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Cozumel Hotel & Resort

3.0 star property
Sun-drenched beaches and poolside relaxation await at this island retreat where guests enjoy delicious dining and rejuvenating spa treatments in garden surroundings

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Photo gallery for Cozumel Hotel & Resort

Private beach, sun loungers, beach massages, scuba diving - Cozumel Hotel & Resort (Cozumel)
Restaurant - Cozumel Hotel & Resort (Cozumel)
Lobby - Cozumel Hotel & Resort (Cozumel)
Private beach, sun loungers, beach massages, scuba diving - Cozumel Hotel & Resort (Cozumel)
Front of property - Cozumel Hotel & Resort (Cozumel)
Colonos Cuzamil's Cozumel Hotel & Resort offers a full breakfast, private beach access with massages, scuba diving adventures, cabanas, and a poolside bar. The property features a spa, two restaurants, and free WiFi in common areas, perfect for family vacations.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Balcony, Garden View

Twin Room, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Twin Room, Balcony, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Free cribs/infant beds
LED TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

Highlights

Balcony
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Local meal delivery service
Iron/ironing board
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Free cribs/infant beds
LED TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

In-room safe, desk, iron/ironing board, bed sheets

Junior Room, 1 King Bed

Highlights

Balcony
Private outdoor hot tub
LED TV
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Local meal delivery service
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard with Pool View

In-room safe, desk, iron/ironing board, bed sheets

Room Standard with Pool View

8.0 out of 10
Very good
(2 reviews)
  • 98 sq m
  • Sleeps 4

About the neighborhood

Located in Colonos Cuzamil, a neighborhood in Cozumel, Cozumel Hotel & Resort is in a shopping district and on a private beach. Cozumel Maritime Terminal and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Paradise Beach and San Francisco Beach. Traveling with kids? Don't miss Mr. Sancho's Beach Club and Xcaret Eco Theme Park. Visit our Cozumel travel guide
Map
Carretera Costera Sur, Cozumel, QROO, 77600

What's nearby

  • First stop on day 2 of our travels to the western Carribean. Cozumel is the largest island in Mexico and is the northern extent of the second largest barrier reef in the world behind the Barrier Reef in Australia.
    Central Plaza
    3 min drive - 1.2 miles
  • Dolphinaris
    5 min walk - 0.3 miles
  • Stingray Beach
    13 min walk - 0.7 miles
  • Plaza Punta Langosta
    16 min walk - 0.8 miles
  • Cozumel Maritime Terminal
    4 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    10 min drive

Restaurants

  • Restaurant Los Girasoles
  • Chilangos
    12 min walk
  • Palapas Bar
    7 min walk
  • El Chef Ángel
    19 min walk
  • Los Morros

About this property

Cozumel Hotel & Resort

Family-friendly resort near Cozumel Maritime Terminal
A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Cozumel Hotel & Resort. This resort is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a facial, a massage, and a manicure/pedicure at Cozumel Massages, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities like scuba diving. In addition to shopping on site and a garden, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, babysitting (surcharge), and concierge services
  • A ballroom, a banquet hall, and a gift shop
Room features
All 180 rooms boast comforts such as laptop-compatible safes, in addition to amenities like free bottled water.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

All-inclusive room rates at Cozumel Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and non-alcoholic beverages included

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Free beach club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 1500 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 0 per night
  • A damage deposit of USD 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 1500 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cozumel Hotel & Resort pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 1500 per pet, per week. A cleaning fee of USD 100 also applies.

How much is parking?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Cozumel Hotel & Resort?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Cozumel Hotel & Resort?

Some rate plans available at this resort are all-inclusive.

Where is Cozumel Hotel & Resort located?

Located in Colonos Cuzamil, this beachfront resort is in the city center and within a 15-minute walk of Palacio Municipal, Punta Langosta Cruise Terminal, and Stingray Beach. Playa Caletita and Villa Blanca Reef are also within 1 mi (2 km).

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Reviews

Cozumel Hotel & Resort Reviews

7.6

Good

8.2

Cleanliness

8.0

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 295 out of 1005 reviews
Rating 8 - Good. 361 out of 1005 reviews
Rating 6 - Okay. 212 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

Reviews

10/10 Excellent

Seth

Liked: Cleanliness, amenities, property conditions & facilities
STaff was fine, room OK. Ther was an electric cord that should have been replaced but this was not a problem. Price for Breakfast only was great. Not enough snorkel gear--unavailble fairly quickly in the moring.
Stayed 4 nights in Dec 2025

6/10 Okay

Evan Edwards

Liked: Amenities
Rooms are very basic, not sure why but you have to request blankets. Some staff are friendly but others seem angry. Pool-hot tub area very nice. Just okay but not great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Lawrence

Liked: Amenities
Been at this resort many times and it never disappoints. Great pool, really good food and the staff are top notch!
Stayed 8 nights in Aug 2025

8/10 Good

Cristyna johanna

Liked: Cleanliness, amenities, property conditions & facilities
Central location, beautiful oceanfront property. Need some help with water quality in the showers in the room. Breakfast is not vegan friendly (not even for someone who eats meat), everything with pork/ham
Stayed 5 nights in Nov 2025

10/10 Excellent

NATHAN

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful simple hotel. Cold A/C comfy beds and clean rooms. Staff is so friendly and helpful
Stayed 6 nights in Jul 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but great staff and location
Stayed 3 nights in Mar 2025

