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Four Points by Sheraton Kigali

4.0 star property
Travelers enjoy the outdoor pool nestled among greenery at this Kigali hotel, or relax with coffee in the welcoming café atmosphere

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Photo gallery for Four Points by Sheraton Kigali

Restaurant - Four Points by Sheraton Kigali (Kigali)
Meeting facility - Four Points by Sheraton Kigali (Kigali)
Exterior - Four Points by Sheraton Kigali (Kigali)
Outdoor pool - Four Points by Sheraton Kigali (Kigali)
Restaurant - Four Points by Sheraton Kigali (Kigali)
Four Points by Sheraton Kigali offers an upscale retreat in Rwanda's vibrant capital. Enjoy a swim in the outdoor pool, coffee at the cozy café, or a garden stroll. The helpful staff is praised, and amenities include dry cleaning and free self-parking.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 4 of 4 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kigali is home to Four Points by Sheraton Kigali. Talking Through Art and Ivuka Arts Kigali are cultural highlights, and some of the area's activities can be experienced at Fazenda Sengha Recreation Center and Kigali Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Visit our Kigali travel guide
Map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali

What's nearby

  • Union Trade Center
    12 min walk - 0.7 miles
  • Ntarama Church
    13 min walk - 0.7 miles
  • Kandt House Museum of Natural History
    17 min walk - 0.9 miles
  • Club Rafiki
    3 min drive - 1.4 miles
  • Mambas Club
    4 min drive - 1.5 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    28 min drive

Restaurants

  • Hotel des Milles Collines
    13 min walk
  • Question Coffee
    3 min drive
  • Kigali Pan-African Kitchen
    10 min walk
  • Preet Fast Food
    13 min walk
  • The Bistro
    17 min walk

About this property

Four Points by Sheraton Kigali

Upscale hotel
Take advantage of a terrace, a coffee shop/cafe, and a garden at Four Points by Sheraton Kigali. The on-site restaurant, The Brew Bar, serves light fare. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a reception hall
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 154 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Four Points by Sheraton Kigali Hotel
Four Points by Sheraton Kigali Kigali
Four Points by Sheraton Kigali Hotel Kigali

Frequently asked questions

Does Four Points by Sheraton Kigali have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Kigali pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Kigali?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Kigali?

Check-out is at noon.

Where is Four Points by Sheraton Kigali located?

Situated in Kigali, this hotel is within 1 mi (2 km) of Union Trade Center, Ntarama Church, and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Kigali Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 63 out of 90 reviews
Rating 8 - Good. 20 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 0 out of 90 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Friendly staff Fantastic poached eggs Great coffee
Stayed 6 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff super nice and helpful, breakfast really good, hotel itself very good with good services
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!
Stayed 1 night in Jun 2025

10/10 Excellent

chris

Very friendly staff, clean and multiple dinning options
Stayed 1 night in Feb 2025

8/10 Good

Busisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms great for the family
Stayed 4 nights in Dec 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food options
Stayed 1 night in Feb 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff are super nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.
Stayed 8 nights in Oct 2025

10/10 Excellent

Pascal

Liked: Staff & service, amenities, property conditions & facilities
Great Value for Money, excellent service and facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was spectacular!
Stayed 7 nights in Mar 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!
Stayed 1 night in Jun 2025

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my stay at Four Points. The staff were very attentive and went out of their way to make my stay comfortable. I was traveling without my baby and they went out of their way to accommodate me storing milk for my child. I greatly appreciate everyone at Four Points
Stayed 4 nights in Jul 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time. Thank you to all your staff for the excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.
Stayed 4 nights in Dec 2023

8/10 Good

Busisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, clean and private yet international in standing
Stayed 3 nights in Dec 2023

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Four Points. The incredible staff made my stay a 10/10. Queen, especially, went out of her way to ensure I had a wonderful experience. I can’t recommend the Four Points enough and look forward to staying there again when I return to Rwanda.
Stayed 3 nights in Mar 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception with a smile!

The staff were so friendly and ready to help, the room super clean and food was good. Definitely i will be back.
Stayed 5 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful, friendly and courteous. The rooms are spacious and clean. More than enough drinking water was supplied daily.
Stayed 7 nights in Sep 2023

10/10 Excellent

SIMON WAI HON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were absolutely amazing. Incredibly attentive and went out of their way to be helpful. The manage was exceptional and clearly staff are well led
Stayed 2 nights in Nov 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali
Stayed 3 nights in Aug 2024

10/10 Excellent

Itziar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.
Stayed 1 night in Jun 2024