. El desayuno podria variar un poco, ya que cada dia, servian lo mismo pero todo es de buena calidad. Es mi segunda vez en el hotel y lo volveria a repetir, sin duda.
Stayed 6 nights in Aug 2025

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