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Overview of Sheraton New York Times Square Hotel

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Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Sheraton New York Times Square Hotel

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationTimes Square5 min walk
    Popular LocationBroadway7 min walk
    Popular LocationCentral Park8 min walk
    AirportNew York, NY (LGA-LaGuardia)26 min drive

Choose dates to view prices

About this area

New York

In the city center, Sheraton New York Times Square Hotel is in New York's Midtown neighborhood, an area with good shopping. Broadway Theatre and Carnegie Hall are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. Madame Tussauds Wax Museum and Central Park Zoo are not to be missed. Kayaking, scuba diving, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes by foot.
Popular Location

What's nearby

  • Times Square - 5 min walk
  • Museum of Modern Art - 7 min walk
  • Broadway - 7 min walk
  • Central Park - 8 min walk
  • Rockefeller Center - 8 min walk

Getting around

  • Grand Central - 42 St. Station - 2 min drive
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • Hudson Market – Café offering American cuisine. Serves breakfast and lunch daily.
  • Starbucks - Library Bar – Café with a bar offering American cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Sheraton New York Times Square Hotel

4-star New York hotel in Midtown, walk to Broadway Theatre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a conference center are onsite. All 1780 rooms feature thoughtful touches like pillow menus and bathrobes, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and coffee makers.
Sheraton New York Times Square Hotel offers 1780 accommodations with minibars and safes. A pillow menu is available. 39-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 mi (USD 65 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 44.60 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Russian
  • Spanish

Business services

  • Business center
  • Conference center (22534 square feet of space)
  • Meeting rooms - 39

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 39-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
1 per room (up to 40 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 44.60 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Offsite parking fee: USD 65 per day (0.1 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 1153 out of 2824 reviews
5 - Excellent 41%
Rating 4 - Good. 954 out of 2824 reviews
4 - Good 34%
Rating 3 - Okay. 415 out of 2824 reviews
3 - Okay 15%
Rating 2 - Poor. 172 out of 2824 reviews
2 - Poor 6%
Rating 1 - Terrible. 130 out of 2824 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience and customer service was incredibly friendly and accommodating. We had an excellent experience and we would love to stay here again.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excelent!!!
Stayed 2 nights in May 2021

3/5 Okay

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hall way light was out, we got in too late didn’t bother saying anything till check out. Bathroom had a musty smell. WiFi isn’t included
Stayed 2 nights in May 2021

1/5 Terrible

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First of all I want to say that everything at this hotel was safe and clean as far as covid. Here are the problems: The room was a little cold so I pumped up the heat before we went to bed, I had it on 80 and it barley got warm the thermometer wouldn’t go over 72, also the covers on the bed were very thin, and I couldn’t find an additional blanket anywhere. I mean come on this is suppose to be a high class and high quality hotel and they basically give me two thin top sheets to sleep under and the would not get higher very poor
Stayed 1 night in May 2021