The actual hotel is on the street across from the beach, but there is a tunnel that made it easy to get to the beach area. The infinity pools by the ocean and beach bars were very nice. The beds were comfortable and bathroom was nicely appointed. We enjoyed the balcony and had a partial ocean view. ...
Pool and hot tub very nice. Not nearly enough lounge chairs. Was advertised there would be restaraunt choices, not so. Only snack bar or buffet for all meals. Fish was wonderful, food was OK but lack luster. They need to update. Close to town. Service was GREAT.
Beautiful beach, great food, friendly staff . Felt safe & had no problems
No chairs in the room. it would be nice if they had a small sitting area in the alcove of the room
My bestie and I had an amazing time at this resort for our "girl's trip"!!! The room was nice, the hotel was beautiful and clean, all of the staff is just so friendly.
Great place. First time in 6 years getting the right room. Thank you Expedia!
No better hotel in Cozumel. Probably stayed here 10 times already and there will be an 11th stay!
Loved the beach area; lots of shade with all the palm trees! And the beach beverage service was excellent. Food overall was quite good and plentiful. Room definitely needed some attention. One of the cushions was extremely stained & needed to be trashed. Bathroom mirror was badly scratched & should ...
Beautiful property, clean and friendly helpful staff
The check in proces was hindered a bit because most of the Front desk staff couldn't speak or understand English. Since many guests come from Canada and the US, this made communication difficult. We paid for Superior Premium Level rooms which put us a little closer to the beach area and gave us free ...
Great ocean view room. Exceptionally friendly staff. BBbB
Property and food is good . Need more entertainment
We loved the laid back atmosphere here, the bar, the restaurant, and Santos the bartender are the best! Good, walkable location, near by to some good restaurants and beach clubs. We had a 2 bath, 2 room cabana with a kitchenette, and the only thing missing was pots and pans and utensils to cook with ...
Very well maintained older property. However, it was advertised as having WiFi in rooms, but it was only available in communal areas which was very annoying
This is an older resort bit we fully enjoyed our stay. The staff was fantastic and really looked after us. The entertainment staff was great and the shows were good. I loved the layout of the resort. I like that it is not a high rise hotel. We never had a problem finding a chair aroumd the pools ...
Great location with sunrises AND sunsets! Very attentive staff and housekeepers. The only negative is the elevator system. Frustrating.
Beautiful room, great snorkelling, pool and spa with sunset view of ocean, gorgeous. Restaurant service VERY slow, unfortunately. Thai restaurant in Unique B Cozumel not very good, overpriced. But overall a very good stay!
Friendly staff, quiet location. Plenty of fun things to do. Good food
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