See all properties

Viva Heavens by Wyndham, A Trademark Resort

Property class: 4

Choose dates to view prices

Photo gallery for Viva Heavens by Wyndham, A Trademark Resort

A beach with rows of white lounge chairs and palm trees, a wooden deck, and a view of the ocean. - Viva Heavens by Wyndham, A Trademark Resort (Puerto Plata)
Property video
A swimming pool with lounge chairs and tables, surrounded by palm trees and a building with a white facade. - Viva Heavens by Wyndham, A Trademark Resort (Puerto Plata)
A beachside resort with rows of white lounge chairs and umbrellas, palm trees, and a wooden deck. - Viva Heavens by Wyndham, A Trademark Resort (Puerto Plata)
A spacious restaurant with high ceilings, wooden beams, and a central bar area. Tables are set with white tablecloths and chairs. - Viva Heavens by Wyndham, A Trademark Resort (Puerto Plata)
Located close to Playa Dorada Golf Course and Lorilar Ranch, Viva Heavens by Wyndham, A Trademark Resort provides an adjacent golf course, a beach bar, and a poolside bar. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a massage. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, snorkeling, and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Superior

Room

Room Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Room Junior

Room

Room Junior

  • 49 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Bliss 1 king size bed, non-smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone and a lamp, and a wall-mounted vent.

Bliss 1 king size bed, non-smoking

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 1 King Bed

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Nirvana 2 queen size beds, non-smoking.

A hotel room with two beds, a balcony with chairs, and a view of the outside.

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(40 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amnesia 1 king size bed, non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a balcony with chairs.

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Amnesia 2 queen size beds, non-smoking

A hotel room with two beds, a TV, a sofa, and a balcony with a view of greenery.

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(10 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for All Together, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a window with curtains.

All Together, Non-Smoking

  • Garden view
  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

About the neighborhood

Located in Playa Dorada, a neighborhood in Puerto Plata, Viva Heavens by Wyndham, A Trademark Resort is next to a golf course and on the beach. The area's natural beauty can be seen at Playa Dorada and Sosúa Beach. Don't miss out on a visit to Lorilar Ranch. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with horse riding. Visit our Puerto Plata travel guide
View more Resorts in Puerto Plata
Map
Playa Dorada Complex, Puerto Plata, 570000

What's nearby

  • A beach with wooden deck, white canopies, and wooden beds.
    Playa Dorada
    1 min drive - 0.2 miles
  • A cable car over a lush green landscape with a city in the distance.
    Mount Isabel de Torres
    6 min drive - 1.9 miles
  • A sunset over a calm sea with a cruise ship in the distance and palm trees framing the scene.
    Malecón De Puerto Plata
    17 min drive - 4.6 miles
  • Playa Dorada Golf Course
    1 min walk - 0.1 miles
  • Ocean World Adventure Park
    33 min drive - 9.2 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP)
    22 min drive

Restaurants

  • Iberostar Costa Dorada Lobby Bar
    3 min drive
  • Restorant Italiani Sapore Di Mare - Gran Ventana Resort
    4 min walk
  • Ibero bar
    3 min drive
  • Be Live Buffet Restaurant
    5 min drive
  • McDonald's
    5 min drive

Similar properties

A resort pool with palm trees, lounge chairs, and a building with multiple balconies.
Iberostar Waves Costa Dorada - All Inclusive
Costa Dorada
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.2 out of 10, Very good, 1,536 reviews
Iberostar Waves Costa Dorada - All Inclusive
Compare similar properties

Property amenities

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Renovations and closures

The property will be renovating from August 31 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Heavens by Wyndham, A Trademark Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM. The property will be renovating the pool from August 31 2026 to September 30 2026 (completion date subject to change).

Is Viva Heavens by Wyndham, A Trademark Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Viva Heavens by Wyndham, A Trademark Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Heavens by Wyndham, A Trademark Resort?

Check-out is at noon.

Are there all-inclusive benefits at Viva Heavens by Wyndham, A Trademark Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, surfing/body boarding, bicycling, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Viva Heavens by Wyndham, A Trademark Resort Reviews

