Fairview Vacations

The hotel is very well situated, and we got great service (shoutout to Manuel at reception!). The public areas and the room were all very clean and well maintained. The room doors slam very loudly, and so when other guests leave or arrive early morning or late at night we hear doors slamming. It would be accommodating if complimentary water bottles were replenished daily and not just upon arrival. We would stay there again!

The bathroom lights were full of dust , as well as the resting area between beds . The furniture seems to have taken some beating. The phone in the room did not work , I called front desk to inform and still waiting. One glass in the room for personal use even though we were two, also let front desk know, no result. The only good thing is the location but there are other options even in front .. The Hyatt among many. Really an awful stay won’t recommend it .

The property was severely outdated/ there was no ramp for my mother’s wheelchair, And the front desk was horrible. After I struggled to help my mom up stairs in front of the hotel, the front desk attendant made no effort to help or provide us with help. And the hotel hallways made it challenging to push a wheelchair- another reason the front desk should have foreseen the headaches we would endure going from the elevator to the room. I will say the room was clean but the service was NOT accessible friendly.

We love this hotel! Our daughter goes to NYU and the location is perfect. Our check in ritual is to head over to Whole Foods and the wine shop on Bowery to stock up the mini fridge. The rooms and common spaces are immaculate. Early complimentary coffee on the Lobby level is so appreciated. Can't wait for our next stay!

The location was amazing so close to Times Square and broadway shows. You could walk to Madison square garden and the Empire State building. Comfortable beds and clean. Rooms could use an update but would stay there again.