Is Hotel Kajikaso pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kajikaso?

Self parking is free at this property.

What time is check-in at Hotel Kajikaso?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

Where is Hotel Kajikaso located?

Located in Yumoto, this ryokan is within a 10-minute walk of Key Hiraga Museum, Hakone Toy Museum, and Tamadare Falls. Gyokuren Shrine and Tenzan Onsen are also within 1 mi (2 km). Hakone Yumoto Station is only a 4-minute walk.

10/10 Excellent

Chih Feng

Oct 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great food and service; the rooms were clean, well-kept and spacious

Stayed 1 night in Oct 2025

2/10 Terrible

Richard S

Apr 23, 2025

Disliked: Staff & service

The food was not to par and resulted in food poising. Please book elsewhere.

Stayed 3 nights in Apr 2025

8/10 Good

JIANING

Aug 17, 2024

Liked: Cleanliness, staff & service

Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old.

Stayed 1 night in Aug 2024

10/10 Excellent

Tommy Koh Siong

Apr 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around

Stayed 1 night in Apr 2024

10/10 Excellent

Luke

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most zen 24 spent in Japan.

This was a Japanese cultural dream. From the traditional meals to dressing in yukata everything was perfect. Even tho it may be out of the comfort zone of some westerners, I think everyone should stay at a ryokan. It’s truly the most zen experience! We even tried soaking in the onsite onsen. Try it! You won’t regret it!

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Jul 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was our last stop on a 23 day family trip and it was the best one. Loved the ryokan, staff and onsen. Thank You

Stayed 2 nights in Jul 2023

8/10 Good

Suk Yee

May 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Enjoy the trip

Stayed 1 night in May 2023

8/10 Good

Cheuk Luen

Aug 6, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's value for money. Plenty of shops; cafe and restaurants nearby. Food quality needs improvement. Family room is small for four persons.

Stayed 2 nights in Jul 2024

6/10 Okay

Andrea

Jan 10, 2025

Liked: Cleanliness, amenities

The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan.

Stayed 1 night in Dec 2024

8/10 Good

Savannah Renee

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entrance into the building is nice and inviting. We checked in and were given two keys to the room, which are actual keys and not a card. Once we got to "our room" it was quickly discovered that there was an error in check in. Other people's belongings were still in the room and it was not the type of room we booked. Thankfully the people were not in the room and we called the front desk to let them know of the issue. They immediately came up and verified that they made a mistake and apologized profusely. They did fix the room issue and got us settled into the right room. They also gave us an apology gift for the mishap. The room had a great view of the river and the cherry blossoms. We had the half board, the food was pretty good but you do need to be open to maybe trying some new things as there are many traditional dishes that are served.

Stayed 1 night in Apr 2025

10/10 Excellent

nakagami

Oct 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

車で来たので、駐車場欲しかったですが、それ以外はすごく綺麗で満足でした。ベッドも広くて、くっつけられるし、とにかく綺麗。また泊まりたい。

Stayed 1 night in Jul 2025

2/10 Terrible

david

Sep 23, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

La chambre 305 est un placard à balai, j’ai demander un lit double 2 lit simples pour un hôtel luxe pas de tv poussière entrer a la douche dangereuse Onsen froid. Ils ont pas honte de proposer des hôtel pourris

Stayed 1 night in Sep 2025

10/10 Excellent

つねあき

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

温泉、料理ともに最高でした。また来たいです。

Stayed 1 night in Aug 2025

8/10 Good

ひろこ

Jul 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

夕食・朝食を部屋でゆっくり食べられました。他の客室の声も聞こえずゆっくり過ごせました（宿泊当日は満室と聞きましたが）。

Stayed 1 night in Jul 2025

10/10 Excellent

Kinna

May 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities.

Stayed 1 night in May 2025

10/10 Excellent

ケイコ

May 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

父の喜寿のお祝いで宿泊させていただきました。注文をお願いしたケーキは美味しく、ちゃんちゃんこセットも準備していてくれて父も喜んでくれました！スタッフの方の対応も良かったです！良い記念になりました。

Stayed 1 night in May 2025

10/10 Excellent

Cui-Zhu

May 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This Classic and traditional Japanese resort was wonderful! We decided to splurge and booked w half board- the breakfast and Dinner - all very traditional Japanese food, tasty and beautifully presented. We reserved the Japanese style room and enjoyed the comfortable futon. The Ofuro was empty when we went so we really enjoyed the ofuro - make sure to check out both the 6th floor and 2nd floor ofuro (M/F switch times). It was so close to the hakone yumoto station where it was convenient as the starting point for area sightseeing. For arrival, we took a bus from Okayama JR station for ¥480 which dropped us off half a block away from this Ryokan. Would recommend this Ryokan.

