The in house dining wasn’t up to the Shang’s standards
The staff at the front desk and concierge are very well trained!!! The absolute best service I have ever experienced!!
location ideally located to waterfront but a bit far from the air port. The hotel staff was friendly and was clean and the food was good.Oh by the way it is no longer the Holiday Inn.
Beautifully looked after hotel. Everyone was friendly and happy to help.
Super location, wonderful view, incredibly friendly staff.
It was a special weekend for my daughter and they kindly upgraded us. The staff were friendly and helpful despite everything going on with Covid-19
Food and service in the bar was excellent. Room and view and bed comfort are more like 4* then 5. Not in same class as Four Seasons.
The location was spectacular- a five minute walk to Circular Quay, the Botanical Gardens, the Sydney Opera House and the Harbour Bridge. We had a view of Watson’s Bay which was gorgeous.
The location is excellent and very convenient; staff are very friendly and helpful
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