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Shangri-La Sydney

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Photo gallery for Shangri-La Sydney

A table set for dinner with a view of a cityscape and a body of water. - Shangri-La Sydney (The Rocks)
Creator video - submitted by Volha’s Travel Vault
A cityscape with the Shindor Hotel and the Sydney Opera House. - Shangri-La Sydney (The Rocks)
A family of three on a balcony overlooking a cityscape with a large cruise ship and the Sydney Opera House. - Shangri-La Sydney (The Rocks)
A table set for a formal event with a city view, including a bridge and buildings. - Shangri-La Sydney (The Rocks)
Luxury
5.0 star property
9.2

Wonderful

Elevated retreat in Sydney's heart

Panoramic harbor views frame the iconic Opera House and Bridge from floor-to-ceiling windows. The 36th-floor restaurant serves exquisite cuisine alongside spectacular sunset vistas. Chi Spa offers indulgent massages overlooking the shimmering cityscape.

Popular amenities

  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Barangaroo City King

A hotel room with a large bed, a chair, a small table, and a view of a cityscape and water.

Deluxe Barangaroo City King

9.2 out of 10
Wonderful
(138 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds (Barangaroo City)

A hotel room with two beds, a view of a cityscape and river, a small table with a vase of flowers, and a large wooden headboard with two wall sconces.

Deluxe Room, 2 Twin Beds (Barangaroo City)

9.0 out of 10
Wonderful
(34 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Harbour Bridge King Room

A hotel room with a large bed, a view of a cityscape and a bridge, a chair, and a lamp.

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(30 reviews)
  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Harbour Bridge Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape and bridge.

Deluxe Harbour Bridge Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial sea view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

A hotel room with a large bed, a chair, a small table with fruit, a nightstand with a lamp, and a view of a famous landmark.

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(135 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Opera House, 2 Twin Beds, City View

A hotel room with two beds, a sofa, a TV, and a large window with a city view.

Deluxe Opera House, 2 Twin Beds, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Barangaroo Harbour 1 King (High Floor)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Executive Barangaroo Harbour 1 King (High Floor)

9.0 out of 10
Wonderful
(69 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Barangaroo 2 Double Beds (High Floor)

A hotel room with two beds, a large window with a view of a cityscape, and a decorative wall panel.

Executive Barangaroo 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(33 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Sydney Harbour 2 Double Beds (High Floor)

A hotel room with two beds, a sofa, a small table, and a view of a bridge.

Executive Sydney Harbour 2 Double Beds (High Floor)

9.8 out of 10
Exceptional
(21 reviews)
  • Harbor view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Opera House City 1 King (High Floor)

A hotel room with a large bed, a chair, a nightstand, a lamp, and a view of a body of water.

Executive Opera House City 1 King (High Floor)

9.2 out of 10
Wonderful
(109 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Opera House City 2 Double Beds (High Floor)

A hotel room with two beds, a TV, a desk, and a view of a cityscape.

Executive Opera House City 2 Double Beds (High Floor)

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

A couple in a hotel room with a large window overlooking a cityscape and a bridge.

Horizon Premier Sydney Harbour 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Sydney Harbour 1 King (High Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a view of a cityscape and bridge.

Executive Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(53 reviews)
  • Harbor view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Harbour Bridge Suite 1 King, Club Lounge Access

A modern hotel room with a grey sofa set, a small table, a lamp, a TV, and a large window offering a city view.

Harbour Bridge Suite 1 King, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • Partial sea view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

A hotel room with a large bed, a desk with a TV, a chair, a small table with a plant, and a view of a cityscape through large windows.

Horizon Barangaroo Harbour 1 King, Club Lounge Access (High Floor)

9.4 out of 10
Exceptional
(50 reviews)
  • Bay view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape and bridge.

Horizon Sydney Harbour 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Harbor view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

A room with a view of a bridge and cityscape, a grey armchair with a cushion, and a small table with a vase.

Horizon Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Harbour Bridge King Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape including a bridge.

Premier Harbour Bridge King Room

8.4 out of 10
Very good
(8 reviews)
  • Harbor view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Opera House City 1 King, Club Lounge Access (High Floor)

A hotel room with a large bed, a seating area with a view of the city, and a large window.

Horizon Opera House City 1 King, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Ambassador Suite, Club Lounge Access (High Floor)

A modern hotel room with a sofa, a round table with a fruit bowl, a TV mounted on the wall, and a view of the city and water through large windows.

Ambassador Suite, Club Lounge Access (High Floor)

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

A hotel room with a large window offering a city view, a desk with a chair, a television, and a sofa.

Horizon Spa Suite 1 King, Club Lounge Access (High Floor)

  • Bay view
  • 77 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

A modern hotel room with a sofa, armchair, and a dining table with a vase of flowers. A TV is mounted on the wall, and there is a view of a cityscape through large windows.

Horizon Tower Suite 1 King, Club Lounge Access (High Floor)

  • Harbor view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Governor Suite, Club Lounge Access (High Floor)

A modern hotel room with a large sofa, a dining table, and a view of a cityscape and bridge.

Governor Suite, Club Lounge Access (High Floor)

  • Harbor view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Club Lounge Access (High Floor)

A spacious hotel room with a dining area, a sofa, and a view of a bridge and cityscape.

Presidential Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Royal Suite, Club Lounge Access (High Floor)

A hotel room with a large bed, a sofa, a bench, and a view of a cityscape and a bridge.

Royal Suite, Club Lounge Access (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

A hotel room with a large bed, a chair, a small table, and a view of a bridge.