7.6

Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 393 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 102 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so amazing and would recommend going for sure . Staff , location was amazing. The only issue was the beach area but everything , pool was super clean and the food was amazing for every night . I would for sure revisit on our future trip .. location was in a safe and has some great outgoing area .. so it’s a great place to relax and enjoy the city life ..
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good. The customer service was also good, and the environment with fun activities made things even better
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. Restaurant diversity was nice. Access to the beach was amazing and the activities offered were plentiful. Entertainment each day differed and kept things fresh.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly especially Kendry who was in the buffet restaurant. The only thing was that there was no hot water after a certain time of the day to shower with other then that really enjoyed my stay.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the waffle and the pancakes that are kind hard, the rest of the food is amazing.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Viva Heavens! We were offered an upgraded room and it was wonderful! The air conditioning worked very well in our room and it was not damp at all. All of the staff were very nice and we would definitely stay here again!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice everyone was super kind. They cleaned the rooms everyday multiple times a day. Resort is beautiful. The only thing is the taxi drivers and the resort security chase off uber drivers because they want you to use the taxi services partnered with them but Ubers are half the price. The resort is family friendly overall I thoroughly enjoyed my trip and was sad to leave.
Stayed 8 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Everything is good except the entertainment if you’re looking for a place to just relax it’s perfect but for fun and to stay entertained this is not the place staff can be very boring
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People from all over North and South America visiting. Perfect size for our family to relax and enjoy.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no problems in this resort. I loved the walkway to the beach was so tropical and you along a lagoon I think? They had animals like turtles and birds. The resort pool was close since they wet just doing maintenance but we were more there for the beach. It’s a 5 min walk to the beach. The food was good. They had a cute cafe and couple restaurants. The staff was soo welcoming and so nice. Love the energy. I gave it 4 stars because the bathroom had some mold on the walls and some corners, nothing very concerning but when you are in vacation you want a clean bathroom. The sofa could of used some deep cleaning too. But I would come back to this resort.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful. unfortunately my visit was during the off-season pool repair, and other maintenance being completed. The hotel was able to move most of the pool activities to other parts of the resort such as dances, games and other. The staff was amazing, very friendly and quick to assist when needed. A travel friend was having issues with her Air Conditioning and maintenance was at her room within minutes to repair. The food was amazing, and the à la carte dinners were above expectations. The Blend was my favorite. The coffee shop was amazing as well, the worker named Sara could make your perfect cup of coffee and remember it for each time you stop in. The Ice coffee was unbelievably good! The Animation was full of energy, charisma and always smiling. They had a way to get you out of your comfort level and to try new things.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
lack of elevators was the only downside to the resort if you have walking issues, otherwise food was excellent, and so were the staff. Entertainment fantastic, so much better than at Punta Cana. Will certainly revisit. Desk manager Sofia extremely accomodating, housekeeper Mercedes wonderful.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, hot water, food was good….and I doubled up on the Tequila shots. Service was also good I tipped the bartender when I checked out…for the price I was satisfied
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite place to relax and lay back from the city craziness. For the deal we got it was an amazing experience. We are going back for sure. The food was really good too, variety and well done. Honestly, nothing to complaint about it. I recommend it. This was my first experience in an all inclusive resort, and I am glad I did it. Very satisfied.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. We got upgraded to a member suite, and it was a big, clean room. The only thing is that the hotel doesn't have an elevator, and we were on the 3rd floor. But the staff are very friendly and helpful. The animation group is so good; they are enthusiastic and very enjoyable. The bar staff are very gentle and friendly; they love taking care of guests. We enjoyed the nightclub a lot; the bartenders there are so friendly, and we interacted with them. I remember Kendry and another who had a birthday, but in general, our stay there was incredible. The coffee place on the corner of the pool has the best coffee. The girl there made us a beautiful espresso with some milk and she always made us a figure ❤️. Good job to them. All staff were very nice and friendly. The buffet food is not great, but still good some days. We loved the Dominican night a lot, so enjoyable. That night the food was great!!!
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities
It wasn't a good stay. I made my reservation several months in advance, and when I arrived I was surprised to find the pool "disabled for renovation." To me it was disrespectful that I wasn't notified about this beforehand, nor did I receive any compensation, especially since it's the "only" pool — there was nowhere to cool off. On top of that, the resort doesn't have any air-conditioned areas (sports bar, entertainment) to spend time in otherwise... just the beach. The most comfortable area was the lobby, but even there you couldn't enjoy so much as a drink, since it has no bar and the bars are very far from there. As for drinks, if you go with the regular package it's the worst — you have to pay for an upgrade or be a member to enjoy anything decent to drink. For me it was a total letdown. Not everything was bad — at least the facilities are well maintained and cleanliness is good, the rooms are clean, comfortable, and the A/C works well despite it being an old resort. The buffet food isn't varied, but at least everything there is good.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The specialty restaurants for dinner are excellent; however, the buffet restaurant for breakfast/lunch/dinner is not the best, although you can find something good to eat (not a lot of variety.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not as big as I was expected, but it was pretty decent and really good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again!
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great food.
Stayed 7 nights in Jul 2025