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Occidental Cozumel - All Inclusive

4.0 star property
Travelers enjoy daytime tranquility and vibrant nightlife at this beachfront resort, where relaxation awaits between meals at seven diverse restaurants.

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Photo gallery for Occidental Cozumel - All Inclusive

7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Occidental Cozumel - All Inclusive (Cozumel)
Aerial view - Occidental Cozumel - All Inclusive (Cozumel)
Aerial view - Occidental Cozumel - All Inclusive (Cozumel)
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Occidental Cozumel - All Inclusive (Cozumel)
Reception - Occidental Cozumel - All Inclusive (Cozumel)
Occidental Cozumel - All Inclusive sits right on the waterfront, offering an upscale retreat with its own private beach. Guests start their day with a full breakfast, then choose between aromatherapy treatments at the spa or lounging at one of three outdoor pools.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Royal Level Luxury

Royal Level Luxury | Free minibar, in-room safe, desk, blackout drapes

Royal Level Luxury

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(125 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Concierge)

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. Mr. Sancho's Beach Club is a popular attraction and the area's natural beauty can be seen at San Francisco Beach and Paradise Beach. Traveling with kids? Consider Arrecifes de Cozumel National Park and Nachi Cocom Beach Club & Water Sport Center. Discover the area's water adventures with scuba diving, snorkeling, and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Cozumel travel guide
Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • #cozumel #elcielo #nature Fantastic place to snorkel. Warm and clean water. We were 8 people from the same family and we rented a boat (Tintorero II). The crew consisted of Captain Miguel and the diving guide Jorge. Great people. On the way, drinks and snacks were served. Lugar fantástico para mergulhar de snorkel. Água morna e límpa. Éramos 8 pessoas de uma mesma família e alugamos uma lancha (Tintorero II). A tripulação era composta pelo Capitão Miguel e pelo guia de mergulho Jorge. Excelentes companhias. Durante o trajeto serviram bebidas e salgadinhos.
    Arrecifes de Cozumel National Park
    8 min walk - 0.5 miles
  • Swing on the tropical beach
    San Francisco Beach
    17 min walk - 0.9 miles
  • Cozumel, Mexico!
    Paradise Beach
    2 min drive - 1.8 miles
  • Nachi Cocom Beach Club & Water Sport Center
    18 min walk - 1.0 mile
  • Mr. Sancho's Beach Club
    2 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    26 min drive

Restaurants

  • El Patio Lobby Bar
    13 min walk
  • Beach Club
    9 min walk
  • Los Olivos
    5 min walk
  • Market Café
    5 min drive
  • Restaurante buffet "Cozumel
    13 min walk

About this property

Occidental Cozumel - All Inclusive

Upscale all-inclusive property near San Francisco Beach
Take advantage of free full breakfast, a nightclub, and a beach bar at Occidental Cozumel - All Inclusive. With a private beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a manicure/pedicure, and a sports massage at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Enjoy the gym, as well as activities like boat tours and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, a banquet hall, and luggage storage
  • Motorized watercraft on site, ATM/banking services, and beach towels
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 247 rooms offer comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities

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  • Pool
  • Hot tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Beach Club
  • Coral
  • La Posada
  • Los Olivos
  • México Lindo

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Occidental Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Occidental Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Occidental Cozumel - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Occidental Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Paradise Beach and Nachi Cocom Beach Club & Water Sport Center are also within 1 mi (2 km).

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Reviews

Occidental Cozumel - All Inclusive Reviews

7.6

Good

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 370 out of 1005 reviews
Rating 8 - Good. 280 out of 1005 reviews
Rating 6 - Okay. 182 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 91 out of 1005 reviews

Reviews

10/10 Excellent

Christopher Dean

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was amazing. Great food and a great location. Well done!
Stayed 14 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this property. Staff were lovely, food was great and the pools, beach and entertainment were great. Would come back and would recommend
Stayed 7 nights in Dec 2025

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The staff there is amazing all of them
Stayed 5 nights in Dec 2025

10/10 Excellent

Antonio Guilherme

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service. Diving from the resort was easy. Room was clean and well maintained. Food was good.
Stayed 14 nights in Dec 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Rooms varied from building to building. We stayed in number 19 on the second floor and found things to be brighter with good views and breezes compared to my family who were on the first floor of #10. It’s a smaller resort and loved the feel of being surrounded by nature. Staff were friendly and responsive. Loved that there wasn’t a prominent tip culture. It was a nice, relaxed atmosphere. Loved being able to snorkel from the beach and take out the kayaks. Limited sights to see outside or around the resort unless you’re looking to go diving or snorkelling.
Stayed 7 nights in Jan 2026

