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Hotel Plaza Cozumel

3.0 star property
Beach umbrellas provide shade while the outdoor pool offers refreshment at this welcoming hotel with convenient access to Punta Langosta Pier

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Photo gallery for Hotel Plaza Cozumel

Sundeck - Hotel Plaza Cozumel (Cozumel)
Reception - Hotel Plaza Cozumel (Cozumel)
Free daily full breakfast - Hotel Plaza Cozumel (Cozumel)
Front of property - Hotel Plaza Cozumel (Cozumel)
Exterior - Hotel Plaza Cozumel (Cozumel)
Hotel Plaza Cozumel in Colonia Centro offers a lively base for exploring. Enjoy a full breakfast each morning, then head to the rooftop terrace to soak up sunshine or swim in the pool. Punta Langosta Pier is nearby, and car rentals are available on-site for adventures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near the beach, Hotel Plaza Cozumel is in Colonia Centro neighborhood and is connected to a shopping center. Playa del Carmen Maritime Terminal and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Beach and Paradise Beach. Mr. Sancho's Beach Club and Xcaret Eco Theme Park are not to be missed. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Guests love the hotel's central location. Visit our Cozumel travel guide
Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

What's nearby

  • Central Plaza
    Central Plaza
    2 min walk - 0.1 miles
  • San Miguel Church
    3 min walk - 0.2 miles
  • Cozumel Museum
    3 min walk - 0.2 miles
  • Museo de la Isla de Cozumel
    5 min walk - 0.3 miles
  • Plaza Punta Langosta
    11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM)
    6 min drive

Restaurants

  • Palmeras
    2 min walk
  • Aqui + Ahora Café
    1 min walk
  • Fat Tuesday
    2 min walk
  • Woody's
    2 min walk
  • Coz coffee roasting co.
    2 min walk

About this property

Hotel Plaza Cozumel

Hotel located in Colonia Centro
Consider a stay at Hotel Plaza Cozumel and take advantage of free full breakfast, a rooftop terrace, and car rentals on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and luggage storage
  • ATM/banking services, a 24-hour front desk, and concierge services
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 50 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers
  • 32-inch TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Plaza Cozumel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–11:00 PM.

Is Hotel Plaza Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza Cozumel?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Cozumel located?

Located in Colonia Centro, this hotel is steps from Malecon San Miguel, Cozumel Maritime Terminal, and Benito Juarez Park. Central Plaza and Cozumel Fiscal Pier Ferry Terminal are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Plaza Cozumel Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 632 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Arkadiy

Liked: Cleanliness, staff & service, amenities
Very comfortable room, great location, good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key hotel in an excellent location
Stayed 18 nights in Feb 2026
Verified

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to Cozumel on numerous occasions, this time i got married there. Hotel is basic, but spotless, staff are amazing food to die for, absolutely 10 outta 10 thanks to everyone x
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not fancy, but it was clean and had a friendly and helpful staff. The rooftop pool provided a wonderful sunset view. The made-to-order breakfast was perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Have stayed here at least 8 times in past years and just got back from a girls trip there with my daughters. Place is very clean-staff is wonderful and the breakfast is fantastic! Can't say enough good things about this hotel.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good and fresh, good location. We had to leave early due to a death in the family and they were very understanding and we ended up getting a full refund for the days we didnt use.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast daily. Staff all friendly and helpful. Have stayed there every year for past 4 years and will continue to do so. Always felt very safe and it’s very close to lots of fun stuff downtown.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities
Room was very clean, comfortable and TV selection was excellent and easy to use. The location is perfect and the home made breakfast was outstanding.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and staff. Clean room and common areas. Older hotel with good upkeep. Loud music next store but was usually done at 10 pm
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we have stayed at Hotel Plaza Cozumel, and as before, everything was wonderful. Location is easy to walk to most places we wanted to go to. Staff are friendly, helpful and lovely. Simple, included breakfast, makes it easy to eat and get going. Rooftop pool has great views and lots of space.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Very inexpensive, clean, friendly staff and great complimentary breakfast. If you’re flying into the Island and want a great place to stay at value price, this is it.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Derek

Didnt have the breakfast because we slept so good!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 5th year returning to this hotel. Staff are so friendly and looking out for us. Breakfast every morning was great. Pool on roof was the best. New elevator being install as we left. We will be back.
Stayed 14 nights in Apr 2026
Verified

6/10 Okay

Stefano

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ronald Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location.... I WOULD definitely stay there again The breakfast is also very good
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Many great memories made on our trip! Hotel Plaza Cozumel is such a wonderful place to stay! Service is great, clean & comfortable.
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Deborah K

Liked: Cleanliness, staff & service, amenities
The staff are all gracious and accommodating. The location is excellent. The breakfast is wonderful.
Stayed 13 nights in Jan 2026
Verified

10/10 Excellent

Garett

Liked: Cleanliness, staff & service, amenities
Excellent breaky… fruit and bakery goods and omelette and coffee….. rooftop pool was great too… rooms very basic… all and all great value 🏝️😎👍
5th floor rooftop sunset ocean view and cruise ship in distance
Rooftop pool and view
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ellis Bernard Ray

Room was clean, Staff were very courteous, great location. Views from the Roof were beautiful!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and comfy bed. Friendly staff and close to everything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Very friendly staff in all areas. Excellent breakfast each day. Nice location.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The morning breakfast staff was incredible! Very friendly and provided an amazing included breakfast! Front desk staff was helpful as well. Room was clean and included a fridge!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, property conditions & facilities
Staff wonderful as always. Love the location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean! Helpful and friendly staff. Everything is within a walkable distance.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

WENDY

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable for our needs Staff helpful and friendly Rooftop pool and terrace nice Breakfast was very good and generous They have pool towels at front desk but you have to ask for them we found out on our last day
Stayed 2 nights in Feb 2026