Vacation Packages to Baja California Sur for 2026

Very friendly staff and the area was very clean

Overall customer service was unsatisfactory. Staff wasn’t very helpful only a handful were nice and friendly. I wouldn’t recommend this place. I would look into other places that have better service and value for the price we paid.

Great experience, Loved the Beach/ pool, and outside beach bar! And the 24 hour outdoor hot tub was great!

Our stay at Pueblo Bonito was just okay. I wouldn't say it was terrible, but I also wouldn't say it was amazing. The biggest disappointment was definitely the food. In my opinion, the food quality was pretty terrible and could use a lot of improvement, especially for a resort of this caliber. On the positive side, the drinks were wonderful! They offer premium liquor, tequila, beer, and mixed drinks, which we really enjoyed. Another highlight was the convenient beach access, which made it easy to enjoy the beautiful ocean and surroundings. Overall, the drinks and beach access were the best parts of our stay. Unfortunately, the food was a major letdown and really affected our overall experience.

Hello, According to my reservation, we were supposed to have 24-hour butler service. However, no one contacted us or stopped by our room to check on us during our stay. In addition, the elevator near room 4221 was out of service for the entire weekend. Please let me know how these concerns will be addressed. Thank you.