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Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

3.5 star property
Travelers can rejuvenate with a soothing massage or find peaceful moments in natural surroundings at this tranquil retreat by Lake Ashi

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Photo gallery for Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

Property amenity - Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） (Hakone)
Creator video
Lounge - Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） (Hakone)
Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | Bathroom amenities | Free toiletries, hair dryer, slippers, electronic bidet - Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） (Hakone)
Lobby - Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） (Hakone)
Hakone Ashinoko Hanaori near Lake Ashi offers a peaceful escape with an indoor mineral hot spring. Enjoy spa treatments, a serene garden, and meals at 季しかり（ときしかり） restaurant. Stay connected with in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(50 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(101 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon
  • Free WiFi

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.4 out of 10
Exceptional
(30 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Motohakone, a neighborhood in Hakone, Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） is in the mountains and near a boardwalk/promenade. The area's natural beauty can be seen at Lake Ashi and Hakone Gora Park, while Hakone Kowakien Yunessun and Fuji Safari Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. Visit our Hakone travel guide
Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0522

What's nearby

  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Sengokuhara Onsen
    Sengokuhara Onsen
    1 min walk - 0.0 miles
  • Hakone Pirate Ship
    1 min walk - 0.1 miles
  • Togen-dai Station
    3 min walk - 0.2 miles
  • Hakone Visitor Center
    8 min walk - 0.4 miles

Getting around

  • Hakone Gora Station
    12 min drive
  • Kowakidani Station
    13 min drive
  • Haneda Airport (HND)
    132 min drive

Restaurants

  • 大涌谷 駅食堂
    7 min drive
  • 桃源台ビューレストラン
    11 min walk
  • 涌わくキッチン
    7 min drive
  • 網元 おおば
    3 min walk
  • 銀の穂
    6 min drive

About this property

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

Hotel near Lake Ashi
At Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）, you can look forward to an indoor mineral hot spring (onsen), a terrace, and shopping on site. Treat yourself to spa services, such as a facial, a body treatment, or a massage. The on-site restaurant, 季しかり（ときしかり）, offers breakfast and dinner. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Hot springs on site, an electric car charging station, and massage treatment rooms
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 154 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

Is Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）?

Check-out is at 10 AM.

Where is Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） located?

Located in Motohakone, this spa hotel is within a 15-minute walk of Sengokuhara Onsen and Lake Ashi. Hakone Pirate Ship and Hakone Visitor Center are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 963 out of 1368 reviews
Rating 8 - Good. 302 out of 1368 reviews
Rating 6 - Okay. 60 out of 1368 reviews
Rating 4 - Poor. 20 out of 1368 reviews
Rating 2 - Terrible. 23 out of 1368 reviews

Reviews

Verified

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and lots of options for dinner and breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good buffet dinner and breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

kristiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very well run, great for families and large groups. Location exceptional with a short walk to the cable car (rope way)
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, stuff and food. Perfect place to have some rest after busy sightseeing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel with Onsen was gorgeous. Our family of 4 had a great time. The buffet dinner and breakfast was yummy. The Onsen was clean and relaxing. The staff was super friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KOUSTUBHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property in front of lake. Amazing experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked, the private onsen was amazing, very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members and hotel is very clean. Wish there are more amenities such as gym, kids room and more private onsens. Love the stay and view, located in a great accessible location to the cable car and bus station. Lots of parking lot spots too.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably amazing hotel. Among the best food I've ever eaten, anywhere in the world. Beautiful property. Professional courteous staff. Extraordinary experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything- one of a kind onsen, indoors & outside - what a spread of humongous buffet breakfast & dinner with Japanese & western cuisine. Beautiful surroundings, aesthetically pleasing & a great view of the lake & mountain from our suite - 256.
The lobby
The view from our suite
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Uschi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great personal onsen , very enjoyable buffet dining and breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, lots of good Japanese and Western options in the dinner and breakfast buffets.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has excellent view to the lake. Food doesn’t seem kid friendly but kinda expected.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness
The rooms were excellent! We had an open air onsen and that was so delightful. The public onsen was also amazing and last but not least, the buffet restaurant….the food was amazing with so much selection and excellent quality. There was everything and included all you could drink (open bar). I felt totally zen even with one night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities
Staff very friendly Nice food
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location is also great
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Pranav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: perfect for ropeway and pirate ship cruise. 2 min walk away. Rooms: amazing lake view Staff: went above and beyond for every little request Hotel: gorgeous lobby, foot bath outside lobby overlooking the lake. Easy to book private onsens which were impeccably kept and really nice for a family gathering Food: the staff went above and beyond, helping fix a very quick vegetarian dinner for the vegetarians in my family. The spread was amazing and huge. Same for breakfast. Rooms: very clean and very comfortable. Highly recommended stay - wish we stayed longer here!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, sweet views, and friendly staff. Would love to stay again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. The breakfast and dinner service was amazing.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Edmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel, great large rooms, great service, Excelent installation, the Best Dinner buffet and breakfast. I fully recommend this awesome hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LINNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stayIng with nice lake view, clean room, staff 's hospitality and tasty meals !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Lovely buffet meals, the rooms were wonderful and clean. Clean and well kept facilities.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful waterfront view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, wonderful scenery and food
Stayed 1 night in Jun 2025