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Hotel Okada

4.0 star property
Travelers soak in mineral hot springs and enjoy aromatherapy treatments at this peaceful retreat near Odawara Castle, with memorable dining at the Sky Lounge

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Photo gallery for Hotel Okada

Hot springs - Hotel Okada (Hakone)
Public bath - Hotel Okada (Hakone)
Mountain view - Hotel Okada (Hakone)
Balcony view - Hotel Okada (Hakone)
TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Down comforters, in-room safe, free WiFi, bed sheets - Hotel Okada (Hakone)
Hotel Okada sits near Hakone Open Air Museum, offering guests a tranquil escape with its indoor mineral hot spring. Visitors enjoy massage treatments, savor breakfast and dinner at the Sky Lounge, and spend time exploring the garden grounds or visiting the arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm | Down comforters, in-room safe, free WiFi, bed sheets

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm | Down comforters, in-room safe, free WiFi, bed sheets

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 42 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Down comforters, in-room safe, free WiFi, bed sheets

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

Down comforters, in-room safe, free WiFi, bed sheets

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5
  • Free WiFi

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking | Down comforters, in-room safe, free WiFi, bed sheets

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm | Down comforters, in-room safe, free WiFi, bed sheets

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • Mountain view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

A modern hotel room with two beds, a sofa, and a balcony with a view.

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5
  • Free WiFi

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

Down comforters, in-room safe, free WiFi, bed sheets

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Yumoto, a neighborhood in Hakone, Hotel Okada is in the mountains and on a river. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Sengokuhara Susuki Prairie. Hakone Hot Springs and Hakone Open Air Museum are two other places to visit that come recommended. Visit our Hakone travel guide
Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Hakone Hot Springs
    Hakone Hot Springs
    1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Tamadare Falls
    9 min walk - 0.5 miles
  • Sounji Temple
    19 min walk - 1.1 miles
  • Key Hiraga Museum
    20 min walk - 1.1 miles

Getting around

  • Kowakidani Station
    12 min drive
  • Hakone Yumoto Station
    18 min walk
  • Haneda Airport (HND)
    109 min drive

Restaurants

  • はつ花そば 本店
    14 min walk
  • 囲炉裏茶寮八里
    4 min drive
  • ハイカラ中華 日清亭
    15 min walk
  • 箱根浪漫亭湯本店
    14 min walk
  • 画廊喫茶 ユトリロ
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 131 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 12 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Does Hotel Okada have a pool?

Yes, this property has a pool.

Is Hotel Okada pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Okada?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Okada?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Okada located?

Located in Yumoto, this spa ryokan is steps from Hakone Hot Springs, and within 6 mi (10 km) of Odawara Castle and Hakone Open Air Museum. Lake Ashi and Sengokuhara Susuki Prairie are also within 9 mi (15 km). Hakone Yumoto Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Okada Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 467 out of 903 reviews
Rating 8 - Good. 294 out of 903 reviews
Rating 6 - Okay. 97 out of 903 reviews
Rating 4 - Poor. 35 out of 903 reviews
Rating 2 - Terrible. 10 out of 903 reviews

Reviews

Verified

8/10 Good

Tristann

Liked: Cleanliness, staff & service
Very friendly and helpful staff.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not praise this location enough, besides the long hike uphill if you are dropped off at the local station. The scenery is breathtaking, the hotel was wonderful, the amenities and accommodation the hotel/staff provide is outstanding. The breakfast buffet had an array of delicious items to choose from while providing a lovely view of nature. Same goes for the room, plenty of space, clean. If I am ever in Hakone, I will definitely be returning.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet dinner and breakfast were exceptional with many options for the entire family. The rooms were equipped with all the amenities and our family really enjoyed the Onsen.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast and excellent onsen. Expensive but the cost is likely typical for the Hakone area. We appreciated the shuttle service to Hakone-Yumoto Station!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately only stayed for one night but the property was awesome and staff was super friendly and helpful. They helped us to send our bags to Kyoto since traveling in and out of Hakone is a little difficult with 4 large bags. Overall amazing hotel, room was beautiful/clean and the breakfast and dinner buffet was so good. Absolutely recommend if you’re staying in Hakone.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kin Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mi Ling Eliza

Liked: Cleanliness, staff & service, amenities
good hotel with good food and onsen area. Nice staff too.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shelly

Very good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
We specifically booked a room with the private bath located on the 4th floor. We came by car and there's free parking. Valet was very friendly, front desk staff are also friendly with decent English knowledge. The included dinner and breakfast buffet was outstanding. It is absolutely worth coming here for a trip in Hakone, especially if you prefer a private bath.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We loved sleeping in the Japanese room. The onsens were superb and buffet dinner delicious. Thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! The staff was so helpful and attentive. The food was great, and the onsen was clean and relaxing. 5 stars!! Thank you for an amazing experience and making me feeel so welcome in Hakone
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

dr.guha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind staffing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hung kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel located in a quiet nature area. Everything was really nice!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, clean room and common areas. All staff were friendly and helpful. Came for our honeymoon and the hotel gifted us chopsticks!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good hot spring
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kok Sze

Liked: Cleanliness, staff & service, amenities
Staffs are friendly and helpful. Facilities need to upgrade. The breakfast and dinner buffet are ok.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Outstanding staff, beautiful room with private soaking tub.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were amazing. Staff were so friendly, professional and very helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a relaxing experience. Highly recommended!!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property, very clean, helpful staff and lovely food and service.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and quiet place, onsen were so clean and beautiful.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Neyma

Liked: Cleanliness
Best place to stay! All the staff was great and the onsen was the best
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery. Friendly staffs. Decent breakfast buffet
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vishnu Teja

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with very friendly staff!
Stayed 2 nights in Aug 2023