Stayed 1 night in May 2025

8/10 Good

Cedric

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très chouette onsen

Nous avons passé une nuit dans cet hôtel. Le très gros plus a été son onsen, l'un des meilleurs que l'on ait eu au Japon avec vue sur les montagnes. Le diner et le petit-déjeuner était très bons et nous avons eu droit à une animation par des geishas. Ombres au tableau, notre salle de bain avait été mal nettoyée et nous étions proches des turbines de ventilation un peu bruyante.

Stayed 1 night in Apr 2025

8/10 Good

Sean

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities

Unique experience! Staff were very friendly, but the facility was a bit dated and probably needed some work (especially for the cost of my accommodation).

Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Apr 20, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

이걸 숙박용 방이라고 파는건지..

방 상태가 너무 안좋았어요 천장은 벽지가 뜯어져있고 벽면은 곰팡이가 생겼는지 시커멓게 얼룩져있고 커텐걸이도 상태가 안좋았습니다.

Stayed 1 night in Apr 2025

10/10 Excellent

Wat Yuen

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

位置非常方便，面對早川，櫻花季節酒店前即可欣賞到櫻花～酒店內設施齊全，入住時職員非常親切帶路介紹各個地方和設施，最喜歡面對河川的戶外足湯、大浴場和禮品店。我們的早晚餐都在房裡進行，有一位管家照顧，熟知酒店和餐飲食材，每餐細心介紹豐富食物，亦會非常友善和我們聊幾句。這次住宿非常放鬆，隨時可以享受溫泉，餐飲非常美味。謝謝管家的悉心照顧，我們很開心到河鹿莊住宿！希望將來可以買到河鹿莊特製的餐前酒，真的一試難忘！

Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Apr 17, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Good onsen, terrible staff.

Other than the onsen, the staff attitude and room set up was terrible. Amenities were not set up to the correct number of guests, even after requests were made correct amenities were not sent up to the room. The property charges over 30,000 yen, I expect better service and better attitude from the employees

Stayed 1 night in Apr 2025

8/10 Good

Ho Lun

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體溫泉旅館體驗是舒適的，欣賞食物高尚感覺，私人風呂水質及環境良好，迎賓食物及飲品有限時間內自由飲用，唯一不足就是食物份量較少，而且款式不多

Stayed 1 night in Apr 2025

10/10 Excellent

C K RONATE

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

放鬆心情好住處

我們選是有私人溫泉的房間，空間很大，靠河邊很舒服，但發現酒店邊上有建設中的工地，不知會否影響，週末假期是不會影響，平日入住就要注意一下。房間私湯很隱秘，在淋浴間邊上，真的很私人呢！一泊兩食，都是差不多，沒太大驚喜，也不失望的

Stayed 1 night in Mar 2025

8/10 Good

PIK YEE

Mar 31, 2025

Liked: Cleanliness, staff & service, amenities

服務員可能不夠. Check in時等了一段時間. 晚點見到清潔汽水機及夜晚在禮品店都是這位女職員. 但她非常友善！因我腳受傷，事前有電郵查詢是否酒店內有樓梯. 知悉會有幾級樓梯的. 亦沒有要求酒店會做什麼. 但他們實在太貼心，房間內安排高椅子. 原本應該到餐廳食晚餐及早餐都改做房間內食. 而且房間都是盡量接近電梯位置. 真係太貼心值得讚！其實酒店內有樓梯的位置都有斜道. 所以就算輪椅人士都可以的. 晚餐及早晨味道ok. 酒店看得出有些歷史的舊. 另外很喜愛足湯的位置. 而且有毛巾在旁邊！

Stayed 1 night in Mar 2025

Hotel Kajikaso

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Japanese Style Room with 10 tatami mats, River View

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Japanese Style Room with 12.5 tatami mats, River View

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Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen

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Japanese Style Room with City View, Half Board

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View all photos for B-type Japanese 12 river view standard

B-type Japanese 12 river view standard

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Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen

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View all photos for Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen

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Twin Room, No Meal

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View all photos for Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

Japanese Western Style Room with 10 tatami mats, Twin Beds, River View

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View all photos for Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen

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View all photos for Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen

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View all photos for SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen

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View all photos for Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen

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View all photos for Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen

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View all photos for River Side - Japanese Style Room With Free Flowing Outdoor Bath

River Side - Japanese Style Room With Free Flowing Outdoor Bath

View all photos for River Side - Japanese Style Room 12.5 Tatami Mats

River Side - Japanese Style Room 12.5 Tatami Mats

View all photos for River Side - Japanese Style Room 12 Tatami Mats

River Side - Japanese Style Room 12 Tatami Mats

View all photos for River Side - Japanese Style Room 10 Tatami Mats

River Side - Japanese Style Room 10 Tatami Mats

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Street Side - Japanese Style Room 10 Tatami Mats

View all photos for Street Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath)

Street Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath)

View all photos for River Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath)

River Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath)

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River Side - Japanese Western Style Room With Twin Bed Room

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Twin Room No View

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