Well located in town, full sit down breakfast complimentary
staff was friendly and kind. The family had a fun time in big bear and will probably come back and stay here as well.
Location was great. There were hairs on both bedsheets. I’m sure they wash their sheets but sleeping on those sheets was disgusting.
Location and view of lake is great. Bathroom could use some updating and repairs. Balcony chairs very uncomfortable
Very close to the base of Summit bike park and very nice host
Beautiful place great time. Tons of stuff to do kid friendly
Good location, comfortable beds, heated pool, charcoal bbqs, outdoor games for all ages. Staff was very friendly & accommodating.
The bed was way too soft! Need a more fi bed, and just fans, no A/C
The pool area was closed, and this was one feature that I used to choose to stay here.
It was not high end or fancy, but it was exactly what I was looking for to save money on a two day mountain biking trip. It was perfectly adequate and fit the bill. I will be using them again when we come back.
Great location on main route in Big Bear. Close to dining. Not the quietest place, lots of traffic noise due to main route being so close.
Second time staying here at this well located and quite hotel. Easy access to the lake and the village on foot. Staff are all very friendly and check in /out was quick. Kitchen was just right.
Staff was extremely friendly and the this is a great facility for families.
The cleanliness and location the helpfullness of the staff
Under renovation and remodeling. Paint smells and loud nosies during the day
Night clerk was very friendly. Room was clean and comfortable. The breakfast offered a lot of choices including make your own waffles.
Nice location close to Lake and Big Bear Village shops. My room was quiet but it looked like some rooms were near the busy road.
The overall condo complex is wonderful and very well kept-up. Each individual unit, however, is kept up according what the unit’s owner decides to do. Our unit was basically ok, clean and comfortable, etc. My only complaint is that the bedding was very poor. The sheets in the master bedroom did not ...
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