See all properties

Sheraton New York Times Square Hotel

4.0 star property
Travelers step into the energy of Midtown Manhattan where American cuisine awaits for breakfast and free WiFi keeps everyone connected throughout their stay

Choose dates to view prices

Photo gallery for Sheraton New York Times Square Hotel

Exterior - Sheraton New York Times Square Hotel (New York)
Bar (on property) - Sheraton New York Times Square Hotel (New York)
Premium bedding, pillowtop beds, in-room safe, desk - Sheraton New York Times Square Hotel (New York)
55-inch flat-screen TV with cable channels, TV, pay movies - Sheraton New York Times Square Hotel (New York)
Fitness facility - Sheraton New York Times Square Hotel (New York)
Sheraton New York Times Square Hotel is in the heart of NYC, steps from Radio City Music Hall and Broadway theaters. Guests start their day at Hudson Market, shop on-site, or relax in the garden with WiFi. Visitors consistently praise the central location and attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(261 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(153 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(484 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

7.2 out of 10
Good
(199 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(50 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(28 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(25 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

In the entertainment district, Sheraton New York Times Square Hotel is in Manhattan, a walkable area in New York with good shopping. Broadway and Carnegie Hall are cultural highlights, and travelers looking to shop may want to visit Times Square and 5th Avenue. American Museum of Natural History and American Dream are not to be missed. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: 7 Av. Station (E 53rd St.) and 57 St. - 7 Av Station are just steps away. Visit our New York travel guide
Map
811 7th Ave, New York, NY, 10019

What's nearby

  • Broadway Theatre which includes a city and signage as well as a small group of people
    Broadway Theatre
    1 min walk - 0.0 miles
  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    1 min walk - 0.1 miles
  • Rockefeller Center
    Rockefeller Center
    3 min walk - 0.2 miles
  • Times Square which includes a city, signage and a high rise building
    Times Square
    5 min walk - 0.3 miles
  • spring landscape in the Central park, New York, USA
    Central Park
    8 min walk - 0.5 miles

Getting around

  • 7 Av. Station (E 53rd St.)
    1 min walk
  • Grand Central - 42 St. Station
    18 min walk
  • LaGuardia Airport (LGA)
    37 min drive

Restaurants

  • Shake Shack
    2 min walk
  • Hudson Market
    1 min walk
  • La Grande Boucherie
    2 min walk
  • Famous Original Ray's Pizza
    1 min walk
  • Faces & Names
    2 min walk

About this property

Sheraton New York Times Square Hotel

Hotel near Broadway
A short walk from Rockefeller Center and 5th Avenue, Sheraton New York Times Square Hotel provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site American cuisine café, Hudson Market, serves breakfast. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A front-desk safe, wedding services, and concierge services
  • 33 meeting rooms, a 24-hour front desk, and a porter/bellhop
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 1780 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and tubs or showers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Similar properties

Pool
Hyatt Grand Central New York
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 6,496 reviews
Hyatt Grand Central New York
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Is Sheraton New York Times Square Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 75 per day.

What time is check-in at Sheraton New York Times Square Hotel?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Sheraton New York Times Square Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton New York Times Square Hotel located?

Located in Manhattan, this hotel is steps from Broadway Theatre and Broadway. Rockefeller Center and Times Square are also within 5 minutes. 7 Av. Station (E 53rd St.) is only a 2-minute walk and 57 St. - 7 Av Station is 2 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton New York Times Square Hotel Reviews

7.4

Good

7.8

Cleanliness

10

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2536 out of 6940 reviews
Rating 8 - Good. 1538 out of 6940 reviews
Rating 6 - Okay. 1282 out of 6940 reviews
Rating 4 - Poor. 754 out of 6940 reviews
Rating 2 - Terrible. 830 out of 6940 reviews

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness
Room was clean, and the staff was friendly
Stayed 2 nights in Jan 2026

8/10 Good

Suyapa

Liked: Cleanliness, property conditions & facilities
Close to the tourist attractions
Stayed 4 nights in Jan 2026

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, near Broadway, 5 minutes to Central Park.Beautiful , comfortable beds will definitely be staying there again
Stayed 4 nights in Jan 2026