8/10 Good

Jenifer

Liked: Cleanliness
Nice friendly staff
Stayed 8 nights in Nov 2025

8/10 Good

Patricia

Staff was great, food could be better.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you was at your room everything was peaceful and quiet. You could relax on the patio and see animals wonder by. If it wasn’t for the omelette bar I wouldn’t have like the breakfast as much as I did!
Stayed 4 nights in Nov 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
Excellent service from employees, food was not the greatest. Amazing beach and water. Very beautiful resort and grounds. Definitely will stay again!
Pool side
Beach area
Stayed 3 nights in Oct 2025

8/10 Good

Thomas Albert

Liked: Cleanliness, property conditions & facilities
The room was good. service was good also.
Stayed 10 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Food and service were subpar. (We are not picky eaters). At the buffet restaurants ( lunch and dinner). Multiple food would dishes would run out and not be restocked for over half hour. May not get water till done with meal. The lodging was excellent and the beach area nice. Would go again because of the quietness and beach area.
Stayed 7 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, love the location! The food was good, and the snorkeling on the beach at the resort was excellent this time, I'm sure it is dependant on weather conditions and events. Close to other snorkeling locations, and lots of excursions available. We still love the beach, they have done a great job trying to keep up with the beach erosion (which is not their fault!!).
Stayed 7 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peaceful and quiet
Stayed 3 nights in Oct 2025

10/10 Excellent

Yssabelle Musni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, and food was great. The location would be good except getting around is a little hard especially when you want to explore the town, you'll need to taxi back and forth.
Beach is kind of small and they only have two pools
Stayed 6 nights in Sep 2025

8/10 Good

Terese

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and great rooms. Buffet for all meals was average at best. Front desk staff didn't match the high quality of the property and rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If available I suggest the the royal level. The staff at the Resturant are so accommodating. Made every meal special. Concierges were wonderful also. I booked another trip to this resort while at the resort. We have been several of the others and this is now our favorite.
Stayed 8 nights in Sep 2025

10/10 Excellent

Ma Cianel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are really nice and very friendly. Everyone does their best to accommodate us. Especially ernesto he gave us the best deals! Food is really good lots of flavours and options
Stayed 7 nights in Sep 2025

10/10 Excellent

Houa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was adorable! Food was great
Stayed 4 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, amenities
We have been going to this resort since it’s opening We love the relaxed vibe, the cleanliness and the great staff. The meals at the Carreta (Royal Club) restaurant were excellent as is the staff there. Filet and Salmon ❤️ We ate at the buffet for lunch. We always arrived at opening It was adequate and a bit lower in selection than in past years. I miss the grilled fish as only fish offered was in sauce. The fresh chips didn’t come out until much later after we had left the restaurant.Chips, piqua de gallo, and guacamole with fresh grilled fish has always been my go to. There did seem to be seafood each day, but that’s a no go for me. Jovanni did a great job at the pool, and the gals were always around to bring drinks! Victor, at the adult pool makes THE BEST MARGARITAS ON THE ROCKS! We hope to return next year
Stayed 7 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
The staff here are what make this place great. It’s very clean and well kept as well. Location is perfect.
Stayed 7 nights in Jul 2025

8/10 Good

Cesar Octavio

Liked: Cleanliness
Staff is friendly and helpful!
Stayed 9 nights in Jun 2025

6/10 Okay

Jodie

Disliked: Amenities
Not enough rooms with king size beds most of them have full size beds. The food was okay not much flavor and the buffet was pretty much always out of food. They need more choices and maybe a snack bar, The staff was pretty amazing the resort was beautiful in the jungle. The pools needed to be cleaned more often. We often had to ask them to come clean all the stuff out of the pools. Bars should be open earlier.
Stayed 8 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean rooms. Enjoyable stay.
Stayed 7 nights in Mar 2025

2/10 Terrible

Carrie

Disliked: Property conditions & facilities
Staff communicationed with me via their phone on google translate, food was terrible, raw burgers etc. check in was a disaster it took us over an hour waiting in line.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
The grounds are beautiful and the staff is so friendly. The Royal Level is so worth it.
Stayed 4 nights in May 2025