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Eminence Hotel

Property class: 3

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Photo gallery for Eminence Hotel

A hotel room with a balcony, a bed, and curtains. - Eminence Hotel (Kigali)
A hotel room with a bed, a wardrobe, and a window with curtains. - Eminence Hotel (Kigali)
A dining area with tables and chairs, a kitchen area with a stove, and a window with curtains. - Eminence Hotel (Kigali)
A corridor with tiled flooring and a red fire extinguisher on the right. - Eminence Hotel (Kigali)
A reception desk with a "RECEPTION" sign, a telephone, and a framed picture on the wall. - Eminence Hotel (Kigali)
Consider a stay at Eminence Hotel and take advantage of free continental breakfast, a free roundtrip airport shuttle, and a terrace. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A bed with a white mattress and pink bedding in a room with a window, a nightstand, and a wall with a textured pattern.

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A balcony with a view of distant mountains and a small kitchen area with a sink and tiled walls.

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A room with two beds, each with a headboard and pillows, and a large window with curtains.

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Double Room Single Use

A bed with a white bedspread and peach pillows, a folded white towel, and a window with curtains.

Basic Double Room Single Use

  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio

A hotel room with a bed, a wardrobe, and a window with curtains.

Studio

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Kigali, Eminence Hotel is in the city center and near the airport. Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village reflect the area's natural beauty and area attractions include Niyo Arts Center and Ivuka Arts Kigali. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Visit our Kigali travel guide
Map
KN 2 Street, Avenue 86, Kigali, 0520

What's nearby

  • A large, multi-tiered stadium with a curved roof, illuminated by colorful lights.
    Kigali Convention Centre
    9 min drive - 3.5 miles
  • Union Trade Center
    12 min walk - 0.7 miles
  • Kandt House Museum of Natural History
    13 min walk - 0.7 miles
  • Nyamirambo Stadium
    6 min drive - 3.1 miles
  • Kimironko Market
    15 min drive - 6.3 miles

Getting around

  • Kigali (KGL-Kigali Intl.)
    28 min drive

Restaurants

  • Bourbon Coffee
    15 min walk
  • The House of Mandi
    16 min walk
  • Question Coffee
    4 min drive
  • Bamboo Restaurant
    16 min walk
  • Bloomin Speciality Cafe
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Eminence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Eminence Hotel?

Check-in end time: anytime.

What time is check-out at Eminence Hotel?

Check-out is at 10 AM.

Does Eminence Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Eminence Hotel located?

Located in the heart of Kigali, this hotel is within 1 mi (2 km) of Kandt House Museum of Natural History and Union Trade Center. Club Rafiki and Ryi'nyamirambo Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Eminence Hotel Reviews

4.8

6.0

Cleanliness

10

Location

4.8

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Central but very basic (not comfortable)

This Hotel is in the center of Kigali and near the City Tower, you can easily walk there. The rest was very disappointing... Loud construction works going on, no hot water in my room, the free airport transfer which was PROMISED and is advertised on the website was NOT provided (don't believe any promise made by a guy named IVAN. He first said there is no free airport transport, then agreed about it and took note of my flight details but never sent the taxi!). No mosquito nets on the windows and no closing windows, so mosquitos will come into the room. Only one channel on TV! If you are just looking for simple room for one night this hotel could be ok, otherwise you'll miss many things here on longer stays!
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Paola

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

The only good thing about this hotel is the central position near the City center and the City Tower. Otherwise I was very disappointed with almost everything: no hot water in my room, lots of noise due to present construction works and to other careless hotel guests (on top several people tried to come into my room early morning!). For the breakfast (2 eggs, 1 banana and a cup of milk) I had to wait over half an hour every morning!! And on the TV you can see only one channel (which can be changed only from the reception and is the same one for all the people in the hotel). Not all rooms are the same (some have a nice view, some have no hot water, some have no phone, some have no internet connection - no internet connection on the second and third floor). At least the guy at the reception was very nice and tried to help. Concerning my stay, as I checked in in the evening, I was given one of the worst rooms although I booked online well in advance. I asked to change the room but I was always told it was not possible, maybe "tomorrow" (so even if you book your room a couple of months ahead of time do not expect to get a good room!). On my last day I finally could change the room and could take a hot shower, what a feeling!! So if you choose this hotel I suggest arriving early in Kigali and choosing your room, otherwise you'll get the leftover! I guess you can get better hotels in Kigali for this rate (e.g. Hotel Okapi or Hotel Impala)
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Peace Corps

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run-Down Hotel

Lack of clean towels Cold water with low water pressure Terrible breakfast Spooty WiFi services Definitely will never be returning to this hotel Visa card machine was down, and overly priced taxi driver.
Stayed 3 nights in May 2017