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The Explorean Cozumel - All Inclusive

4.0 star property
Adventure seekers and serenity hunters find their perfect balance near Cha'an Ka'an Observatory, where aromatherapy treatments and poolside relaxation await

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Exterior - The Explorean Cozumel - All Inclusive (Cozumel)
Lobby - The Explorean Cozumel - All Inclusive (Cozumel)
Exterior - The Explorean Cozumel - All Inclusive (Cozumel)
Ecotours - The Explorean Cozumel - All Inclusive (Cozumel)
Lobby - The Explorean Cozumel - All Inclusive (Cozumel)
Escape to The Explorean Cozumel - All Inclusive, an upscale haven near Chankanaab National Park. Enjoy a marina view from the poolside bar or unwind with aromatherapy at Spa Na' Ha'. Active travelers will love fitness classes and ecotours; for relaxation, take in the sunset on the garden terrace or browse Lool Kan's regional cuisine options.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Room, 1 King Bed, Non Smoking (Casita Stand Alone) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Double Beds, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

View from room

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Casita)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cozumel, The Explorean Cozumel - All Inclusive is in a national park and near a private beach. Cha'an Ka'an Observatory of Cozumel is a popular attraction and the area's natural beauty can be seen at Chankanaab National Park and Arrecifes de Cozumel National Park. Punta Sur Ecological Park is another place to visit that comes recommended. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. Visit our Cozumel travel guide
Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Arrecifes de Cozumel National Park
    Arrecifes de Cozumel National Park
    1 min walk - 0.1 miles
  • Chankanaab Beach Adventure Park
    Chankanaab Beach Adventure Park
    3 min drive - 1.1 miles
  • Chankanaab National Park
    Chankanaab National Park
    3 min drive - 1.1 miles
  • Uvas Beach
    11 min walk - 0.6 miles
  • Cozumel Butterfly & Botanical Gardens
    14 min walk - 0.8 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    22 min drive

Restaurants

  • Margaritaville
    7 min drive
  • Three Amigos Cozumel
    7 min drive
  • Al Chile
    6 min drive
  • Blue Iguana Cantina
    7 min drive
  • Hard Rock Cafe Cozumel
    7 min drive

About this property

The Explorean Cozumel - All Inclusive

Upscale all-inclusive property near Arrecifes de Cozumel National Park
Located close to Chankanaab National Park and Cha'an Ka'an Observatory of Cozumel, The Explorean Cozumel - All Inclusive provides free cooked-to-order breakfast, 2 beach bars, and a poolside bar. This property is a great place to bask in the sun with a nearby private beach, free beach cabanas, and sun loungers. Treat yourself to a sports massage, a body treatment, or a manicure/pedicure at Na' Ha', the onsite spa. The on-site Regional cuisine restaurant, Lool Kan, offers breakfast, lunch, dinner, light fare, and al fresco dining. Enjoy onsite activities like hiking/biking and ecotours. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a terrace and a garden.
Additional perks include:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Free bicycle rentals, a cruise ship terminal shuttle, and an electric car charging station
  • Wedding services, multilingual staff, and a nature reserve
  • Guest reviews say great things about the helpful staff
Room features
All 56 rooms boast comforts such as premium bedding and furnished balconies, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Wardrobes/closets, LED light bulbs, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Snorkeling excursions

Land activities

Bicycling

Lessons/classes/games

Bartending
Yoga

Entertainment

Onsite entertainment and activities

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lool Kan

Things to do

  • Books
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.71 per accommodation, per night
  • Sanitation services: USD 04.09 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does The Explorean Cozumel - All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is The Explorean Cozumel - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 77 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Explorean Cozumel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Explorean Cozumel - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at The Explorean Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is The Explorean Cozumel - All Inclusive located?

Offering direct access to the beach, this Cozumel property is in a national park and within 1 mi (2 km) of Arrecifes de Cozumel National Park and Chankanaab National Park. Cha'an Ka'an Observatory of Cozumel and Punta Sur Ecological Park are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Explorean Cozumel - All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 448 out of 701 reviews
Rating 8 - Good. 156 out of 701 reviews
Rating 6 - Okay. 55 out of 701 reviews
Rating 4 - Poor. 29 out of 701 reviews
Rating 2 - Terrible. 13 out of 701 reviews

