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Discover Rwanda Gisenyi Beach

Property class: 3

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View from property - Discover Rwanda Gisenyi Beach (Gisenyi)
Fireplace - Discover Rwanda Gisenyi Beach (Gisenyi)
Front of property - Discover Rwanda Gisenyi Beach (Gisenyi)
Front of property - Discover Rwanda Gisenyi Beach (Gisenyi)
View from property - Discover Rwanda Gisenyi Beach (Gisenyi)
At Discover Rwanda Gisenyi Beach, you can look forward to free cooked-to-order breakfast, a terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • Garden view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Room

Family Room

  • Beach view
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Shared Dormitory (6 )

Room

Shared Dormitory (6 )

  • Beach view
  • 18 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Shared Dormitory ( 8 )

Room

Shared Dormitory ( 8 )

  • Beach view
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

About the neighborhood

Located in Gisenyi, Discover Rwanda Gisenyi Beach is on a lake. The area's natural beauty can be seen at Gisenyi Beach and Kivu Lake. Looking to get your feet wet? Kayaking, parasailing and windsurfing adventures can be found near the property.
Map
Rue de la Cooperation, Gisenyi

What's nearby

  • A calm lake surrounded by forested hills and distant mountains.
    Kivu Lake
    2 min walk - 0.1 miles
  • Gisenyi Beach
    1 min walk - 0.1 miles
  • Rwanda Tourism University College
    17 min walk - 0.9 miles
  • Université Libre de Kigali
    2 min drive - 1.2 miles
  • Nyamyumba Hot Springs
    9 min drive - 5.4 miles

Restaurants

  • La Rosta
    6 min drive
  • Barbcue
    3 min drive
  • Salt and Pepper Restaurant
    3 min drive
  • Steven shop
    5 min drive
  • Pamoja
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1955
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: RWF 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RWF 20000 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: RWF 90000 per person (one-way)
  • Late check-out fee: RWF 20 (subject to availability)
  • Rollaway bed fee: RWF 20000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Discover Rwanda Gisenyi Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Discover Rwanda Gisenyi Beach?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Discover Rwanda Gisenyi Beach?

Check-out is at 11 AM. Late check-out is available for RWF 20 (subject to availability).

Does Discover Rwanda Gisenyi Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 90000 per person applies.

Where is Discover Rwanda Gisenyi Beach located?

Offering direct access to the beach, this Gisenyi hotel is steps from Gisenyi Beach and Kivu Lake. Rwanda Tourism University College and Université Libre de Kigali are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Discover Rwanda Gisenyi Beach Reviews

7.4

Good

7.6

Cleanliness

9.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 48 reviews
Rating 8 - Good. 19 out of 48 reviews
Rating 6 - Okay. 11 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room which we had to cancel at the last minute due to the fact that it was not meeting our expectation as advertised. He indicated the refund will be processed at the end of the month so we are looking forward to it.
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Toilets were dirty and broken

Toilets were dirty and broken
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fantastic location, a shame the state of the place

The location is fantastic, right in front of the beach and the property has a huge potential. The rooms are very spacious and the gardens are really nice. Food is also good, although it takes forever to prepare (1.5 hrs for a chicken wrap) The staff were great, super friendly and accommodating. However... I would not consider it a hotel as the state of the rooms is very poor, very old and not as clean as you would expect, even for the local standard. We were there for a week and nobody came to clean our room, change the linen, or replenish the toilet paper. Think of a backpackers hostel, only suitable for the more adventurous who do not mind finding suspicious stains on the sheets and towels or walking barefoot and their feet becoming dirty.
Stayed 6 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The property has potential but it was dirty and some of it is unkept. The garden are very lovely.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a very comfortable experience.

