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Occidental Cozumel - All Inclusive

4.0 star property
Travelers enjoy daytime tranquility and vibrant nightlife at this beachfront resort, where relaxation awaits between meals at seven diverse restaurants.

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7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Occidental Cozumel - All Inclusive (Cozumel)
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7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Occidental Cozumel - All Inclusive (Cozumel)
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Aerial view - Occidental Cozumel - All Inclusive (Cozumel)
Occidental Cozumel - All Inclusive sits right on the waterfront, offering an upscale retreat with its own private beach. Guests start their day with a full breakfast, then choose between aromatherapy treatments at the spa or lounging at one of three outdoor pools.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • All inclusive

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Royal Level Luxury

Royal Level Luxury | Free minibar, in-room safe, desk, blackout drapes

Royal Level Luxury

8.4 out of 10
Very good
(29 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(132 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Concierge)

8.8 out of 10
Excellent
(34 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. Mr. Sancho's Beach Club is a popular attraction and the area's natural beauty can be seen at San Francisco Beach and Paradise Beach. Traveling with kids? Consider Arrecifes de Cozumel National Park and Nachi Cocom Beach Club & Water Sport Center. Discover the area's water adventures with scuba diving, snorkeling, and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Cozumel travel guide
Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • Arrecifes de Cozumel National Park
    Arrecifes de Cozumel National Park
    9 min walk - 0.5 miles
  • Swing on the tropical beach
    San Francisco Beach
    17 min walk - 0.9 miles
  • Paradise Beach
    Paradise Beach
    3 min drive - 1.4 miles
  • Nachi Cocom Beach Club & Water Sport Center
    19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club
    3 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    26 min drive

Restaurants

  • Beach Club
    9 min walk
  • Market Café
    5 min drive
  • Topaz Restaurant
    9 min walk
  • El Patio Lobby Bar
    13 min walk
  • Coral
    6 min walk

About this property

Occidental Cozumel - All Inclusive

Upscale all-inclusive property near San Francisco Beach
Take advantage of free full breakfast, a nightclub, and a beach bar at Occidental Cozumel - All Inclusive. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a Swedish massage, and a body wrap at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Enjoy the gym, as well as activities like kayaking and boat tours. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, a vegetable garden, and ATM/banking services
  • A 24-hour front desk, concierge services, and motorized watercraft on site
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 247 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Occidental Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Occidental Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Occidental Cozumel - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Occidental Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Paradise Beach and Nachi Cocom Beach Club & Water Sport Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Occidental Cozumel - All Inclusive Reviews

7.6

Good

8.8

Cleanliness

7.8

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 382 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

Reviews

Verified

10/10 Excellent

shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Found the amenities of the Royal club upgrade was worth the extra cost. Great resort for swimming and relaxing
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Very nice clean pool, clean pathways beautiful views.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal level manager, Itzel, went out of her way to make our stay comfortable and enjoyable. While the food at the resort is not 5-star (compared to other resorts we've been to), there was always something we enjoyed eating.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Brindley (Ben)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the staff was excellent.
Stayed 14 nights in Jan 2026
Verified

8/10 Good

Michelle Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, clean, the beach was gorgeous!!!!!!!!! The staff was amazing! I would definitely come here again. It’s not a “party” resort, more of a relaxing chill place to be. The food was good, dessert could use some work…
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Occidental. The staff provided excellent service and everything we needed was available. Our room was clean, comfortable, and always kept well stocked. The grounds and beautiful gardens were impeccably maintained. There wasn’t much to do at night which is a shame since it’s expensive to cab in to the market area. The food menu at the evening buffet could use some tweaking but we found fresh options to sustain us at every meal. The a la cart options were great.
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

Gabriela

Not much options on food
Stayed 3 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice, as far as dive resort could be better. Not a lot of space in rooms if you are traveling with gear. Staff was pleasnt and helpful, rooms are clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Room awesome clean attentive. Staff was excellent
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, property conditions & facilities
Resort was clean staff was very friendly. wish the pool stayed opened later but aside from that we had an amazing trip. we will be back.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Christopher Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing. Great food and a great location. Well done!
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully located in a jungle with winding paths through lush gardens. The buildings are very cool old Spanish style. Rooms were very clean and large. The buffet food is fine, plenty of choices and the fresh fruit is great. The ala carte restaurants were good but have quite a limited menu. They make it a special dining experience. It’s a small very friendly resort.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Love.. Love.. Love Occidental Cozumel.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful and well kept! The staff was amazingly friendly and hard working! Pools were really nice. Beach was small, but still beautiful with great snorkeling right in the swimming area! Rooms were clean. Buffet food was just okay, but there was always something you could find to eat. Breakfast was great everyday and all three restaurants were really good with great service! Drinks were good, but watered down. There is no way you’re getting tipsy here. Night shows were really enjoyable and the staff really got into the performances. Overall our family had a great vacation at the Occidental!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, beautiful grounds, huge rooms. I’m sure before the beach started eroding it truly was perfect. Still plenty of space on the beach an a gorgeous property. I mentioned in the FB group that our first room was very strong musty smelling. Many replies noted that second floor rooms don’t have this issue. All chairs are claimed by guests leaving their towels and belongings by 7am. We loved the Mexican and seafood specialty restaurants.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Rafael

Liked: Staff & service, property conditions & facilities
The location itself was stunning. The grounds are maintained well and the beach was very clean. The food served at both the buffets were surprisingly good (except for the deserts). The cocktails were not made well. Our air conditioner in our room only worked on low and wouldn’t get the room colder than 25 Celsius which is better than nothing considering the heat. The nightclub room wasn’t open every night and the air conditioning in there was working well either. The bar in the nightclub was not operating at the time of our visit. The spa wasn’t fully staffed so we were never able to make an appointment.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property. Staff were lovely, food was great and the pools, beach and entertainment were great. Would come back and would recommend
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The staff there is amazing all of them
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alexandru

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean and staff is nice and efficient.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

ka

Liked: Cleanliness, staff & service, amenities
Clean room, great staff, good food. Not too loud.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Antonio Guilherme

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service. Diving from the resort was easy. Room was clean and well maintained. Food was good.
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Jenifer

Liked: Cleanliness
Nice friendly staff
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been here before. Royal level. It’s worth the minimal extra. In my opinion. They took great care of us and a special Meal on our last night. As for buffet, if you can’t find something to eat in my opinion you are very picky. The only thing I found different in this trip in March compared to Last year in November was the chairs by pool Being “saved” before 7 7-30 am Only a couple people Actually were there sitting and enjoying the morning. I go to Get seats and hang Out. My wife comes And I go for A walk. We stay all day. Nothing new really just people that are…..
Crocodile tracks
Sauna view
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Patricia

Staff was great, food could be better.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Excellent service from employees, food was not the greatest. Amazing beach and water. Very beautiful resort and grounds. Definitely will stay again!
Pool side
Beach area
Stayed 3 nights in Oct 2025