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Novotel Santiago Providencia

4.0 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Experience the vibrant energy of Santiago at Novotel Santiago Providencia, an upscale family-friendly hotel near Costanera Center. Relax with a drink at the bar or unwind in the sauna after exploring nearby Vivo Panorámico and Drugstore. The helpful staff, first-rate property condition, and location have earned rave reviews from previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(83 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

8.2 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed - Accessible

Standard Room, 1 Double Bed - Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed - Accessible

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084

What's nearby

  • Costanera Center - 4 min walk - 0.3 miles
  • Apoquindo - 4 min walk - 0.3 miles
  • Gran Torre Santiago - 9 min walk - 0.5 miles
  • Santiago Metropolitan Park - 16 min walk - 0.9 miles
  • Clínica Indisa - 20 min walk - 1.1 miles

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • ‪Momotaro Ramen - ‬5 min walk
  • ‪Los Canallas - ‬2 min walk
  • ‪Bi Won Restaurant - ‬3 min walk
  • ‪Etienne Marcel - ‬1 min walk
  • ‪Rishtedar - ‬1 min walk

About this property

Novotel Santiago Providencia

Upscale family-friendly hotel near Costanera Center
Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • 6 meeting rooms, a front-desk safe, and a banquet hall
  • Luggage storage, an elevator, and smoke-free premises
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 178 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LED TVs with cable channels
  • Heating, daily housekeeping, and desks

Similar properties

Interior detail
Ola Santiago Providencia, Tapestry Collection by Hilton
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 655 reviews
Ola Santiago Providencia, Tapestry Collection by Hilton

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Does Novotel Santiago Providencia have a pool?

Yes, this property has an indoor pool.

Is Novotel Santiago Providencia pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 33520 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Santiago Providencia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Santiago Providencia located?

This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 9 minutes.

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Reviews

Novotel Santiago Providencia Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 635 out of 926 reviews
Rating 8 - Good. 201 out of 926 reviews
Rating 6 - Okay. 54 out of 926 reviews
Rating 4 - Poor. 22 out of 926 reviews
Rating 2 - Terrible. 14 out of 926 reviews

Reviews

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very well located
Stayed 1 night in Mar 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and knowledgeable. The property was clean, renovated and well located. The hotel is well rounded with fully equipped gym, great breakfest.
Stayed 14 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

An OK hotel in good neighborhood

Our stay at Novotel Santiago Provedencia was OK. The front desk was not that friendly. Not all of the front desk staff spoke English. The quality of towels were not good in the room. The breakfast was very good. The hotel location is good and in a safe neighborhood.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very good location and good comfortable rooms. Good Wi-Fi , good beds , good hot shower. The only downside , 1 charging port in the whole room. Excellent location
Stayed 2 nights in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Room good except no functioning refrigerator. Limited dinner options. Staff very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where to Stay in Santiago

This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.
Stayed 4 nights in Dec 2023

4/10 Poor

Rossana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Novotel chain very much, however our experience with Novotel Santiago Providencia was very poor. The room we SPECIFICALLY book for a view on a high floor was facing a WALL OF THE OTHER BUILDING. The WHINEY guy at the front desk said "you only said high floor". No, no we didn't... The bath towels not only were stained with god only knows what and full of holes or shaved half way through. The floors in the room were filthy, full of dust and dirt, next to the headboards especially. We got sick from eating the undercooked eggs and other parts the buffet were just nasty. The chairs were thoroughly stained and unclean. The coffee machine was out of order but the staff offered Nespresso coffee for a fee. The breakfast staff were awful and unpleasant to deal with. They obviously did not want us there. I regret my stay at Novotel Providencia and will NEVER RETURN.
Stayed 3 nights in Apr 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and the front desk staffs are very helpful and friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Horacio

Liked: Cleanliness, property conditions & facilities
Lamentablemente me alojaron en una habitación para discapacitados, y es mas incomoda
Stayed 1 night in Oct 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 blocks from the Costanera mall, super conviniente… I loved my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Carlos Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was good except for one of the employees I believe her name was Christy but she was rude because she acuses me that I was reserving for one person and was other but at the time I checked in I paying for the second person but I add one more day but they never tell if the charge for it but. This person wasn’t professional because it was easy just to inform that was some amount due. Make me feel like a delinquent I was for first time in chile everything was great except for this person she was working on Friday around 4pm
Stayed 3 nights in Sep 2025

10/10 Excellent

Yamileth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel como todos los Novotel que he conocido. Super recomendable....instalaciones, bar y restaurante. El desayuno muy bueno.
Stayed 2 nights in Jul 2025

10/10 Excellent

nisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful! Rooms were clean and quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really great for a stay in Santiago. It is located in the Providencia neighborhood (very safe all times of the day) and has easy access to delicious dining and sight-seeing. The hotel breakfast was very good and rooms were clean and fairly modern. Staff was very friendly and helped me find the nearest ATM's. Metro stop Tobalaba is very close walking distance and the city's historic district is a short cab ride away.
Stayed 4 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

Bom mais n perfeito
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel 4 estrelas. Instalações novas e confortáveis. Boa localização. Estacionamento pago. Bom café da manhã
Stayed 4 nights in Jul 2025

10/10 Excellent

Adão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 5 nights in Jul 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção para Santiago

Ótima localização, bairro bom com tudo perto e silencioso. Quarto confortável, com roupas de cama de primeira linha, excelente banho. Café da manhã tem um pouco de tudo, ok. Não encanta. Checkout e checkin rápidos.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, well-maintained hotel in a safe/convenient area. The breakfast had a very large variety of pastries (a gluten free sandwich can be ordered on request), some fruit and cereals, cheese and meat, and three hot items (scrambled eggs and usually some kind of sausage or eggplant with melted cheese). Seems to cater mainly to Spanish and Portuguese speakers (eg. the restaurant does not have an English menu). The staff were helpful and we enjoyed our stay.
Stayed 7 nights in Jul 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amei, voltaria

Incrível, atendimento muito bom, pessoal muito simpático.
Stayed 5 nights in Jul 2025

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