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Solace Hotel Santiago

4.0 star property
Travelers can unwind at the rooftop pool before exploring nearby San Cristobal Hill, savor authentic dishes at Zafferano restaurant, or book a massage

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Photo gallery for Solace Hotel Santiago

Terrace/patio - Solace Hotel Santiago (Santiago)
Lobby sitting area - Solace Hotel Santiago (Santiago)
Porch - Solace Hotel Santiago (Santiago)
Interior - Solace Hotel Santiago (Santiago)
Bar (on property) - Solace Hotel Santiago (Santiago)
Solace Hotel Santiago offers a convenient base near San Cristobal Hill with impressive amenities. The rooftop terrace features a refreshing pool and bar, and the restaurant serves local specialties. Guests appreciate the complimentary breakfast, pool area, and attentive staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Room

  • 29 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Twin Room

  • 29 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite

  • 42 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite

9.6 out of 10
Exceptional
(35 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Providencia, a neighborhood in Santiago, Solace Hotel Santiago is in a shopping district and near a metro station. Travelers eager for a bit of culture can stop by National History Museum, while those wishing to experience the area's natural beauty can explore Plaza de la Constitucion and San Cristobal Hill. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Estadio Monumental David Arellano. Visit our Santiago travel guide
Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000

What's nearby

  • Sculpture Park
    Sculpture Park
    4 min walk - 0.3 miles
  • Costanera Center
    Costanera Center
    12 min walk - 0.7 miles
  • Santiago Metropolitan Park
    Santiago Metropolitan Park
    15 min walk - 0.8 miles
  • Municipal Market of Providencia
    9 min walk - 0.5 miles
  • Clínica Indisa
    10 min walk - 0.6 miles

Getting around

  • Pedro de Valdivia Station
    3 min walk
  • Hospitales Station
    8 min drive
  • Santiago Intl. Airport (SCL)
    22 min drive

Restaurants

  • Lomit's
    8 min walk
  • Cora Bistró
    8 min walk
  • Schopdog
    9 min walk
  • Starlight Coffee
    8 min walk
  • La Bifería
    7 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 20 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Zafferano

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
  • Airport shuttle fee: USD 75 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Solace Hotel Santiago have a pool?

Yes, this property has a seasonal outdoor pool.

Is Solace Hotel Santiago pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Solace Hotel Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Solace Hotel Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Solace Hotel Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per vehicle applies.

Where is Solace Hotel Santiago located?

Conveniently near skiing facilities, this Providencia hotel is located in a shopping district within 3 mi (5 km) of Clinica Santa Maria, San Cristobal Hill, and Santiago Town Square. National History Museum and Plaza de la Constitucion are also within 3 mi (5 km). Pedro de Valdivia Station is only a 3-minute walk and Los Leones Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Solace Hotel Santiago Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 799 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great specially the staff and has a perfect location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing at the hotel Customer service, food, excursions and anything you need will be done.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very good location, kind and very friendly staff, we enjoyed our stay at this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, friendly and helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, rooms, staff, and pool were fantastic!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and decent sized rooms, nice breakfast. Would stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our spacious suite with great view. Friendly staff at check in and at breakfast. The breakfast was very good with many options. Rooftop bar has a beautiful view and nice drinks and food too!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Douglass

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great beds and pillows, great food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel with friendly staff and a good breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast always offers a good selection, and the front desk staff is very helpful and bilingual. Room very clean and pleasant.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms, and very clean!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great property great location. Good restaurant for a small hotel. No need to leave property. My only advice is heat the pool otherwise it is too cold to use as are most pools in chile
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and quiet. The rooftop pool was lovely. Water and coffee machine in the lobby was much appreciated.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Karen

Really enjoyed the poolside environment. Beautiful view and found a place in the shade to sit.
What happens when you have rain in March.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alfonso M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have better things to say, the staff is lovely, everything is clean and functioning, plus there’s many stores and restaurants around and it’s a really safe area. Would and probably will stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very conveniently located right by metro. Lots of restaurants. Nice pool and bar. Breakfast very good with lots of choice!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Nice room and excellent service. The rooftop restaurant is w and the food was amazing. Excellent choice for a business trip.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Sun Hyung

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Breakfast buffet is not worth paying for. There are great breakfast places nearby and the food is better. Didn’t really enjoy the dinner either, although the pisco sours were amazing. The vent in our bathroom had dust hanging from it and a new bath towel that was given to us had blood on it. The pool looked cool and there were amazing views, but the pool itself looked dirty. The staff was friendly and the location was good though.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

james everett

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room layout and wonderful view. Very friendly staff. Food was excellent. Great location,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Great staff, excellent location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel located in the perfect location! I chose this hotel so that I could walk to everything that I was doing while in Santiago. It worked out perfectly! The staff was extremely kind and helpful. I arrived early and the front desk worked hard to get me in a room right away. The bartenders were fabulous and so fun! And our servers at the restaurant were great! And the food was wonderful! My son and I spent time out by the pool and the view was spectacular! We literally had the perfect stay! I would highly recommend this hotel!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood. Beautiful tree lined streets near a park. Walking distance to the gondola for views of the city. Comfy room, great rooftop terrace and pool
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very spacious with a very comfortable large king size bed. Great location a couple mins walk to the train. Rooftop pool and bar with great views. The only issue we had here was that uber drivers could never get to us so we would have to walk the nearby laneway and book from the main street.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Danis

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff super friendly. The premises are in good shape and are easy to get around
Stayed 1 night in Jan 2026
Verified

8/10 Good

Delric

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and knowledgeable staff. Breakfast was good and centrally located
Stayed 4 nights in Jan 2026