Reviews

Verified

10/10 Excellent

Adam Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at the Explorean. The staff were all so attentive and nice. Beautiful and clean resort.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
We loved this place and will return, spacious private rooms and incredible staff.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Suzanne Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property. The staff was amazing and the food was excellent
Path to our casita
View from casita balcony
They brought this every morning
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness
Really enjoyed the explorean..nice and quiet. The servers remembered us from last year. Fun to try different foods. Weather was great in april.
View every evening
Got to see this on one of the expeditions
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Debra Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Great staff! Great food! Great excursions that add included. We will be going back!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort experience! All staff were exceptionally nice, the excursions were amazing and it was evident they all wanted you to feel safe and have a great time. All the food was amazing at all the restaurants and the snorkeling was fabulous right in front of the hotel. A lovely quiet vibe!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Joshua E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, staff was amazing, house keeping was great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was incredible. The staff hospitality is unparalleled to any resort we've ever visited. Excursions are included daily, which is an amazing way to experience all the exciting things the island has to offer. From driving around the entire island in a buggy with strangers who are now friends, to snorkeling El Cielo and seeing all the marine life. We loved our servers and all dining options, and the resort offers a day bed and seating option directly over the water where you can jump in an snorkel immediately. We can't wait to come back
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, beautiful nature, nice layout
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Explorean was very relaxing loved the restaurant and bar area with option to use Fiesta Americana pools and restaurants. The staff at The Explorean & Fiesta Americana were all amazing. I would recommend staying here it was a wonderful experience. The included excursions were great. We went on 3. The excursion team Nestor and Daniel were fantastic. They made our day. Rooms were very clean housekeeping did a great job. The grounds were very pretty. We would return for another stay.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful and quiet No microwave no TV. Back to nature and yet access to the Americana if you want more excitement. The excursions were great Personnel very friendly and anxious to please any request
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kimberly Arlene

Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying at the Explorean Cozumel. We loved the entire resort. This time around we were excited that the pool had been redone. But the staff are amazing, Luis, Edwin, Gabriel to name a few. The truly made our stay wonderful. room are perfect and the serene atmosphere of the resort is perfect. Can't wait to go back again.
Stayed 12 nights in Jan 2026
Verified

8/10 Good

DeLaun

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and beds were so very comfy. The staff was awesome. Daniel being someone who took very good care of us. Was disappointed in the food. There was never an amazing meal between the two resorts. Had to walk down the road for decent food.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive throughout our stay we enjoyed the natural landscape and the daily exploration offered such as nature preserve at the national park, scuba diving, buggy ride to the Atlantic side of the island. All were fun and well organized. The all inclusive made our stay easy and carefree
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Christina Marie

Liked: Cleanliness, amenities, property conditions & facilities
Best thing about the resort is the staff. They are friendly and courteous. Loved having the excursions included. Room was clean, comfortable and well maintained. Food experience was excellent. It is nice to have access to the adjacent resort as most restaurants are on that side, you access the beach by the other property, and the pool is bigger there. It would be nice if Explorean was adults-only. Still an enjoyable vacation overall.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ashley H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and it did not disappoint. The biggest perk for us is the snorkeling right out front of the Resort. The staff is always so friendly and the food is delicious.
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The food was great. The excursions were alot of fun. Our guides were amazing. Jassiel was awesome. He made each trip so much fun and explained so much about the island. Nestor was very good as well sadly he was only on a couple of our trips. Overall I cant wait to go back.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this beautiful resort. We loved the atmosphere of the resort, it was so pretty, peaceful and quiet. The service and food was wonderful. The "sales" guy (timeshare) was a little annoying but when he realized we weren't interested he left us alone. That was the only downside was checking in and forced to talk to the "sales' guy right away.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Joanna

Liked: Cleanliness, amenities
Staff was amazing! Food was amazing! Stunning views! But, the place is dangerous. Too many steps and different levels and booby traps. I don't drink and I got injured multiple times. Unsteady rails. My daughter grabbed a rail and fell into the jungle. We told the Management about our injuries and they said, I'm sorry and made no effort to fix any of the problems.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks are really good. Everyone is friendly. The excursions were the best part of the stay. Only problem was we didn't have hot/warm water in our room for 4 days. We had mentioned it several times, however it took finding a manager and physically bringing him to the room to prove how cold the water was. They finally fixed it. Nothing was offered for the inconvenience so that was a little disappointing.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

FRANCES MARY

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the Explorian was wonderful! Rooms clean and A/C cold. Excursions fun. But the staff is really what makes it special. Our hostess Maria at the Asian restaurant made us feel special. Gabriel at the buffet always gave us great service.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Arlyn H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay and relax. Great staff throughout the entire resort!
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jungle & Ocean!

Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the nicest of any resort we have stayed at.
Stayed 6 nights in Apr 2025