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Cozumel Hotel & Resort - All Inclusive

3.5 star property
Beachfront paradise near Chankanaab National Park offers relaxation with massages by the shore or thrilling scuba adventures, plus dining at two on-site restaurants

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Photo gallery for Cozumel Hotel & Resort - All Inclusive

On the beach, sun loungers, beach umbrellas, beach towels - Cozumel Hotel & Resort - All Inclusive (Cozumel)
Lobby - Cozumel Hotel & Resort - All Inclusive (Cozumel)
Exterior - Cozumel Hotel & Resort - All Inclusive (Cozumel)
On the beach, sun loungers, beach umbrellas, beach towels - Cozumel Hotel & Resort - All Inclusive (Cozumel)
Deep-tissue massages, beach massages - Cozumel Hotel & Resort - All Inclusive (Cozumel)
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers a tropical beachfront escape near Chankanaab National Park. Relax on sun loungers, enjoy deep-tissue massages at the spa, or cool off in the outdoor and children's pools. 24/7 front desk.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

7.8 out of 10
Good
(242 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room (With Jacuzzi)

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a painting, and a window with curtains.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Colonos Cuzamil, a neighborhood in Cozumel, Cozumel Hotel & Resort - All Inclusive is in a shopping district and on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are popular area attractions. Cozumel Museum and Paradise Beach are two other places to visit that come recommended. Visit our Cozumel travel guide
Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris
    5 min walk - 0.3 miles
  • Stingray Beach
    11 min walk - 0.6 miles
  • Plaza Punta Langosta
    16 min walk - 0.9 miles
  • San Miguel Church
    3 min drive - 1.4 miles
  • Cozumel Museum
    4 min drive - 1.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    10 min drive

Restaurants

  • Monkey Bar
    1 min walk
  • Chilangos
    11 min walk
  • Restaurant Los Girasoles
    1 min walk
  • El Xec
    9 min walk
  • Palapas Bar
    6 min walk

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Allegro Cozumel All Inclusive
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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.0 out of 10, Very Good, 1,109 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Evening entertainment
  • Games
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1600 per accommodation (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 1600 per accommodation (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Cozumel Hotel & Resort - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cozumel Hotel & Resort - All Inclusive pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1600 per accommodation, per week. A cleaning fee of MXN 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Cozumel Hotel & Resort - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Cozumel Hotel & Resort - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, and more.

Where is Cozumel Hotel & Resort - All Inclusive located?

Located in Colonos Cuzamil, this beachfront hotel is in the city center, 1.6 mi (2.6 km) from Cozumel Museum, and within 6 mi (10 km) of Chankanaab National Park and Chankanaab Beach Adventure Park. Paradise Beach and Playa Mia Grand Beach and Water Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cozumel Hotel & Resort - All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

7.6

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 606 out of 1401 reviews
Rating 8 - Good. 399 out of 1401 reviews
Rating 6 - Okay. 221 out of 1401 reviews
Rating 4 - Poor. 98 out of 1401 reviews
Rating 2 - Terrible. 77 out of 1401 reviews

Reviews

Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed thew beach area for snorkeling and relaxing1
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Meagan Marie

Liked: Cleanliness
Staff was excellent!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Qui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place was awesome. Great customer service as well.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Karlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely beach spot with rather good snorkeling so close to the hotel! Food and drinks were good. Staff always friendly and helpful when booking activities. Easy checkin & checkout!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at Cozumel Hotel & Resort. We enjoyed the cleanliness, atmosphere, friendly people, and the food! We would come back again!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Eleanor Ferrell

Always found comfortable seating at the pool
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most incredible time. Peaceful, clean and so beautiful. Staff was amazing. Can’t wait to come back!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Seyedsadegh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Outdoor pool was good
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and easy access to snorkel
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were are friendly and helpful. The resort was on the quieter side compared to other places in Mexico that we’ve stayed but we enjoyed that as it was more relaxing. Downfall would be the breakfast and lunch buffets, pretty much the same items every day. The restaurant for dinner reservation had good service and food.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Luis Alberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is the best part about this hotel. Is walking distance from downtown. The big pool is also great. Not the bad part staff is not that friendly and the food was terrible.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept. Plenty of chairs by the pool and ocean. Staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Troy Allen

Liked: Cleanliness, staff & service
The entrance and reception area was nice, the pool was big, talented entertainment, and the food was good. The beach front and accessibility to the ocean for snorkeling was really nice, beautiful views. This is an older resort and the rooms really show it, but the price reflected that. Liked being able to walk to town, great snorkeling and
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Staff was friendly, everything was clean, and the location worked well for us. Our room was larger than expected. The food was good for an AI. The snorkeling pool had a great variety of fish to see while we were there.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Trent Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. We really feel safe and well taken care of. Great snorkeling. Clean rooms
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Roger

Liked: Cleanliness
Extremely friendly staff
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent.
Stayed 8 nights in Mar 2026
Verified

8/10 Good

Ashley Marie

Liked: Cleanliness, amenities, property conditions & facilities
Staff at bar and breakfast / lunch & dinner were kind.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the area this is located is great. easy walk to town. activities at the pool all afternoon. Volleyball is fun.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, friendly. Beds are a bit hard.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities
The staff is excellent! Great meal choices.
Stayed 14 nights in Feb 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are a little dated but clean . Staff was great and food fantastic. People in room next to us were loud and rude but thats not resorts fault .
Stayed 5 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was enjoyable and refreshing. There was good snorkeling on the beach.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so courteous and welcoming, love staying at this hotel!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Pool is huge and there are lots of lounge chairs around it. Wifi only available in the lobby or restaurant across the street. Lots of kids and kid activities.
Stayed 7 nights in Apr 2026