Camu Vacations

It was amazing. Staff were very helpful, polite, friendly and respectful. I will definitely come back and recommend to everyone. Great job!

They have these transportation van in the facility that people felt like sardines. Too much restrictions and that we have to purchase with them in order to have more privileges. I booked a vacation not a timeshare deal. What they had me do for 4 hours I should have paid only $300 dollars for the reservation. Other timeshares do the same, I have visited several. This was over-priced considering that I was going to have a timeshare interview. If I knew this was going to happened I wouldn't book this hotel. The beach access was ridiculous, is a joke of a beach. My back yard have more space than their beach front. Lake Welch in bear mountain is easy bigger. It was a huge disappointment. They even offer a gift, I don't even bother with it. That is how disappointed I was. I will never reserve in this place again. In the resort, there was a couple of old ladies stranded in heavy rain. There was not a staff near by or transportation near that area. My wife and I had to make phone calls and find one of these sardine vans to come over for the two elderly ladies. They were really worried, this is another reason why I don't like this resort. These people have golf cart, but they don't want to rent them out to guest, that would be nice even though it comes at a cost but it would be so helpful to get around. The food was decent but they could have done way better for the price that they charge me. I have a lot more to say but I won't be able to, since I'm running out of characters. No good

The room was clean, it definitely needs updating. The major issue i had was the AC not working . I complained first day they said they would send someone got back late at night fell asleep. Complained a second time , guy fixed it worked great for a day. next day or two they were doing maintenance, probably diverted cold air to where they working , no A/C again. the last day was the worst it was unbearable, but magically around 700 am the AC started working again without me doing anything. Overall staff was great, food was above average at the buffet. The specialty restaurants the food was great. Location excellent right on the beach and easy walk.