Hotel Plaza Cozumel

3.0 star property
Central hotel with free breakfast connected to a shopping center in Cozumel

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Hotel Plaza Cozumel in Colonia Centro offers a lively base for exploring. Enjoy a full breakfast each morning, then head to the rooftop terrace to soak up sunshine or swim in the pool. Punta Langosta Pier is nearby, and car rentals are available on-site for adventures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(83 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
Cable channels
Wardrobe or closet
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.1 miles
  • Central Plaza - 2 min walk - 0.1 miles
  • San Miguel Church - 3 min walk - 0.2 miles
  • Cozumel Museum - 3 min walk - 0.2 miles
  • Punta Langosta Pier - 11 min walk - 0.6 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Woody's - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel near Cozumel Maritime Terminal
Located close to Punta Langosta Pier, Hotel Plaza Cozumel provides free full breakfast, a rooftop terrace, and car rentals on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and an elevator
  • A front-desk safe, beach umbrellas, and multilingual staff
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 50 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers
  • 32-inch TVs with cable channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–11:00 PM.

Is Hotel Plaza Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza Cozumel?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Cozumel located?

Located in Colonia Centro, this hotel is steps from Malecon San Miguel and Cozumel Maritime Terminal. Punta Morena and Benito Juarez Park are just steps away.

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Reviews

Hotel Plaza Cozumel Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

Reviews

4/10 Poor

david

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Stayed 6 nights in Nov 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. Right downtown and close to everything you need.
Stayed 8 nights in Aug 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, it’s basic but spotless clean and the pool is lovely
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed her several times. Staff is great. Rooms are clean. Breakfast is amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

N

Liked: Amenities
Close to everything, great rooftop pool & breakfast
Stayed 3 nights in Apr 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They are working on the hotel and the renovated rooms look great. However no AC except in rooms, lots of mosquitoes, and our room was disappointing. All of the employees were very nice and it was very clean.
Elevator could only fit 3-4 people max
Stayed 4 nights in Aug 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great service, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love staying here
Stayed 3 nights in Aug 2024

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful breakfast with great service.
Stayed 5 nights in Jan 2025

8/10 Good

garrett

Liked: Cleanliness, staff & service
Will stay again
Stayed 4 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that we are right downtown in the center of all that is going on. Very walkable!

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, very clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 5 nights in Feb 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown near the square and waterfront. The bed and pillow were very comfortable. Good water pressure in the shower. The front desk people helped us with all our questions and needs. GREAT free breakfast with fresh fruit and bread and made to order hot food. A bakery is 10 steps next door and we smelled wonderful fresh bread all the time!
Stayed 6 nights in May 2025

10/10 Excellent

Marie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, and very central location that is close to many restaurants, bars, and shopping. Staff was very friendly and helpful.
Stayed 7 nights in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a great price

Cozumel Plaza is a great, clean hotel in a convenient location for an excellent price.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Hotel Plaza Cozumel is like a home away from home! Great rooftop pool with lots of recliners, free breakfast that has a great selection of fruit, bread/buns, and omelets, French toast or Hot cakes. Beds are comfortable and the staff are amazing, Hiberto, Estrela, Mariano are very helpful. Try getting a room not facing the Main Street as they is a bar across the street from the hotel that is open until 5AM fairy frequently.
Stayed 14 nights in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast authentic Mexican. Roof top pool
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here on many trips, it’s s wonderful value, safe and friendly staff. The breakfasts are my favorite part
Stayed 11 nights in Nov 2023

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been a favorite of mine but beware the 3:00 pm check in time is not reliable.
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an alarm in a very close store that would go off ALL night. It was extremely difficult to get any rest. Staff was always friendly as usual!
Stayed 9 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel just watch out for the club few buildings down playing music until 2am
Stayed 4 nights in Dec 2024