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Hôtel Des Mille Collines

4.0 star property
Hotel with 3 restaurants, steps from Union Trade Center

Choose dates to view prices

Photo gallery for Hôtel Des Mille Collines

2 bars/lounges, tapas bar
Lobby
Body treatments, facials, 1 treatment room
Poolside bar
Classic Room Panaroma View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Hôtel Des Mille Collines welcomes guests with genuine hospitality near Kigali Heights. Visitors can rejuvenate at the spa, enjoy meals at any of the three restaurants, or relax with cocktails at the poolside bar while taking in the surroundings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

8.2 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Egyptian cotton linens
Down duvet
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Down duvet
Blackout drapes/curtains
  • 55 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Superior Suite

Classic Superior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Superior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Plasma TV
Down duvet
Blackout drapes/curtains
  • 75 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
2KN 6th Ave, Nyarugenge, Kigali

What's nearby

  • Union Trade Center - 5 min walk - 0.3 miles
  • Kigali Genocide Memorial Centre - 4 min drive - 1.9 miles
  • Kigali Heights - 6 min drive - 2.6 miles
  • Kigali Convention Centre - 6 min drive - 2.8 miles
  • Stade Amahoro - 10 min drive - 4.2 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪UMUT Cafe&Restaurant - ‬12 min walk
  • ‪The House of Mandi - ‬8 min walk
  • ‪Preet Fast Food - ‬9 min walk
  • ‪Hotel des Milles Collines - ‬1 min walk
  • ‪SuCasa - ‬12 min walk

About this property

Hôtel Des Mille Collines

Upscale hotel near Kigali Heights
Located close to Union Trade Center and Inema Art Center, Hôtel Des Mille Collines provides a free breakfast buffet, a poolside bar, and a grocery/convenience store. Treat yourself to spa services, such as a facial, a massage, or a body treatment. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and an art gallery on site.
You'll also enjoy perks such as:
  • An outdoor pool along with pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and meeting rooms
  • Barbecue grills, ATM/banking services, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 112 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and separate sitting areas.
More amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 25-inch plasma TVs with digital channels
  • Separate sitting areas, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Frequently asked questions

Does Hôtel Des Mille Collines have a pool?

Yes, this property has an outdoor pool.

Is Hôtel Des Mille Collines pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Des Mille Collines?

Self parking is free at this property.

What time is check-in at Hôtel Des Mille Collines?

Check-in begins at 2:00 PM.

What time is check-out at Hôtel Des Mille Collines?

Check-out is at noon.

Does Hôtel Des Mille Collines provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Hôtel Des Mille Collines located?

Located in the heart of Kigali, this hotel is 0.4 mi (0.7 km) from Union Trade Center and within 3 mi (5 km) of Kigali Heights and Kigali Convention Centre. Inema Art Center and Rwanda Development Board are also within 6 mi (10 km).

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Reviews

Hôtel Des Mille Collines Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 141 out of 277 reviews
Rating 8 - Good. 98 out of 277 reviews
Rating 6 - Okay. 24 out of 277 reviews
Rating 4 - Poor. 8 out of 277 reviews
Rating 2 - Terrible. 6 out of 277 reviews

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Its always a pleasure to stay there
Stayed 3 nights in Feb 2025

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time in Kigali

Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki
Stayed 9 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great service, it is beautiful and quiet!
Stayed 1 night in Mar 2023

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool
Stayed 2 nights in Nov 2023

8/10 Good

Jusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, clean and customer service hotel.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024

10/10 Excellent

fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was an peaceful place with the loveliest staff
Stayed 1 night in Oct 2024

10/10 Excellent

Eniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic property with a staff that surpassed my expectations.
Stayed 2 nights in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Legacy Hospitality

This hotel is full of African charm - not resting on its fame (hotel Rwanda). Beautiful gardens, charming staff and great food
Stayed 4 nights in Jul 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
The hotel could use a refresh but the staff are great.
Stayed 2 nights in Sep 2023

8/10 Good

Lawrence

Historic property, helpful staff, attractive overall renovation, however our room was somewhat dated and dull.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind, clean, comfortable!

Very warm, helpful and kind staff. Allowed me to check in very early. Lovely garden area and pool for relaxing. Great views from my balcony. Undoubtedly a little dated but all other aspects made up for this.
Stayed 3 nights in Apr 2025

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
The property has historical relevance . It is extremely centrally located. Walking distance to restaurants. The rooms are comfortable and clean, although need some updating. I would recommend this hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

AINSLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property. There is security upon entering the hotel so that’s comforting to know your items get scanned. They have 2 restaurants on site, a pool, and a massage tent. The staff was extremely friendly and helpful throughout each step of my needs. They even went as far as to surprise me for my birthday while eating at the restaurant!! I would go back here time and time again.
Stayed 2 nights in Aug 2022

8/10 Good

Dougal

Liked: Cleanliness, staff & service
Quite retro
Stayed 1 night in Oct 2025

10/10 Excellent

Dr Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service - a lesson in hospitality.
Stayed 3 nights in Sep 2025

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony.
Stayed 1 night in Jul 2025

6/10 Okay

Jean

Liked: Amenities
Das Hotel ist sehr gut gelegen!
Stayed 2 nights in May 2025

6/10 Okay

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but some issues.

The hotel was fine. For some reason, the restaurant was closed for dinner but it was possible to get food at the bar. One night, I was woken 3 times by hotel staff for no good reason and the hotel is threatening to charge me for a cancelled reservation. There are some very good people working there but overall it was not my best hotel experience.
Stayed 3 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The only comments was on the rooms. I felt to be small somewhat cramped especially the bathroom Did not like the tub found it slippery preferred a simple shower. Also TV only had one operating channel and only one coffee cup. But the lobby pool and grounds were superb, restful.
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was very beautiful, but a little outdated. The rooms were nothing to write home about. However, all of the amenities that you needed were provided for. The staff was exceedingly helpful and was happy to arrange Tours, exchange money and really complete any task that you needed help with. The food at the hotel was good and the breakfast buffet was exceptional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Stayed 3 nights in Mar 2025

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and very warm welcoming upon our arrival All staff is very customer oriented and helpful Rooms were clean, and a bit old and we did not have warm water during the day. Very stylish hotel
Stayed 1 night in Mar 2025

6/10 Okay

PIER LUIGI

Liked: Cleanliness, staff & service
Spazi nella reception insufficienti, l’hotel ha bisogno di essere aggiornato, soprattutto nelle camere
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very pleasant stay
Stayed 6 nights in Feb 2025

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