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Terrado Lyon

Property class: 3.5

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Photo gallery for Terrado Lyon

A rooftop pool with a city skyline view, including a tall skyscraper. - Terrado Lyon (Santiago)
An outdoor patio area with a wooden table and wicker chairs, surrounded by greenery and a metal fence. - Terrado Lyon (Santiago)
A modern hotel room with a large bed, a sofa, a TV, and a city view. - Terrado Lyon (Santiago)
A hotel lobby with modern furniture, large windows, and a view of the street. - Terrado Lyon (Santiago)
A room with large windows, a sofa, and a view of a cityscape at dusk. - Terrado Lyon (Santiago)
A short walk from Costanera Center, Terrado Lyon provides a swim-up bar, a poolside bar, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room

A modern hotel room with a bed, a sofa, a desk, a flat-screen TV, and a large window with a city view.

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two beds, a large window with a city view, a wooden floor, and a nightstand with a lamp.

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

A modern hotel room with a bed, a sofa, a desk, a flat-screen TV, and a large window with a city view.

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Superior Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Triple Room

A modern hotel room with a bed, a sofa, a flat-screen TV, a large window with a city view, and a radiator.

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Executive Triple Room, Multiple Beds

A modern hotel room with a large window, a sofa, a bed, and a flat-screen TV.

Executive Triple Room, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

About the neighborhood

Located in Providencia, a neighborhood in Santiago, Terrado Lyon is in a shopping district and near a boardwalk/promenade. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Chilean National Zoo and Gabriela Mistral Cultural Center are also worth visiting. Enjoy the great outdoors with rock climbing, ecotours, and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer. Visit our Santiago travel guide
Map
Avenida Ricardo Lyon, 25, Providencia, Santiago, Region Metropolitana, 7500000

What's nearby

  • A park with a red sculpture, yellow woven structures, and green grass.
    Sculpture Park
    4 min walk - 0.3 miles
  • A cityscape with a prominent skyscraper and snow-covered mountains in the background.
    Costanera Center
    6 min walk - 0.4 miles
  • A tall skyscraper with a glass facade, surrounded by mid-rise buildings and bare trees.
    Gran Torre Costanera
    9 min walk - 0.5 miles
  • Vivo Panorámico
    2 min walk - 0.1 miles
  • Clínica Indisa
    12 min walk - 0.7 miles

Getting around

  • Los Leones Station
    1 min walk
  • Santiago Central Station
    24 min drive
  • Santiago Intl. Airport (SCL)
    22 min drive

Restaurants

  • Ofelia, Té & Café
    1 min walk
  • Juan Maestro
    1 min walk
  • McDonald's
    1 min walk
  • La Mechada Nacional
    2 min walk
  • Coppelia
    1 min walk

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  • Pool
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13.45 for adults and CLP 13.45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13.45 for adults and CLP 13.45 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from December 01 to February 28
A car is not required for transportation to and from this property

Frequently asked questions

Does Terrado Lyon have a pool?

Yes, this property has a seasonal outdoor pool.

Is Terrado Lyon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Terrado Lyon doesn't offer parking.

What time is check-in at Terrado Lyon?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Terrado Lyon?

Check-out is at noon.

Where is Terrado Lyon located?

Located in Providencia, this hotel is within a 10-minute walk of Vivo Panorámico and Costanera Center. Sculpture Park and Parque de las Esculturas Exhibition Hall are also within 10 minutes. Los Leones Station is only a 2-minute walk and Pedro de Valdivia Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Terrado Lyon Reviews

