See all properties

Ola Santiago Providencia, Tapestry Collection by Hilton

4.0 star property
Hotel connected to a shopping center in Santiago with free parking

Choose dates to view prices

Photo gallery for Ola Santiago Providencia, Tapestry Collection by Hilton

Interior detail
Restaurant
Room, 2 Double Beds | 1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 Queen Bed, Accessible (Mobility & Hearing/Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Santiago Providencia

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 833 reviews
Novotel Santiago Providencia

About the neighborhood

Map
Holanda 307, Santiago

What's nearby

  • Costanera Center - 6 min walk - 0.4 miles
  • Plaza de Armas - 5 min drive - 3.4 miles
  • Palacio de la Moneda - 6 min drive - 3.8 miles
  • San Cristobal Hill - 7 min drive - 2.1 miles
  • Julio Martinez Pradanos National Stadium - 7 min drive - 3.4 miles

Getting around

  • Parque Almagro Station - 8 min drive
  • Tobalaba Station - 8 min walk
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬4 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬5 min walk
  • ‪Semsem - ‬3 min walk
  • ‪Rishtedar - ‬2 min walk

About this property

Ola Santiago Providencia, Tapestry Collection by Hilton

Upscale hotel near Costanera Center
Located close to San Cristobal Hill and Julio Martinez Pradanos National Stadium, Ola Santiago Providencia, Tapestry Collection by Hilton provides a free daily manager's reception, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • 4 meeting rooms, a water dispenser, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 196 rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • UGO BAR&FOOD

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (40 inches high)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 24 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Ugo Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
Ola Santiago Providencia, Tapestry Collection by Hilton Santiago

Frequently asked questions

Does Ola Santiago Providencia, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Ola Santiago Providencia, Tapestry Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Ola Santiago Providencia, Tapestry Collection by Hilton?

Self parking is free at this property.

What time is check-in at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ola Santiago Providencia, Tapestry Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ola Santiago Providencia, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Ola Santiago Providencia, Tapestry Collection by Hilton located?

Located in Providencia, this hotel is 0.4 mi (0.6 km) from Costanera Center and 2.7 mi (4.4 km) from San Cristobal Hill. Julio Martinez Pradanos National Stadium and Plaza de Armas are also within 6 mi (10 km). Tobalaba Station is 8 minutes by foot and Los Leones Station is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ola Santiago Providencia, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 527 reviews
Rating 8 - Good. 103 out of 527 reviews
Rating 6 - Okay. 29 out of 527 reviews
Rating 4 - Poor. 10 out of 527 reviews
Rating 2 - Terrible. 9 out of 527 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, great breakfast, clean, nice location.
Stayed 5 nights in May 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for our first time visit to Santiago! Hospitable staff at the hotel located at a convenient location in Providencia.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful with recommendations for sightseeing and advice on how to get around. The area is great and the hotel is very comfortable !
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal at the reception desk were very accommodating and helpful. All of them! They made our stay very pleasant. I will certainly go back to that hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff gave great advice for our 2 night stay in Santiago.
Stayed 2 nights in Feb 2025

8/10 Good

Donald W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a Hotel. Nothing over the top but met our needs and expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, mostly occupied by tourists for short stays. Breakfast is decent, and staff was very accomodating (they had plenty of electric transformers, for instance). My only regret is that the rooms are small, and there was not enough room for the luggage.
Stayed 2 nights in Mar 2025

6/10 Okay

Joseph Chungath

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave ir ironing boxes. Very limited coffee and other suppliies
Stayed 8 nights in May 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at an excellent location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great, very helpful and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!!!

Amazing place to stay, the staff were so friendly specially the people at the door and housekeepers and the rooms were spotless.!!!I will definitely come back to stay at this hotel again!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, feel safe and walkable. Walking distance to costanera center. Clean and good service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Excellent place to stay. Nice to walk around in the neighborhood. Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Bonnie Jeane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

They were very kind and made our room available before check in time - which we really appreciated after a long flight. We and the kids love the pool and the hotel in general. Great breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely tucked off the street, but within walking distance from everything. The front desk staff was extremely helpful. The waiters at the bar could have been more attentive. Overall it was a great hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Wenlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there is the best
Stayed 4 nights in Sep 2024

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice in Santiago!! Free coffee available at front desk. Loved the urban vibe.
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff with excellent customer service. The staff are so nice and very happy to help their customers Fantastic first stay at the hotel, will be coming back soon 🙂
Stayed 5 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry good
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great area of Santiago. A 5 minute walk to the Costanera Mall, bars, restaurants and the subway. Staff were helpful and friendly. Comfortable bed, good AC and water pressure. The breakfast was standard hotel buffet (not bad but not spectacular either). Would definitely stay there again.
Stayed 4 nights in Nov 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, we found groceries stores and metro stations close by
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2024