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El Cid La Ceiba Beach

3.5 star property
Beach resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for El Cid La Ceiba Beach

Outdoor pool, pool umbrellas
View from room
Lobby
Outdoor pool, pool umbrellas
Sauna, hot tub, body treatments, hydrotherapy, beach massages
El Cid La Ceiba Beach resort is a perfect beach getaway. Dine at two restaurants, book treatments at El Cocay spa, or enjoy oceanfront massages. Known for excellent scuba diving and snorkeling, guests particularly appreciate these opportunities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, Non Smoking, Garden View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Non Smoking, Garden View

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Garden View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Garden View

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Pillow menu
Premium bedding
Separate bedroom
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Ocean View

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Oceanfront (Elite)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Oceanfront (Elite)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Elite)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Elite)

Highlights

Balcony
Air conditioning
TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room with Sea View

1 bedroom, premium bedding, in-room safe, desk

Room with Sea View

  • 26 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite with Sea View

1 bedroom, premium bedding, in-room safe, desk

Suite with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 4

View all photos for Room with Sea View

1 bedroom, premium bedding, in-room safe, desk

Room with Sea View

  • 26 sq m
  • Sea view
  • Sleeps 4

View all photos for Suite with Garden View

1 bedroom, premium bedding, in-room safe, desk

Suite with Garden View

  • 53 sq m
  • Sleeps 4

View all photos for Room with Garden View

1 bedroom, premium bedding, in-room safe, desk

Room with Garden View

  • 26 sq m
  • Sleeps 4

About the neighborhood

Map
Carratera A Chankanaab Km 4 5, Cozumel, QROO, 77600

What's nearby

  • Stingray Beach - 18 min walk - 1.0 mile
  • Punta Langosta Pier - 5 min drive - 2.9 miles
  • Cozumel Maritime Terminal - 6 min drive - 3.5 miles
  • Chankanaab National Park - 6 min drive - 3.6 miles
  • Chankanaab Beach Adventure Park - 7 min drive - 3.3 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 15 min drive

Restaurants

  • ‪Three Amigos Cozumel - ‬10 min walk
  • ‪Margaritaville - ‬5 min walk
  • ‪Half Señor Frog´s - ‬1 min walk
  • ‪Restaurante Caribeño - ‬1 min walk
  • ‪Fat Tuesday's - ‬9 min walk

About this property

El Cid La Ceiba Beach

Family-friendly resort near Punta Langosta Pier
Consider a stay at El Cid La Ceiba Beach and take advantage of a swim-up bar, a poolside bar, and shopping on site. With a beachfront location, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Indulge in hydrotherapy, a body scrub, and a facial at El Cocay, the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Enjoy the gym, as well as activities like volleyball, scuba diving, and snorkeling. Guests can also expect to find a garden, a playground and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
  • An outdoor tennis court, supervised childcare (surcharge), and a banquet hall
  • A front-desk safe, laundry services, and a gift shop
  • Beach umbrellas, 1 meeting room, and ATM/banking services
Room features
All 60 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch TVs with cable channels
  • Balconies, cribs/infant beds, and coffee/tea makers

All inclusive details

All-inclusive room rates at El Cid La Ceiba Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Room service during certain hours

Similar properties

On the beach, white sand, beach umbrellas, beach towels

El Cid La Ceiba Beach All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Restaurant
8.4 out of 10, Very Good, 862 reviews
El Cid La Ceiba Beach All Inclusive

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • La Chopa Loca Restaurant
  • Trattoria Da Salvatore

Things to do

  • Beach volleyball
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ceiba Beach
El Cid Ceiba
El Cid Ceiba Beach
El Cid Ceiba Beach Cozumel
El Cid Ceiba Beach Hotel
El Cid Ceiba Beach Hotel Cozumel
El Cid Cozumel
El Cid La Ceiba Cozumel
El Cid Ceiba Beach Resort Cozumel
El Cid Ceiba Beach Resort
El Cid La Ceiba Beach Resort
El Cid La Ceiba Beach Cozumel
El Cid La Ceiba Beach Resort Cozumel

Frequently asked questions

Does El Cid La Ceiba Beach have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is El Cid La Ceiba Beach pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Cid La Ceiba Beach?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at El Cid La Ceiba Beach?

Check-out is at noon.

Are there all-inclusive benefits at El Cid La Ceiba Beach?

