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Occidental Cozumel - All Inclusive

4.0 star property
Travelers enjoy daytime tranquility and vibrant nightlife at this beachfront resort, where relaxation awaits between meals at seven diverse restaurants.

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Photo gallery for Occidental Cozumel - All Inclusive

7 restaurants; breakfast, lunch, and dinner served - Occidental Cozumel - All Inclusive (Cozumel)
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Private beach, sun loungers, beach towels, beach massages - Occidental Cozumel - All Inclusive (Cozumel)
Aerial view - Occidental Cozumel - All Inclusive (Cozumel)
Reception - Occidental Cozumel - All Inclusive (Cozumel)
Occidental Cozumel - All Inclusive sits right on the waterfront, offering an upscale retreat with its own private beach. Guests start their day with a full breakfast, then choose between aromatherapy treatments at the spa or lounging at one of three outdoor pools.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Royal Level Luxury

Royal Level Luxury | Free minibar, in-room safe, desk, blackout drapes

Royal Level Luxury

8.4 out of 10
Very good
(29 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(139 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(35 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Deluxe)

A hotel room with two beds, a coffee machine, a lamp, and a view of greenery through the glass door.

Deluxe Room (Deluxe)

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room (Concierge)

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a balcony with chairs.

Deluxe Room (Concierge)

  • Sleeps 4
  • Free WiFi

View all photos for Royal Level Luxury

A hotel room with two beds, a TV, a desk with a lamp, and a balcony with chairs.

Royal Level Luxury

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at San Francisco Beach and Paradise Beach, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Consider Chankanaab National Park and Arrecifes de Cozumel National Park. Discover the area's water adventures with scuba diving, snorkeling, and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Cozumel travel guide
Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • Arrecifes de Cozumel National Park
    Arrecifes de Cozumel National Park
    9 min walk - 0.5 miles
  • Swing on the tropical beach
    San Francisco Beach
    17 min walk - 0.9 miles
  • Paradise Beach
    Paradise Beach
    3 min drive - 1.4 miles
  • Nachi Cocom Beach Club & Water Sport Center
    19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club
    3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    26 min drive

Restaurants

  • Beach Club
    9 min walk
  • Market Café
    5 min drive
  • Lobby Bar
    9 min walk
  • Lobby Bar
    6 min walk
  • Topaz Restaurant
    9 min walk

Similar properties

Exterior
Allegro Cozumel All Inclusive
Cozumel
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very Good, 1,139 reviews
Allegro Cozumel All Inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Mosquito nets
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Frequently asked questions

Does Occidental Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Occidental Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Occidental Cozumel - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Occidental Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Mr. Sancho's Beach Club is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Occidental Cozumel - All Inclusive Reviews

7.8

Good

8.8

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 84 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and the food was good
Stayed 6 nights in May 2026
Verified

8/10 Good

Osbaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun activities, clean resort and great weather.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the Royal level. The food was fine for an all inclusive resort. We are divers, so we dont expect much.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless upon arrival, and the housekeeping team refreshed our towels daily. Every staff member we interacted with was welcoming, especially the waiters from Coral restaurant Joni Miguel, Miguel jefe de bares, Sergio, Luis. who provided us an excellent service, super friendly and responsive. The buffet overall has an amazing delicious options and hot dishes like made-to-order eggs. It gets busy around 9 AM, so go early to beat the crowd. The colonial style is beautiful throughout the resort with beautiful scenery, vegetation and views. We thoroughly enjoyed very much our stay and planning to come back in the near future.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say the food was average. Michael and Maria on the front desk were so helpful and kind. The maid for our room was excellent. Overall the Hotel is so pretty and staff kind and courteous. Entertainment every evening. Easy to hire rental car from Hotel. Recommended.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed breakfast and the staff Julio or I’m sorry it might’ve been Juan was amazing. Quickly recognized me no exactly my preferences he would immediately bring me coffee and a champagne cocktail every morning right on time. He was very attentive and kind to me. This is also true of others that were present at breakfast. I actually look forward to going to breakfast just to be in the company of people who honestly cared about my vacation my time and my wants. Needless to say it was five star by all measurable means.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Setup was perfect. If you're a beer drinker, just know it's only Heineken and DosXXs. They do provide Tecate light for the rooms, but Dos seems to be the beer of choice there. My family of four had a great time, not many activities for the littles, but luckily they love the ocean and the beach, so we were good. One of the of the only properties on this side that actually has their own private beach. Cozumel is separated by private beach clubs, and we were lucky to find a resort that has an actual beach with native sand..
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brindley (Ben)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Michelle Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Occidental. The staff provided excellent service and everything we needed was available. Our room was clean, comfortable, and always kept well stocked. The grounds and beautiful gardens were impeccably maintained. There wasn’t much to do at night which is a shame since it’s expensive to cab in to the market area. The food menu at the evening buffet could use some tweaking but we found fresh options to sustain us at every meal. The a la cart options were great.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, as far as dive resort could be better. Not a lot of space in rooms if you are traveling with gear. Staff was pleasnt and helpful, rooms are clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room awesome clean attentive. Staff was excellent
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Gabriela

Not much options on food
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christopher Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing. Great food and a great location. Well done!
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, property conditions & facilities
Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Stayed 7 nights in Nov 2025
Verified

2/10 Terrible

Susan

Liked: Cleanliness
Disliked: Staff & service, amenities
The air conditioning didn’t run cool enough. The refrigerators were not cool at all. The maids were good and very clean though a bit slow to clean the rooms. The food in the buffet was down right awful. The restaurant s food was very good but we could only book 3 days at a time, then had 2 go to the buffet 2 days. Awful. The seafood buffet for lunch was very good. The spa was super. We go to Cozumel to dive and the dive shop was awful. The guides had a special way of diving so no flexibility. We did not enjoy it at all . We have been diving at Cozumel for 13 years, a couple times of year. We have never had an experience like this.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully located in a jungle with winding paths through lush gardens. The buildings are very cool old Spanish style. Rooms were very clean and large. The buffet food is fine, plenty of choices and the fresh fruit is great. The ala carte restaurants were good but have quite a limited menu. They make it a special dining experience. It’s a small very friendly resort.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Love.. Love.. Love Occidental Cozumel.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property. Staff were lovely, food was great and the pools, beach and entertainment were great. Would come back and would recommend
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The staff there is amazing all of them
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alexandru

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean and staff is nice and efficient.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful and well kept! The staff was amazingly friendly and hard working! Pools were really nice. Beach was small, but still beautiful with great snorkeling right in the swimming area! Rooms were clean. Buffet food was just okay, but there was always something you could find to eat. Breakfast was great everyday and all three restaurants were really good with great service! Drinks were good, but watered down. There is no way you’re getting tipsy here. Night shows were really enjoyable and the staff really got into the performances. Overall our family had a great vacation at the Occidental!
Stayed 7 nights in Mar 2026