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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Family ski hotel with restaurant

Choose dates to view prices

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Standard Room, 1 King Bed, Accessible, Balcony | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room) | Iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Snow Summit - 17 min walk - 0.9 miles
  • The Village - 3 min drive - 1.9 miles
  • Big Bear Visitor Center - 3 min drive - 1.9 miles
  • Big Bear Marina - 4 min drive - 2.4 miles
  • Alpine Slide at Magic Mountain - 5 min drive - 2.6 miles

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Family-friendly hotel near Snow Summit
An arcade/game room, a fireplace in the lobby, and a bar are just a few of the amenities provided at Chateau Big Bear Boutique Hotel, BW Signature Collection. Hit the slopes at this hotel featuring ski storage. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Tiffany's Bistro, features happy hour and dinner. In addition to a gym and a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An electric car charging station, a vending machine, and a ballroom
  • A banquet hall, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 80 rooms feature comforts such as air conditioning, in addition to amenities like WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 15 mi
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per night (rates may vary)
  • Uncovered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 1 to May 31.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Self parking is available for USD 20 per night.

What time is check-in at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; Check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-out is at 11:00 AM.

Where is Chateau Big Bear Boutique Hotel, BW Signature Collection located?

Located near the slopes, this Winter Park hotel is in a shopping district, within 1 mi (2 km) of Bear Valley Community Hospital and Snow Summit, and close to winter sports such as snow tubing and snowshoeing. Chair 10 and Interlaken Shopping Center are also within 15 minutes.

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Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 86 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the middle of Big Bear.
Stayed 2 nights in May 2025

10/10 Excellent

Stephany

Liked: Cleanliness, amenities, property conditions & facilities
Went for our Anniversary, loved the staff, room, grounds. Free breakfast was delicious! Will return again soon!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute and cozy hotel. Ill always stay here!
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfortable stay .
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
This place was very clean and the staff was great as well as the free breakfast. Very pleased
Stayed 2 nights in May 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place felt very safe and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Ruby Maria Grace

Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandy

Liked: Amenities
Staff was very nice and helpful! Rooms were very nice! Great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Calvert Lucy feels like a chateau. They have great breakfast options and we were really impressed by the art collection. Conveniently located. Our favorite hotel in Big Beat that we always stay when visiting.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Big Bear City and that Hotel esa great. It is near of Snow Summit and the staff was very kind
Stayed 1 night in Mar 2025

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff members at the front desk were helpful and kind. I really enjoyed the feeling of the hotel, it was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place! From the night entertainment to the breakfast. We will be staying here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Everything was great. 5 star property, not, 4 star, yes. We would definitely go back.
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in a great location
Stayed 3 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Amenities
Very nice building and very nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! After we had to leave a property nearby that didn’t honor their promise of refund to us , this place came to the rescue. A+ experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close drive to Snow Summit. Large room for families with teenagers.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Red trolly stops for us since we flew in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a wonderful breakfast nice staff.
Stayed 1 night in Aug 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent, the village, restaurante , lake , etc…
Stayed 4 nights in Dec 2024