8/10 Good

Meghan Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easily walkable to town. Staff is very accommodating.
Stayed 9 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Property is older but clean. Not fancy, but quiet and very pleasant.
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrew M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We really enjoyed our stay here. I first came here 30 years ago, and they have really "upped their game", with a beautiful and large beach area, a great breakfast overlooking the ocean, and entertainment every night. I do wish they had a clothes cabinet of some sort, we had to put our clothes on the 2nd bed.
Stayed 7 nights in Mar 2025

8/10 Good

Farron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Check in was easy and quick. Mino at the excursions table was EXCELLENT!
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stay here numerous times and always very happy with the location of the hotel to the grocery stores and to town for restaurant experiences. We'll be staying here again
Stayed 12 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, nice pool and patio area, easy access to local transportation
Stayed 7 nights in Jan 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Swiming pool was beautiful and they had a band on Tuesday night. Nice area to relax at night.
Stayed 1 night in Nov 2024

6/10 Okay

Miriam E

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The beach tunnel was much more convenient than I thought - staff was pleasant. There were additional fees charged that aren’t disclosed, if you aren’t an all-inclusive don’t expect the same treatment/hospitality from staff. Overall it was okay.
Stayed 6 nights in Mar 2025

8/10 Good

Kimberly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. I didn’t get her name but the tall lady at the front desk was so sweet and extremely helpful. She was that way ALL THE TIME! Keira who worked in the beach area and restaurant at that side is delightful. Wonderful friendly personality. Breakfasts we delicious and a great variety and abundance.
Stayed 7 nights in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a selling point of this property. The food is nothing to get excited about. The mexican night was the best food and entertainment night of the week. I miss the days you could order food pool side chair. They now have a limited menu and you have to sit at a table to order food for lunch or go to ther side for buffet style.
Stayed 7 nights in Feb 2025

6/10 Okay

Travis

A $10 ride to town. No restaurants nearby...must go to town. Hotel level is 2/5 stars. Dive Paradise is on-site. Hotel is actually ACROSS STREET FROM BEACH...you walk under the street in a tunnel to get there
Stayed 7 nights in Jan 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities
This is good for divers but the food wasnt very good. We only did yhe breakfast and not yhe all inclusive and the breakfast was mediocre at best. Its nice that Dive Paradise now has their main shop at the hotel with lockers and 2 rinse tanks. Not really a beach but there is sand in front of the dining area (across main road from the hotel and rooms) with ample chairs and a bar.
Stayed 7 nights in Jan 2025

6/10 Okay

Jacquelynn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok property. The breakfast was great, the beach (has no sand) had great snorkeling. It was close enough to walk to town. No place to put your clothes in room besides tiny closet. Would probably find another place with more advanced planning. Trip planners were helpful!
Stayed 4 nights in Dec 2024

8/10 Good

Katielijne L

Liked: Cleanliness, staff & service
This property is a good place to stay if you plan on just doing your own thing. The pool area is very nice and the breakfast that was included was good also. I am glad we did not pay for the all inclusive as there are only two restaurants. Snorkeling is included and if you are scuba diver there is a dive shop onsite. This hotel is located centrally to all the shopping and dining and really to anything you might want to do. This was a pleasant place to stay, room was clean ac was cold and the grounds are well maintained. There was no WiFi in the rooms at the time of our stay. For the price we were very happy with our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in and they let me store luggage as soon as I arrived so I could hope on a boat and go scuba diving. It was a great hotel with amazing beach and access to a clear ocean view of fish. You could snorkel and swim from the hotel property. The easy access to pier which allowed my fishing charter to pick me up right from pier. Super easy. I like the location, and the service was very good. The front desk helped me with a number of questions and knew the area and available activities well.
Stayed 2 nights in Jun 2025

2/10 Terrible

Gene

Disliked: Staff & service, amenities, property conditions & facilities
Pool was nice. Could not take use the shower drain did not work and the back door did not lock
Stayed 1 night in Feb 2024

8/10 Good

Travis

Liked: Amenities
The Wyndham name means nothing for this resort. It is a typical tile floor, dirty bathroom, patio light doesnt shut off until 9pm, absolutely no frills room that is located across the street from the beach. For the same money...you can get a cheap equivalent room on the beach. This one has. Dive Paradise licated on the property however. Food at this place is pretty good.
Stayed 6 nights in Apr 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I have been to this property many times over many years, before it was Wyndham. This was my worst experience. The room had NO furniture whatsoever except the beds and a refrigerator. In the past there was a dresser, a table, and two chairs. I had to bring in a plastic chair from the veranda in order to sit on the room. They would not allow me to make a room charge for the first two days, insisting I paid cash. When I questioned it at the front desk, they said it was a mistake and it was fixed. The shower needs work. The shower head old and does not move and sprays everywhere. In the good side, the breakfast buffet was very good, as in the past. I still like staying there and will probably return, but Wyndham really screwed this place up.
Stayed 5 nights in Apr 2024

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Left room service plates in the hallway. Some workers are very good at their jobs some are just here. The people who booked the adventure trips at the hotel tried to charge us an extra $20 and when we asked for our $170 back the guy had to pull $20 out of his wallet. When we originally looked online to book it was $90 a night but booked a week later and it was $1400 for 8 nights because a conference came in so watch when you book. Double rooms has dressers, nightstands and tables but a king room has 1 stand, 1 suitcase rack, nightstands and a hammock so really no place to put your things. Rooms has a refrigerator, safe and 4 clothe hangers. Air works well. Some shade on beach across the street. Not really a kid friendly beach. About a 15 minute walk to town. 10 minute walk to grocery store. Breakfast was fantastic, ordered salads one night and it was drowning ind dressing. Hamburgers were precooked and flank steak had strange seasoning and potatoes were strange taste and texture.
Stayed 7 nights in May 2024