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Four Points by Sheraton Kigali

4.0 star property
Travelers enjoy the outdoor pool nestled among greenery at this Kigali hotel, or relax with coffee in the welcoming café atmosphere

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Photo gallery for Four Points by Sheraton Kigali

A modern restaurant with wooden ceiling beams, long tables, and grey chairs. - Four Points by Sheraton Kigali (Kigali)
A modern lobby with a mix of seating options, including sofas and chairs, and a large window offering a view of greenery outside. - Four Points by Sheraton Kigali (Kigali)
A rooftop pool area with lounge chairs, umbrellas, and a swimming pool. - Four Points by Sheraton Kigali (Kigali)
A modern bar area with a counter, shelves with bottles, and a glass display case. There are chairs and a sofa in the seating area. - Four Points by Sheraton Kigali (Kigali)
A modern indoor space with a checkered floor, glass partitions, and potted plants. - Four Points by Sheraton Kigali (Kigali)
Four Points by Sheraton Kigali offers an upscale retreat in Rwanda's vibrant capital. Enjoy a swim in the outdoor pool, coffee at the cozy café, or a garden stroll. The helpful staff is praised, and amenities include dry cleaning and free self-parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Double Beds

A modern hotel room with a large window, a desk, two beds, and a mounted TV.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a cushioned ottoman.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the outdoors through a balcony.

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, and a view of the outdoors through a balcony.

Deluxe Room, 1 King Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Kigali is home to Four Points by Sheraton Kigali. Talking Through Art and Ivuka Arts Kigali are cultural highlights, and some of the area's activities can be experienced at Fazenda Sengha Recreation Center and Kigali Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Visit our Kigali travel guide
Map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    8 min drive - 3.8 miles
  • Union Trade Center
    12 min walk - 0.7 miles
  • Ntarama Church
    17 min walk - 0.9 miles
  • Kandt House Museum of Natural History
    17 min walk - 0.9 miles
  • Nyamirambo Stadium
    5 min drive - 2.8 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    28 min drive

Restaurants

  • Hotel des Milles Collines
    13 min walk
  • Bourbon Coffee
    15 min walk
  • Question Coffee
    3 min drive
  • Bloomin Speciality Cafe
    9 min walk
  • Pool Bar & Restaurant
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2022
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Kigali have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Kigali pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Kigali?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Kigali?

Check-out is at noon.

Does Four Points by Sheraton Kigali provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Four Points by Sheraton Kigali located?

Situated in Kigali, this hotel is within 1 mi (2 km) of Union Trade Center, Ntarama Church, and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Kigali Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 66 out of 98 reviews
Rating 8 - Good. 23 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

Reviews

Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Friendly staff Fantastic poached eggs Great coffee
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Busisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms great for the family
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super nice and helpful, breakfast really good, hotel itself very good with good services
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

chris

Very friendly staff, clean and multiple dinning options
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food options
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff are super nice.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

layo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Pascal

Liked: Staff & service, amenities, property conditions & facilities
Great Value for Money, excellent service and facilities
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was spectacular!
Stayed 7 nights in Mar 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time. Thank you to all your staff for the excellent service.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Busisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean and private yet international in standing
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Four Points. The incredible staff made my stay a 10/10. Queen, especially, went out of her way to ensure I had a wonderful experience. I can’t recommend the Four Points enough and look forward to staying there again when I return to Rwanda.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my stay at Four Points. The staff were very attentive and went out of their way to make my stay comfortable. I was traveling without my baby and they went out of their way to accommodate me storing milk for my child. I greatly appreciate everyone at Four Points
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception with a smile!

The staff were so friendly and ready to help, the room super clean and food was good. Definitely i will be back.
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, friendly and courteous. The rooms are spacious and clean. More than enough drinking water was supplied daily.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

SIMON WAI HON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing. Incredibly attentive and went out of their way to be helpful. The manage was exceptional and clearly staff are well led
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali
Stayed 3 nights in Aug 2024