Some rate plans available at this property are all-inclusive.

Where is El Cid La Ceiba Beach located?

Nestled on the beach, this Cozumel resort is within a 5-minute walk of Arrecifes de Cozumel National Park and Cozumel Marine World. Puerta Maya Maritime Terminal and Royal Village Shopping Center are also within 10 minutes.

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El Cid La Ceiba Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1010 reviews
Rating 8 - Good. 310 out of 1010 reviews
Rating 6 - Okay. 168 out of 1010 reviews
Rating 4 - Poor. 81 out of 1010 reviews
Rating 2 - Terrible. 48 out of 1010 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

6/10 Okay

Belen

Liked: Cleanliness, property conditions & facilities
M
Stayed 1 night in May 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really fun trip and this hotel was awesome. The rooms were very nice and the restaurant was excellent for lunch and breakfast. I would stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Beyonce

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and welcoming . The aesthetic of the hotel and area was beautiful and well put together. Lots of shopping options
Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Best value in Cozumel, in house dive shop run by a true Gentleman. Great spot!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Awesome hotel, staff, location and amenities!! Restaurant on site, pool, beach, activities and the most wonderful staff!! I will definitely return again!!
Stayed 3 nights in Jun 2024

10/10 Excellent

365

Liked: Cleanliness, amenities, property conditions & facilities
Service excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
how easy is to move around and get to the main hotel ammenities. Snorkeling, this are is impressive.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there at least 10 times. We love the dive shop and our dive master Louise. Also the doorman Ariel is extremely nice and helpful.
Stayed 7 nights in Aug 2022

6/10 Okay

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
I love this property because it is directly on the water and it's a great spot to snorkel. I also like the fact that it's near the cruise ships and there is a lot of activity to watch, but not be in the middle of the chaos. It's clean and a safe area. It doesn't seem over busy and you can always find a chair at the beach area.

6/10 Okay

Joie

Liked: Cleanliness

Great location!

Although their website said WiFi for 4 devices we had to fight to get that. Twice it was lost and we had to get new passwords. Asked us to come to the front desk. We were always left wondering if we would have a face cloth or hand towel each day. They would bring us one, but just replace what you take out.
From our garden view balcony
Virgin shop leaving
Stayed 9 nights in Jan 2025

4/10 Poor

Richard

Disliked: Amenities
Rooms were nice enough but charge $12/per night for each device (internet) and restaurant was really bad and expensive.
Stayed 3 nights in Jan 2023

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
We bought the all inclusive when we arrived and paid way to much for what we got. The buffet wasn’t great for dinner and the drinks were weak. I wouldn’t purchase the all inclusive again. The price of WiFi was way too much, but we needed the WiFi.

4/10 Poor

Irena

Disliked: Staff & service, amenities, property conditions & facilities
The whole place is run down, ou need to pay for wifi per device, hidden costs all over the place, only one staff member was approachable (Bianca at front desk) The whole property is poorly run. I had a fold out bed, which was hard as rock and when you pay good money, you deserve comfort, luckily I was moved. There were mountainous cruise ships straight outside each day blocking the view. This hotel would be last on my list. It spoiled the whole experience of the holiday for me.

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
El Cid wants to charge $12 per day PER DEVICE for internet-RIPOFF! One small elevator in operation to serve 12 floors, so be prepared to wait, or take the small emergency stairs. Second elevator is under construction/renovation so enjoy the arc welding and hammer drilling while this is underway. Bed in our room was a Murphy Bed that folded down from it's cabinet and very firm. Required 4 in person requests over two days to get extra pillows to make the Murphy bed comfortable enough to sleep.
Stayed 5 nights in Mar 2023

2/10 Terrible

Lena

I booked this hotel as part of a flight/hotel package. The transfer was ultimately deemed "invalid" by both the travel agency and the hotel given the distance and necessary travel time between the airport and the hotel. As a result, I was promised a special waiver to provide me with a refund for the stay as I would not be able to reach the hotel. Despite confirming the impossibility of the transfer, the hotel denied my fee waiver and charged me the full cost of the stay for a trip I was never able to take. I was charged for three nights and I never even stepped foot on the property. Extremely poor customer service. Look elsewhere.
Stayed 3 nights in Apr 2024