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 4 nights in Jan 2026

8/10 Good

Tonia

Room was nice, great location. Only issue was It took over an hour to get bath towels.
Stayed 2 nights in Jan 2026

10/10 Excellent

Franklin G

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff from the front desk to the room cleaning! Thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gail M Lex

Room was very clean. Staff nice. Great gym.fantastic
Stayed 5 nights in Jan 2026

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Took my niece to NYC for her 15th birthday. The check in and check out process was seamless and the hotel was clean.
Stayed 1 night in Jan 2026

8/10 Good

Stacy

Liked: Cleanliness, property conditions & facilities
The staff was friendly and our room was ready early. The hotel is in a convenient location. The rental mini fridges were all taken.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mamie

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet. Definitely clean. Staff were very polite.
Stayed 2 nights in Jan 2026

6/10 Okay

Maria Beatriz

Liked: Cleanliness, amenities, property conditions & facilities
The room was in very good condition—clean, comfortable, and well maintained. Check-in was a bit slow due to limited staff at the front desk. There are also only a few elevators available to access the rooms, which can cause some waiting time.
Stayed 3 nights in Jan 2026

10/10 Excellent

Edmer De Leon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very welcoming staff. We've requested to change out bed from queen to king. And immediately without any fuss she did give our request. Wonderful. Thank you. See u again soon
Stayed 2 nights in Jan 2026

10/10 Excellent

Sara Taiane

Liked: Cleanliness, amenities, property conditions & facilities
I saw some reviews mentioning poor service at the hotel, but my experience was completely the opposite. Everyone we interacted with was helpful and attentive, always willing to assist us as much as possible. It’s true that sometimes the elevator takes a little longer or there can be a small issue when calling it, but for a building with almost 50 floors, that’s totally understandable. The hotel offers exactly what’s needed, basic, comfortable, and it met our needs very well. We would definitely stay here again. The location is excellent, with the subway practically at the door, which is extremely convenient.
Stayed 2 nights in Jan 2026

8/10 Good

luz dary martin

Liked: Cleanliness, amenities, property conditions & facilities
The housekeeping staff were very, very friendly and always willing to help my family, and Hugo, the waiter, and his colleague were the best, but the cashiers... The restaurant staff lack empathy, and so do the reception staff.
Stayed 3 nights in Jan 2026

4/10 Poor

Asmat

Not friendly staff. Manager at the lounge, Simon was very rude, no customer service skills, he should not be working with people. Elevators take too long to come. Overall poorly run
Stayed 1 night in Jan 2026

6/10 Okay

Guillermo

Liked: Cleanliness
The room was decent. The staff was friendly. But the line was long and the worst part of it all was the elevators. Unreliable at best.
Stayed 4 nights in Feb 2026

8/10 Good

Yureisy

Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Close to Central Park, Times Squares and Metro stations. If you arrive early they have luggage storage for a fee. Staff is very friendly y courteous. The rooms need some updates, but it was very cleaned.
Stayed 5 nights in Feb 2026

4/10 Poor

Navjot

Disliked: Amenities
The rooms are not updated, so dusty. The washrooms are not renovated. Only the lobby is nice and the washrooms in the lobby. We had to get a new room since we found bugs on our pillows.. they charge $35 a day USD that you have to use and two out of the four days we lost the money because we never got to use it and this was not explained at check-in. Although the staff was accommodating, and the location was very good, there’s a lot of changes that need to be made.
Stayed 3 nights in Feb 2026

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great location
Stayed 2 nights in Feb 2026

8/10 Good

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location near everything, clean rooms and well priced.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lazaro Yasmany

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and bests location, high recommended
Stayed 3 nights in Feb 2026

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean with friendly staff.
Stayed 4 nights in Feb 2026

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
This was by far the best trip we’ve ever taken! Flights were great, hotel was great, NYC was amazing and the personal driver Indie was the BEST!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Scylla

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, room was clean and spacious for New York. Being on a high floor meant waiting for the elevator so plan extra time for that.
Stayed 3 nights in Feb 2026

8/10 Good

Lorraine

Excellent location and staff. Lifts let it down as always have to wait long periods which was annoying
Stayed 3 nights in Feb 2026