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NH Collection Plaza Santiago

5.0 star property
Luxury Santiago hotel connected to a shopping center, steps from Costanera Center

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Photo gallery for NH Collection Plaza Santiago

Exterior
Premium Room | View from room
Property amenity
Lobby
Junior Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | View from room

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, City View

View from room

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

View from room

Superior Room (View, Extra Bed 2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior

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About the neighborhood

Map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098

What's nearby

  • Costanera Center - 2 min walk - 0.1 miles
  • Parque Arauco Mall - 3 min drive - 2.3 miles
  • Plaza de Armas - 5 min drive - 3.2 miles
  • Palacio de la Moneda - 6 min drive - 3.6 miles
  • San Cristobal Hill - 7 min drive - 1.9 miles

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Johnny Rockets Costanera Center - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hard Rock Cafe Santiago - ‬2 min walk
  • ‪Tip y Tap - ‬4 min walk
  • ‪Milá - ‬3 min walk

About this property

NH Collection Plaza Santiago

Luxury hotel near Costanera Center
Located close to Drugstore and San Cristobal Hill, NH Collection Plaza Santiago provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at A Bras, the on-site restaurant. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • 9 meeting rooms, a front-desk safe, and a water dispenser
  • Guest reviews give top marks for the helpful staff and location
Room features
All 159 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 49-inch LED TVs with cable channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 21 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13 to 32 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

Frequently asked questions

Does NH Collection Plaza Santiago have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM. The pool is closed seasonally each year from December 23 to February 2.

Is NH Collection Plaza Santiago pet-friendly?

Yes, NH Collection Plaza Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at NH Collection Plaza Santiago?

Self parking is free at this property; nearby parking is also free.

What time is check-in at NH Collection Plaza Santiago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at NH Collection Plaza Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does NH Collection Plaza Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60000 per vehicle applies.

Where is NH Collection Plaza Santiago located?

Located in Providencia, this luxury hotel is within a 15-minute walk of Costanera Center and Drugstore. Plaza de Armas and Santiago Town Square are also within 6 mi (10 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 11 minutes.

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NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 293 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great location, next to the shopping center, next to a great fum, next to great restaurants, and in walking distance to San Cristobal park for walking and jogging.
Stayed 1 night in Mar 2025

10/10

The place is very well maintained, organized and near the places we were looking for. Good location and safe We would recommend the hotel for other people
Stayed 2 nights in Feb 2025

10/10

It was very good and met our needs, Breakfast and dinner, so-so, nothing out of the ordinary.
Stayed 5 nights in Jan 2025

10/10

Great location
Stayed 2 nights in Aug 2024

10/10

Excellent staff at the front desk that answered all our questions despite of language barrier. Great hospitality. Will highly recommend and will repeat the stay in the future.
Stayed 1 night in Jan 2025

10/10

Great location
Stayed 1 night in Oct 2024

6/10

The room was ok, showing a bit of wear and age. The big window was nice. Check-in wasn't great, I had to wait until exactly 3 pm to check into my room, even though the room was likely ready beforehand. When I asked about Expedia Gold and VIP benefits the staff looked at me like I was from a different planet. Location is good, but there are better, more friendly hotels nearby.
Stayed 1 night in Apr 2025

10/10

Good location, helpful staff. Clean room.
Stayed 1 night in Dec 2024

6/10

The hotel is NOT a 5-star hotel. The rooms have been refurbished but retain a 1950s vibe. Great location and friendly staff. Breakfast buffet is meh.
Stayed 1 night in Dec 2024

6/10

Not what I expected from a 5 star hotel, was somewhat run down in the room and dirty. The room was spacious though. Service wasn’t that inviting or friendly. The lobby was nice. They said they charge $15 an hour for early check in but they said they didn’t have a room ready until 3PM, they didn’t seem busy AT ALL so we were skeptical about that. We went during off season too and I doubt they were booked to capacity because we barely saw anyone there. Our flight arrived at 5AM and couldn’t check in by 3PM but they let us leave our luggage there. We were pregnant and with a toddler. Overall was okay but would book a different hotel next time.
Stayed 2 nights in May 2025

8/10

Cleanliness could improve and lobby staff can be friendlier /more courteous
Stayed 8 nights in Jan 2025

10/10

Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024

10/10

excellent
Stayed 3 nights in Nov 2024

10/10

All good
Stayed 1 night in Feb 2025

10/10

Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024

10/10

This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024

10/10

The hotel was lovely. The only problem is our room would be hot. We would change the temperature but it would not change.
Stayed 2 nights in Jan 2025

10/10

Good aménities, friendly staff and convenient area!! I'll be back.
Stayed 1 night in Nov 2024

4/10

Lobby is stunning, room was run down. Noisy even on 16th floor. Pool was ok but only 4 chaise lounges. Mold in shower, peeling paint on ceiling, hole in duvet cover. Mostly upset about the $26usd cab ride the front desk arranged… uber charged $8 for return trip.
Stayed 5 nights in Feb 2025

10/10

Excellent service from the staff. Very nice and confortable room. Breakfast may have some opportunity to be inproved, though staff was very friendly.
Stayed 4 nights in Aug 2024

10/10

I would definitely recommend staying at this hotel if you are visiting Santiago! They checked us in early, the rooms were clean and modern, the staff were friendly and the location is central to everything!
Stayed 3 nights in May 2024

10/10

Good location. Excellent breakfast.
Stayed 2 nights in Mar 2024

10/10

Excellent hotel in a good location, beds are very comfortable had the best night sleep in ages. Wish we had more than the 1 night here! Also was walkable to restaurants, would stay at this hotel again
Stayed 1 night in Mar 2024

10/10

great hotel, great staff i really enjoyed the upgrade
Stayed 2 nights in Mar 2024

10/10

Nice and very quiet place to be.
Stayed 3 nights in Mar 2023