8.2

Very Good

8.4

Cleanliness

9.4

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 65 out of 177 reviews
Rating 8 - Good. 74 out of 177 reviews
Rating 6 - Okay. 21 out of 177 reviews
Rating 4 - Poor. 9 out of 177 reviews
Rating 2 - Terrible. 8 out of 177 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location is perfect however in this neighborhood a lot of the buildings are old now. I understand this happens, but the hotel is suffering from it's age. It sounded like they were working on fixing it up above me so that's going to help. The staff were all friendly. I have no big complaints. It was definitely very quiet at night.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No a 4 o even 3 star
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
ok
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

rip off

extremely noisy rooms, air conditioning is not working and loud beds are uncomfortable got robbed of my phone in front of the hotel (bicycle grab)
Stayed 4 nights in Feb 2018
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
We travel to Santiago 2-4 times a year and always stay in the same area. Our usual places were booked so we reserved at Torremayor. The exterior was covered to prevent vandalism due to the current civil unrest. We watch Chilean news daily so we expected that. The interior was small but as expected. All services met our standards except the bathroom. It was totally without any surfaces for personal items. The toilet paper was beyond reach while seated..., it was mounted on the opposite wall. We had to put the paper on the floor beside the toilet. Remember, there is no counter surface. We had four days of laughing.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado, excelente servicio.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, em frente a estação do metrô, funcionários muito simpáticos e cooperativos Quarto confortável
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecta ubicación
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Mitt i Providencia. Rent, fräscht, snyggt. Underbar pool!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones acojedoras y el personal muy amable y coordial.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service, room comfort
O quarto vazava agua do ar condicionado. Entao ficava alagado. O wifi nao era bom e tambem, a piscina estava suja
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness
La habitación y el baño no estaban del todo limpia. Piso rallado y manchado, guardapolvos deteriorados.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
atendimento dos funcionários, principalmente no café da manhã. Valeu, gostei muito!
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos. Mas o café da manhã deixa a desejar… mesma coisa nos 7 dias que ficamos lá! Não mudava nada! Ovos mexidos muito cru e não tinha estilo americano como anunciado. Em nossa habitação o piso precisava urgentemente de ser trocado. Hi-fi não funciona bem! Mas no mais tudo certo, localização excepcional.
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La persona de recepción muy grosera, el internet muy malo
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Melhor estadia possível… desde a recepção ao checkout. Chegamos de madrugada e foi bem tranquilo, super educados, simplesmente amei!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Pelo preço p hotel não vale, mas a impressão que tenho é que brasileiros se surpreendem,pois em algumas comunas de Santiago os predios são mais antigos com alto preço e quartos com carpetes, camas antigas e café da manha tudo bem mais simples que no Brasil.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Repetiria siempre que fuera a Santiago.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Daniel, um profissional diferenciado

Quartos amplos, ótimo café da manhã. Piscina na cobertura com uma linda vista do Costanera Sky e a Cordilheira dos Andes. Mas o grande destaque é o acolhimento do staff liderado pelo fantástico Daniel. Tivemos um problema sério e ele fez de tudo para nos acolher e ajudar. Daniel não existe. Obrigado por tudo!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo/beneficio

O atendimento foi sensacional. Principalmente o Daniel. Sempre amistoso, educado e prestativo. A localização do hotel é sensacional, próximo do costanera center, restaurantes, lanchonetes e McDonald’s em frente.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

O pior hotel que já fiquei!

O pior hotel que fiquei em toda a minha vida!! Quarto alagado, falta de toalhas, atendentes mal educados. Café da manhã sem nenhum tipo de variação…. Hotel pega turista.. o unico ponto positivo seria a proximidade do Costanera center. Região perigosa
Stayed 7 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Bom, mas cafe mais ou menos e wifii pessimo

Boa localização. Cafe da manha ruim. Wifii pessimo.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Al llegar a la habitación, se encontraba sucia, con pelos rizados, uñas y el baño sin aseo, incluso habian papel higienico dentro de la taza del baño junto con orina, por lo cual olia pesimo. Tuvimos que llamar a recepcion para informar y al dia siguiente dejar una nota a la mucama para que realizara correcto aseo. Lo demas bastante bien
Stayed 3 nights in Nov 2021