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Cozumel Hotel & Resort

3.0 star property
Sun-drenched beaches and poolside relaxation await at this island retreat where guests enjoy delicious dining and rejuvenating spa treatments in garden surroundings

Choose dates to view prices

Colonos Cuzamil's Cozumel Hotel & Resort offers a full breakfast, private beach access with massages, scuba diving adventures, cabanas, and a poolside bar. The property features a spa, two restaurants, and free WiFi in common areas, perfect for family vacations.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

Twin Room, Balcony, Garden View

Highlights

Balcony
Free cribs/infant beds
LED TV
Private bathroom
Shower/tub combination
Hair dryer
Local meal delivery service
Free bottled water
  • 45 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room

Highlights

Balcony
LED TV
Private bathroom
Shower/tub combination
Hair dryer
Local meal delivery service
Free bottled water
Iron/ironing board
  • 45 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Free cribs/infant beds
LED TV
Private bathroom
Shower/tub combination
Hair dryer
Local meal delivery service
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

Highlights

Balcony
Private outdoor hot tub
LED TV
Private bathroom
Shower/tub combination
Hair dryer
Local meal delivery service
Free bottled water
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard with Pool View

In-room safe, desk, iron/ironing board, bed sheets

Room Standard with Pool View

8.0 out of 10
Very good
(2 reviews)
  • 98 sq m
  • Sleeps 4

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About the neighborhood

Map
Carretera Costera Sur, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.3 miles
  • Stingray Beach - 13 min walk - 0.7 miles
  • Plaza Punta Langosta - 16 min walk - 0.8 miles
  • Museo de la Isla de Cozumel - 3 min drive - 1.2 miles
  • Cozumel Maritime Terminal - 4 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • Restaurant Los Girasoles
  • ‪Palapas Bar - ‬7 min walk
  • ‪El Chef Ángel - ‬19 min walk
  • ‪Restaurant Los Arcos - ‬1 min walk
  • ‪Chilangos - ‬12 min walk

About this property

Cozumel Hotel & Resort

Family-friendly resort near Cozumel Maritime Terminal
A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Cozumel Hotel & Resort. This resort is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a massage, a manicure/pedicure, and a facial at Cozumel Massages, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving. In addition to shopping on site and a garden, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, babysitting (surcharge), and an elevator
  • Concierge services, a reception hall, and multilingual staff
Room features
All 180 rooms boast comforts such as laptop-compatible safes, in addition to amenities like free bottled water.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Cozumel Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 0 per night
  • A damage deposit of USD 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cozumel Hotel & Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 1500 per pet, per week. A cleaning fee of USD 100 also applies.

How much is parking?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Cozumel Hotel & Resort?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Cozumel Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Cozumel Hotel & Resort located?

Located in Colonos Cuzamil, this beachfront resort is in the city center and within a 15-minute walk of Palacio Municipal, Punta Langosta Cruise Terminal, and Stingray Beach. Playa Caletita and Villa Blanca Reef are also within 1 mi (2 km).

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Reviews

Cozumel Hotel & Resort Reviews

7.6

Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 292 out of 1005 reviews
Rating 8 - Good. 365 out of 1005 reviews
Rating 6 - Okay. 215 out of 1005 reviews
Rating 4 - Poor. 95 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

Reviews

8/10 Good

Cristyna johanna

Liked: Cleanliness, amenities, property conditions & facilities
Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Stayed 5 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025

10/10 Excellent

NATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a stay in Cozumel! "Older", but very clean and well kept. Great central pool, which is fantastic for our toddler who is learning to swim! The food was pretty good, we ate at the buffet for breakfast, beach club for lunch, and had room service at night. The coolest feature is the private beach club. There's a tunnel that connects the main property to to the beach, which was very cool! Plenty of Adirondack chair, lounges and hammocks, crystal clear water (watch the craps and sea urchins), and perfect sunset views. This was a really great place for a family stay.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Liked: Cleanliness, amenities
Room is clean,no WiFi in room ,food same everyday inclusive or not ,service good.
Stayed 4 nights in Jun 2025

8/10 Good

Meghan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025

10/10 Excellent

Andrew M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We really enjoyed our stay here. I first came here 30 years ago, and they have really "upped their game", with a beautiful and large beach area, a great breakfast overlooking the ocean, and entertainment every night. I do wish they had a clothes cabinet of some sort, we had to put our clothes on the 2nd bed.
Stayed 7 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025

8/10 Good

Farron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service

Not bad for the price

Stay was very pleasant and the cost more than made up for the slight downside of an older room and sub par dining
Stayed 3 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favorite place in Cozumel. The staff is wonderful and helpful, great beach/snorkeling area!

6/10 Okay

Miriam E

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Stayed 6 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

We were highly satisfied...very clean
Stayed 3 nights in Jul 2024

8/10 Good

Kimberly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Stayed 7 nights in Feb 2025

6/10 Okay

Travis

A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities
This is good for divers but the food wasnt very good. We only did yhe breakfast and not yhe all inclusive and the breakfast was mediocre at best. Its nice that Dive Paradise now has their main shop at the hotel with lockers and 2 rinse tanks. Not really a beach but there is sand in front of the dining area (across main road from the hotel and rooms) with ample chairs and a bar.
Stayed 7 nights in Jan 2025

10/10 Excellent

Russell Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed the numerous times. Very convenient to walk to the grocery store and to town. Also their beach area is very clean and private. Plenty of good snorkeling.
Stayed 12 nights in Mar 2023

10/10 Excellent

kendra

Liked: Cleanliness, staff & service, room comfort

Happy with our stay

Nice place to stay, it was clean, comfortable, nice comfy bed, and the free breakfast buffet was good too. The staff was awesome! Very friendly and helpful. If i go back to Cozumel, I will stay there.
Stayed 5 nights in Aug 2022

6/10 Okay

Jacquelynn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024
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