4/10 Poor

Kathleen J

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel. They cater to cruise ship people and not the people who are staying at resort. Once cruise ships leave, everything is closed in this area and no place to eat or seek entertainment unless you go downtown. Reception staff was not helpful, we complained about our beds having holes in the middle, only after multiple complaints one bed was fixed. They charged us an extra tax fee per night that went into play in 12/23. We booked our hotel pkg in 10/23 prior to this extra fee. We were told we should have been given option to decline this fee and we were not given this choice and they refused to refund our money. We were not all inclusive so we paid everytime we ate or drank at the hotel. During check out they wanted to charge us again for what we had the first day when we were at pool because pool wait staff did not mark it as paid. We had to argue with them and have other wait staff confirm we paid each time we consumed something. Reception staff was not friendly or accommodating. Food was good at El Cid, the activities director was fun and engaged with guests staying at hotel. But I would not recommend this hotel
Stayed 7 nights in Mar 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities
Overall we had a great stay. First off the staff is great and very responsive. The hotel grounds are great and there is a lot to do. Since we were there over the holidays, they had some special nights and dinners planned out. Our stay started off great but after a week in the standard room, my boyfriend started experiencing watery eyes, sneezing, wheezing and couldn't breath. Our bed felt so moist getting into it (like a damp napkin). None of our clothes would ever completely dry. Also, the people next to us were smoking and the smoke kept coming into our room. We couldn't even leave the door open. He has bad allergies so a mix of the room and the smokers put him in a bad position. The staff did address the smoking problem. We finally upgraded to a 1 bedroom and it was night and day. He could finally breath and we didn't feel the moistness in the air. I loved having a desk to work at and a microwave to reheat food. We loved that we could just go downstairs and snorkel or layout at the pool. The wait staff was great and making sure we were taken care of pool side. I did love the breakfast the best. They have an all you can eat buffet but we still ordered a from the menu. The dinner and lunch menu is good. We ate out at other restaurants a lot so we did not get the all inclusive. All in all, we did have a great stay, minus the massive amounts of un-normal rain. I would give them a 4 star. Would have been 5 but they need to upgrade some of the rooms.

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida del restaurante muy rica y esta muy centrico. Lo que no me agradones qie estaba en rwlodeñacion y hay mucho riido en el dia
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at 3 different properties in Cozumel. Park Royal: nice room but terrible food. Hotel Cozumel: room was dated but comfortable and Good Food. El CID: The best! The room was clean and comfortable. The food was great (I always stick to fish, chicken, or pork in Mexico as a rule, no beef.) Every plate of food I had was fantastic. The service was great. Bed was comfy and the snorkeling was fantastic! I highly recommend El CID.
Shrimp cocktail (all inclusive sized smaller shrimp, but very good)
Near cruise ships.
Snorkeling is great. Lots of pretty fish.
Stayed 1 night in Sep 2025

4/10 Poor

Shelby

Liked: Cleanliness
Disliked: Property conditions & facilities
The property and Room needed general maintenance. The curtain didn't close all the way. The shower head was faulty. The bathroom faucet only had hot water, which became unsafe pretty fast. Front door wouldn't properly close unless you slammed it. Food was hit or miss at the restaurant as well as the wait staff. Some were above and beyond others were lacking.
Stayed 8 nights in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
This property is next to the cruise ship port, perfect for business travelers visiting the ports. A bit out dated decor but really nice staff, clean, and restaurant has good food. Area doesn’t have much to do since it’s not located on a real beach front area or the main town of Cozumel. It works for a quick trip and/or Business trip
Stayed 1 night in Jul 2025

10/10 Excellent

Marajhin

Liked: Cleanliness, staff & service, property conditions & facilities
That you can see all the ships so close by
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property with all the amenities, ie pool, beach, ocean swim area. Stall was courteous and helpful. Perfectly located next to cruise ship harbor where we met friends who were sailing.
Stayed 1 night in Jul 2025

4/10 Poor

CLARISA ITZEL

Disliked: Cleanliness, staff & service
El atención por parte del personal fue pésimo, me maltrataron, la relación calidad precio es muy malo, la comida insípida sin sabor por el precio que se paga, se espera unos alimentos en buen estado y sabor, nunca realizaron la limpieza a la habitación, dejaron ropa sucio y platos con restos de comida de otros huéspedes por más de un dia, en el pasillo, la piscina sucia con restos de comida
Stayed 2 nights in Jun 2025

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