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2000 HOTEL Downtown Kigali

4.0 star property
Family-friendly hotel with free breakfast connected to a shopping center in Kigali

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Photo gallery for 2000 HOTEL Downtown Kigali

Breakfast, lunch, dinner served; international cuisine
Reception
Superior Suite | 1 bedroom, minibar, in-room safe, desk
Executive Suite, Mountain View | Living room | Flat-screen TV
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Twin Room, City View

Business Twin Room, City View | 1 bedroom, minibar, in-room safe, desk

Business Twin Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Fan
  • City view
  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Double Room, City View

Business Double Room, City View | 1 bedroom, minibar, in-room safe, desk

Business Double Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Fan
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, minibar, in-room safe, desk

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Refrigerator
Dining table
Flat-screen TV
Fan
Separate bedroom
  • Mountain view
  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, Mountain View

Executive Suite, Mountain View | 1 bedroom, minibar, in-room safe, desk

Executive Suite, Mountain View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • Mountain view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153

What's nearby

  • Union Trade Center - 3 min walk - 0.2 miles
  • Kigali Genocide Memorial Centre - 4 min drive - 1.7 miles
  • Nyamirambo Stadium - 6 min drive - 3.0 miles
  • Kigali Heights - 6 min drive - 2.8 miles
  • Kigali Convention Centre - 7 min drive - 3.1 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 30 min drive

Restaurants

  • ‪Museum Cafe, Kigali Memorial - ‬5 min drive
  • ‪Executive Lounge - ‬18 min walk
  • ‪UMUT Cafe&Restaurant - ‬1 min walk
  • ‪DownTown - ‬10 min walk
  • ‪Makfast - ‬7 min walk

About this property

2000 HOTEL Downtown Kigali

Upscale family-friendly hotel near Kigali Convention Centre
At 2000 HOTEL Downtown Kigali, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and shopping on site. Treat yourself to spa services, such as a manicure/pedicure or a facial. The on-site international cuisine restaurant, Bamboo, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy perks such as:
  • Free self parking
  • Supervised childcare (surcharge), concierge services, and multilingual staff
  • A front-desk safe, a porter/bellhop, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms have comforts such as laptop-friendly workspaces and separate sitting areas, in addition to thoughtful touches like separate dining areas and bathrobes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Desk chair
  • Fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

Frequently asked questions

Is 2000 HOTEL Downtown Kigali pet-friendly?

No, only service animals are welcome at the property.

How much is parking at 2000 HOTEL Downtown Kigali?

Self parking is free at this property.

What time is check-in at 2000 HOTEL Downtown Kigali?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at 2000 HOTEL Downtown Kigali?

Check-out is at noon.

Does 2000 HOTEL Downtown Kigali provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is 2000 HOTEL Downtown Kigali located?

This family-friendly Kigali hotel is located in the business district, within a 15-minute walk of Union Trade Center and Ntarama Church. Ryi'nyamirambo Market and Gikondo Market are also within 3 mi (5 km).

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2000 HOTEL Downtown Kigali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 468 reviews
Rating 8 - Good. 154 out of 468 reviews
Rating 6 - Okay. 42 out of 468 reviews
Rating 4 - Poor. 24 out of 468 reviews
Rating 2 - Terrible. 15 out of 468 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view from the Bamboo restaurant, amazing staff, very good food, clean. Totally with the money.
Stayed 6 nights in May 2025

10/10 Excellent

Tadeo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and excellent customer service team
Stayed 4 nights in May 2025

10/10 Excellent

Yonas

Liked: Cleanliness, staff & service, property conditions & facilities
I missed yhem al ready Those stuffs people they sre sweet Very nice and supportive
Stayed 6 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
Stayed 2 nights in Jan 2025

10/10 Excellent

Adeyemi

Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Great location in downtown Kigali
Stayed 1 night in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lovely staff
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely stay, the staff go above and beyond, they were all so warm and kind. The hotel is in a great location close to food, markets and the action. Great rooms too that are clean and spacious, highly recommend
Stayed 3 nights in Oct 2024

8/10 Good

Sadamoudou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, the cleanliness and the breakfast
Stayed 6 nights in Sep 2024

8/10 Good

Tobius

Liked: Cleanliness, staff & service, property conditions & facilities
Free laundry
Stayed 2 nights in Jan 2025

10/10 Excellent

Admire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel but the noise in downtown was terrible
Stayed 2 nights in Nov 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and accommodating. Would definitely visit here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in central Kampala

Everything good. Great service. Airport pickup always on time
Stayed 2 nights in Dec 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
This property was AMAZING. We came here from a different hotel because the previous hotel was terrible . Thankfully this hotel exceeded our expectations. Staff was attentive and friendly . The rooms were very spacious. The restaurant had good food. I will definitely stay here again when I come back . Thank you everyone for your amazing service !!
Stayed 8 nights in Dec 2024

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel we book for all our staff travelling to Kigali, always very convenient and and great customer service Thanks you!
Stayed 4 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
The hotel is good, huge rooms which are very clean. Staff friendly. Location downtown. Hotels offers free airport transport. The restaurant serves Chinese food only and not very good. Breakfast indifferent.
Stayed 2 nights in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The can improve on the toilets
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right downtown, large rooms, helpful people

The hotel is right downtown, which means you can hear the busy bustle from below even 10 floors up. But the views from the room are nice. I opted for the executive room which was huge with windows on two sides. Breakfast was good at the attached large restaurant. The free airport shuttle is nice.
Stayed 1 night in Dec 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is proximal to key attraction sites
Stayed 3 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service
The rooms are nice snd the staff very polite and helpful. The neighborhood aroumd the hotel is very busy and crowded.
Stayed 2 nights in Sep 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, property conditions & facilities
This hotel was not very clean and stank like cigarette smoke. I could not get past the smell which was awful and everywhere. The rooms were large but not comfortable, the bed was spring-y, and I saw visible dirt on the couch. I ended up leaving and switching hotels. Staff felt bad and helped me get a cab.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very big and hotel was very clear. Service was great.
Stayed 4 nights in Jul 2024

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, great location, good food, fair price

-the ratio equipment + service / price is very fair -room is big -location is close to restaurants, malls, shops -in house restaurant (Bambou Rooftop Restaurant) is good and not too expensive -breakfast offers a wide range of food, including asian food i stayed at both Onomo and 2000 Hotel i prefer 2000 Hotel for the size of the room and the price which is 50% cheaper
Stayed 2 nights in Nov 2024

10/10 Excellent

Selamawit

Liked: Cleanliness, staff & service, property conditions & facilities
It shopping aria nice people convenient, and good food.
Stayed 3 nights in Jun 2024

8/10 Good

Takuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly, clean, nice view.
Stayed 1 night in May 2024

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room with helpful staff. Delightful breakfast
Stayed 6 nights in Jun 2024