Family Hotels in Kanagawa Prefecture

"Clean room, comfortable bed, great views and friendly helpful staff "

"My favorite location in Yokohama. Great location, amazing shopping options nearby, reasonable prices, and fantastic views."

"Since we paid for this hotel the same that we paid for a nice new hotel in Central Tokyo, I was expecting at least the basic service. The staff didn't speak any English with the exception of a lady who was called on the phone to give us basic information, but she said she was taking the day off. Thing is, she seemed to also take off the day after, and the one after as well. We had to prepare our own beds,with zero guidance on how to set up a Japanese futon. The hotel room smelled like mold, and...

"Lovely room, great personal onsen , very enjoyable buffet dining and breakfast."

"Great hotels, very Japanese style!"

"Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone "

"Good buffet breakfast. Room clean."

"Great Staff, enjoyed breakfast"