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5 Swiss Hotel

3.0 star property
Travelers find a peaceful retreat in the midst of urban energy, where the staff's warm welcome and attentive service create an immediate sense of comfort

Choose dates to view prices

5 Swiss Hotel, in the business district, feels worlds away with its tranquil garden. Guests enjoy a free breakfast buffet, in-room WiFi, and a sunny terrace. The helpful staff speaks multiple languages to assist international visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Hill View

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Hill View

Highlights

LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
Electric kettle
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
Electric kettle
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, Garden View

Minibar, in-room safe, desk, blackout drapes

Studio, Garden View

Highlights

LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Free bottled water
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
KN 25 Street 2, Kiyovu, Kigali

What's nearby

  • Union Trade Center - 5 min walk - 0.3 miles
  • Ntarama Church - 12 min walk - 0.7 miles
  • Kandt House Museum of Natural History - 15 min walk - 0.8 miles
  • Mambas Club - 4 min drive - 1.7 miles
  • Kigali Convention Centre - 6 min drive - 2.6 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬4 min walk
  • ‪Kigali Pan-African Kitchen - ‬10 min walk
  • ‪Preet Fast Food - ‬10 min walk
  • ‪The House of Mandi - ‬10 min walk
  • ‪UMUT Cafe&Restaurant - ‬10 min walk

About this property

5 Swiss Hotel

Hotel in the business district
A free breakfast buffet, an airport shuttle, and a terrace are just a few of the amenities provided at 5 Swiss Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and concierge services
  • Tour/ticket assistance, luggage storage, and multilingual staff
  • A front-desk safe
Room features
All guestrooms at 5 Swiss Hotel offer amenities such as free WiFi and safes, as well as minibars and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 42-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Similar properties

Bar (on property)
Mythos Boutique Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 20 reviews
Mythos Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Built in 2015
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

5 Swiss Hotel Kigali
5 Swiss Hotel
5 Swiss Kigali
5 Swiss
5 Swiss Hotel Hotel
5 Swiss Hotel Kigali
5 Swiss Hotel Hotel Kigali

Frequently asked questions

Is 5 Swiss Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at 5 Swiss Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at 5 Swiss Hotel?

Check-out is at noon.

Does 5 Swiss Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per vehicle applies.

Where is 5 Swiss Hotel located?

Located in the heart of Kigali, this hotel is within 1 mi (2 km) of Union Trade Center, Kandt House Museum of Natural History, and Ntarama Church. Club Rafiki and Gikondo Market are also within 3 mi (5 km).

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Reviews

5 Swiss Hotel Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 63 out of 100 reviews
Rating 8 - Good. 27 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

Reviews

10/10 Excellent

Axel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, staff friendly and helpful with early check-ins/late check outs. Restaurant on site served great food. Free laundry was a bonus as was the table football and the beautiful birds near the outdoor seating area. Only issue was taxis - hotel had a driver but he was really expensive and we had to plan ahead for pick up and drop off
Stayed 2 nights in Dec 2025

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, helpful and professional.
Stayed 7 nights in Jun 2025

10/10 Excellent

Brad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .
Stayed 3 nights in Jun 2025

10/10 Excellent

Jorgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel, excellent food, service and rooms.

A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time. I can recommend this charming hotel.
Stayed 1 night in May 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely authentic stay with great staff

The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Subhash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.
Stayed 8 nights in Oct 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.
Stayed 8 nights in Aug 2024

8/10 Good

Renu

Liked: Cleanliness, staff & service, property conditions & facilities
This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians
Stayed 4 nights in Aug 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
Stayed 4 nights in Aug 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Kigali

My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.
Stayed 6 nights in Jul 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.
Stayed 6 nights in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
Stayed 7 nights in Aug 2023

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional. The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences. Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel. The negative points are minor ones but ... the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis au milieu de Kigali

J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem - stay here!
Stayed 6 nights in Jul 2022

10/10 Excellent

Adilise

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and quiet

The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable. I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff, clean room and great location
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good service. Safe compound. Good location.
Stayed 1 night in Jun 2019

8/10 Good

Visitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. The room was clean and inviting. Checkout should be at least 12PM.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prettig verblijf

Goede lokatie, goed ontbijt, vriendelijke ontvangst. Het hotel is schoon en de kamers zijn voorzien van alle noodzakelijke faciliteiten.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in the center of Kigali

Amazing place and very welcoming. This is my second time here. First time was in 2015. I absolutely love this place. People here are incredibly wonderful and treat you lovely. Area is very safe and in walking distance to many places you want to see in Kigali. I live every single person who work here, and great respect to the owner, William.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful pleasant staff. Nice room with kettle and small fridge
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable room close to the downtown. Good food at the restaurant. Overall a little expensive for what you get
Stayed 5 nights in Nov 2018
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Policies

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