Executive Sydney Harbour Suite 1 King, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Premier Sydney Harbour 1 King (High Floor)

A hotel room with a large bed, a TV, a small table with a bowl, and a view of the city and water.

Grand Premier Sydney Harbour 1 King (High Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • Harbor view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 3
  • Free wired internet

View all photos for Suite (The Rocks)

A modern living room with a dining area, grey sofa, wooden coffee table, and large windows with a city view.

Suite (The Rocks)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Room

  • Sleeps 3
  • Free wired internet

APARTMENT DELUXE

  • Sleeps 10
  • Free wired internet

About the neighborhood

Located in The Rocks, a neighborhood in Sydney, Shangri-La Sydney is near a metro station. The Big Dig Archaeology Education Centre and Customs House are cultural highlights, and some of the area's notable landmarks include Sydney Harbour Bridge and Sydney Tower Eye. Don't miss out on a visit to Sydney Observatory. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Sydney travel guide
Map
176 Cumberland Street, The Rocks, NSW, 2000

What's nearby

  • The Sydney Opera House and Sydney Harbour Bridge.
    Circular Quay
    3 min walk - 0.2 miles
  • A building with a complex, geometric facade and bright, colorful lighting.
    Museum of Contemporary Art
    3 min walk - 0.2 miles
  • A street lined with tents, a sign for 'Fair Street,' and a 'Site Safety' caution sign.
    The Rocks Markets
    5 min walk - 0.3 miles
  • The Sydney Harbour Bridge with the Sydney Opera House in the background.
    Sydney Harbour Bridge
    12 min walk - 0.7 miles
  • The Sydney Opera House with its distinctive sail-like design, surrounded by water and a cityscape in the background.
    Sydney Opera House
    16 min walk - 0.9 miles

Getting around

  • Wynyard Station
    6 min walk
  • Sydney Circular Quay Station
    7 min walk
  • Sydney Airport (SYD)
    26 min drive

Restaurants

  • Fortune of War
    5 min walk
  • Morrison’s Oyster Bar & Grill
    3 min walk
  • Blu Bar on 36
    1 min walk
  • Mode Kitchen & Bar
    4 min walk
  • Brew Cafe
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AUD 52 for adults and AUD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant
  • Lobby Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,450 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests traveling with a service animal must contact the property prior to arrival.

This property enforces a strict dress code in Blu Bar on 36 restaurant.

The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are available for AUD 275.00 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 for adults and AUD 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.00 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Shangri-La Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

Is Shangri-La Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for AUD 105 per day.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Sydney?

Check-out is at 11 AM.

Where is Shangri-La Sydney located?

Located in The Rocks, this luxury hotel is within a 5-minute walk of The Big Dig Archaeology Education Centre, Circular Quay, and Museum of Contemporary Art. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Martin Place Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Sydney Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2104 out of 2852 reviews
Rating 8 - Good. 438 out of 2852 reviews
Rating 6 - Okay. 180 out of 2852 reviews
Rating 4 - Poor. 77 out of 2852 reviews
Rating 2 - Terrible. 53 out of 2852 reviews

Reviews

Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice hotel with fantastic dining options
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and the staff were lovely
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean room, great staff, very good breakfast. Highly recommend!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Rob and Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore the city. Incredible views!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Loved the spa and fitness!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and helpful staff. Spacious rooms. Clean with great amenities.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t find a fault - perfect! Everything from check in to the stay to check out was seamless - best I’ve experienced
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Varinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in sydney with great views of sydney opera house and harbour bridge especially in the morning sunrise
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a convenient location with an amazing view of the Sydney Opera House and the Harbour! The room is super comfortable and the staff are very helpful. Definitely recommended if you’re staying in Sydney!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fam of 3 came here for the marathon. A must-get is the Horizon Club Lounge, which has the best daily breakfast/tea views during our 5-day stay, and it's close to everything in the city. The staffs/services were top-notch; The indoor pool during our autumn stay was amazing. We will stay here again next time around.
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Ina

Liked: Cleanliness, staff & service
Disliked: Amenities
Quite dated property but a good location
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Horizon room for our 10th wedding anniversary. They treated us like royalty and pulled out all of the stops. Sparkling & strawberries to the room, a turn back service. The lounge was fantastic
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location. Especially if you get bridge and opera house facing room. Grab a coffee in morning and watch the sunrise over opera house. Breakfast is wonderful. Walkable to great restaurants. Loved it.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly amazing and so so helpful. Room was perfect with gorgeous view. The whole stay was perfect. Would definitely go back again when I am in Sydney.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Suk Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good location and convenient for getting everywhere. The staff were welcoming and professional. The room was clean and comfortable. I would definitely recommend it to my friends.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were constantly friendly, helpful & ensuring we were being properly looked after. Position of Shangri-La was perfect for our activities & transport.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and very nice valet guy when we arrived. Chatted to us how to get to places and where to visit. Really helpful and saved us from just taking ubers everywhere when most things are less than 10min walk
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience ever! Stayed on upper club level floor with a panoramic view of the Sydney bridge (you must climb it) and the iconic Opera House. We had breakfast every morning in the club with pre-dinner happy hour in the club as well. Brilliant sunset views from the club too! Very conveniently located near the harbor where everything is happening.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Linlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect,and the view is amazing!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located place next to everything!
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and beautiful property. Staff were not always as helpful as they good be although most were great.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were exceptional, breakfast, afternoon tea & happy hour canapes were great. Loved our stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly hotel.
Stayed 4 nights in May 2026