Hotels with Room Service in Rwanda

"A very hospitable hotel"

"The staff were so friendly and attentive. We stayed three different nights during our 10 days in Rwanda and they remembered us, gave us the room we liked best, did our laundry (for a cost) but kept it for us until we returned. The food was delicious and a varied menu. The shower was hot and had pressure. The air conditioning worked well. We would stay here again"

"Viešbutis nedidelis, ramus, švarus. Geras kainos/kokybės santykis. Kambariai erdvūs, reguliariai tvarkomi, aptarnaujantis personalas paslaugus. Mielai pagelbėja įvairiais klausimais, užsako transportą kelionei iš/į oro uostą. Tiesa, už tai imamas papildomas mokestis. Šilto vandens gali tekti palaukti 1-2 minutes kol atbėgs vamzdžiais. Papildomų paslaugų (pvz., sporto kambarys, baseinas) viešbutyje nėra tačiau yra restoranas. Maistas neblogas. Tiesa, skubant pusryčius patartina užsisakyti iš...

"The host was extraordinarily helpful. Absolutely amazing."

"You lie to us there is no wifi in the room.we cannot order certain food.vath room s not clean well.Those who are working in the serving food and mangement very kind."

"Good comfortable stay. The hotel has a nice location (near embassies, President's office and the UN) but being on the main road is a bit noisy. They can also improve their maintenance. But overall good for the price."

"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...

"This Hotel is in the center of Kigali and near the City Tower, you can easily walk there. The rest was very disappointing... Loud construction works going on, no hot water in my room, the free airport transfer which was PROMISED and is advertised on the website was NOT provided (don't believe any promise made by a guy named IVAN. He first said there is no free airport transport, then agreed about it and took note of my flight details but never sent the taxi!). No mosquito nets on the windows and...

"The room is clean, staff very helpful. Location is noisy, many shops around which makes it quite noisy. For short stay it is ok."

"The ability to have your laundry completed on same day as arrival. "