It was a comfortable experience, and the place was just across the lake.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really good. The staff is friendly and helpfull. There is good internet in the hostel. The location is beautiful, near by the beach. The staff help you with activities in the neighbourhood. The food was good (lunch and dinner). The breakfast was also good, but maybe it’s better to do a buffet with more fruits and maybe some chocopaste. Maybe it is also better to have some parking for the cars.
Stayed 2 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Dorm rooms need mosqueto nets on all beds, not just a couple. Food was ok, not great. Service was excellent though. Friendly and helpful. Great location, quiet and by the beach. The building and gardens were beautiful. Felt like i was at an old colonial home.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay at Discover Gisenyi.

My stay was fantastic.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

The hostel was well-located, right next to Lake Kivu. I had one of their private cabin rooms and it was very comfortable. The water went out in my room for a couple of hours, but came back again. The staff was helpful. Some of the bar/kitchen staff didn't speak English that well which made ordering difficult sometimes. Overall, I had a pleasant experience. I would suggest that the staff give foreign guests recommendations for where to swim on Lake Kivu. I was surrounded by groups of people who were staring at me, and it wasn't that comfortable. Since people normally come to Gisenyi to visit the lake, I think they could do a better job of helping guests navigate what the lake has to offer.
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bonne. Proche de la frontière et vu sur le lac . Petit-déjeuner correct
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, staff, vibe, great value

I have been before and I will certainly go back. Right on the beach with very friendly staff, comfortable rooms and grounds. Some of the rooms could use some maintenance attention but everything was clean and comfortable. The staff are very accommodating, helpful, and friendly and I could spend hours in the outdoor sitting area/bar by reception.
Stayed 2 nights in Mar 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Gute Lage, gutes Frühstück

+: Frühstück, schöne Lage direkt an der Palmenpromenade, sehr guter Service o: in die Stadt braucht man zu Fuß 15min, mit dem Moto 3min -: etwas veraltete und ein wenig heruntergekommene Einrichtung in den Zimmern, extremst (!) ausgelegene Matratze insgesamt für Low-Budget zu empfehlen.
Stayed 5 nights in Mar 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

Booked on Expedia, but when we got there they said we had to pay $200 more. Tried to dispute it with Management and he blew me off. Very loud very early in the mornings. Unsafe food. They wash salad greens with untreated water. Staff are friendly, but very unknowledgeable. Unclean. Faulty mosquito nets. Unreliable water. Go somewhere else and be safe!
Stayed 3 nights in Nov 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!!

We booked a family room with 1 double and 4 single beds, but Expedia would only allow us to book for 2 adults and 2 kids. At the end of our stay they forced us to pay an extra $200 because we have 4 kids!!! HUGE holes in 4 of the mosquitoe nets. 1 net did not fit over the bed and 1 bed had no net at all!!! Not clean. Hot water unreliable. NOT FAMILY FRIENDLY!!! Very noisy by 5am could not sleep beyond that.
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was terrific!
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel, right on the lake

The hotel was nice. Just on the lake. We had lunch there too which was lovely. The staff were pleasant.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Recommended budget option

Great location, good friendly service, in a charming building by the beach. My room was nice, clean and spacious too, with a balcony - excellent! The only minus would be the bed and the bed linen.. having already seen the best days.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view!

This was my first time staying at Discover Rwanda in Gisenyi, and it was a pleasant surprise. The room was very big and had a balcony over the front of the hotel with a view towards Lake Kivu. The staff were excellent and wonderful, very helpful when needed. Breakfast was good and quick. The mattress on my bed was old, and caved in. That's my only complaint.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Bernard the managager was great! The price of drinks is great! You don't even need to venture out in the evening for your drink! Breakfast included and I had omelets every morning. I'm going there again!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quit hotel. walking distance to lake kivu.

Cheaper category of hotel but quality still very acceptable. Ideal place to visit gisenyi.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Gisenyi

Beautiful gardens and close to the lake. They have a variety of room options to fit travellers needs.
Verified review

6/10 Okay

Helt ok för att vara ett vandrarhem.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stopover before DRC! Close to border.

Staff very friendly & helpful. Good food. Nice little bar. Great location, close to DRC border. Clean. Affordable. Very close to lake.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice house, close to the nice beach

we were very nice surprised. Excellent location, lovely beach, nice town - very recommended
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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