Novotel Singapore Clarke Quay

4.5 star property
Luxury hotel with a 24-hour fitness center and a sauna

Choose dates to view prices

Novotel Singapore Clarke Quay, in downtown Singapore, welcomes families and business travelers. Guests can relax at the outdoor pool with free cabanas or enjoy a peaceful garden walk. The restaurant serves tasty meals, and the attentive staff is always ready to assist.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

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About the neighborhood

Map
177a River Valley Road, Singapore, 179031

What's nearby

  • Fort Canning Park - 2 min walk - 0.1 miles
  • Robertson Quay - 2 min walk - 0.1 miles
  • Clarke Quay Central - 5 min walk - 0.3 miles
  • Clarke Quay Mall - 5 min walk - 0.3 miles
  • Boat Quay - 10 min walk - 0.6 miles

Getting around

  • Fort Canning MRT station - 2 min walk
  • JB Sentral - 25 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • โ€ชEast Treasure Chinese Restaurant - โ€ฌ1 min walk
  • โ€ชCask And Banger - โ€ฌ1 min walk
  • โ€ชSan-Sui Contemporary Japanese Dining & Bar - โ€ฌ1 min walk
  • โ€ชJapanese Pizza - โ€ฌ1 min walk
  • โ€ชPAPERDOLL. - โ€ฌ1 min walk

About this property

Novotel Singapore Clarke Quay

Luxury family-friendly hotel near Raffles Place
Close to Orchard Road and Bugis Street Shopping District, Novotel Singapore Clarke Quay provides an airport shuttle, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna. The on-site restaurant, The Square Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool along with free cabanas and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), ATM/banking services, and a gift shop
Room features
All 403 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; SGD 29 per person
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • DRAGON PHOENIX
  • The Square Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guestroom balconies at this property are locked on arrival and may be unlocked only on request. Guests may be required to sign a disclaimer prior to access to guestroom balconies being granted, particularly for families traveling with children.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 29 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Clarke Quay Novotel Singapore
Novotel Clarke
Novotel Clarke Quay
Novotel Clarke Quay Hotel
Novotel Clarke Quay Hotel Singapore
Novotel Quay Clarke Singapore
Novotel Singapore
Novotel Singapore Clarke Quay
Singapore Novotel
Singapore Novotel Clarke Quay
Novotel Singapore Clarke Quay Hotel Singapore
Novotel Singapore Clarke Quay Hotel
Novotel Clarke Quay Singapore
Novotel Singapore Clarke Quay Hotel
Novotel Singapore Clarke Quay Singapore
Novotel Singapore Clarke Quay Hotel Singapore

Frequently asked questions

Does Novotel Singapore Clarke Quay have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AMโ€“9:00 PM.

Is Novotel Singapore Clarke Quay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Singapore Clarke Quay?

Check-in begins at 2:00 PM.

What time is check-out at Novotel Singapore Clarke Quay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Singapore Clarke Quay located?

This family-friendly Singapore hotel is located in the entertainment district, within a 15-minute walk of Fort Canning Park, Raffles Place, and Bugis Street Shopping District. Orchard Road and Gardens by the Bay are also within 2 mi (3 km). Fort Canning MRT station is only a 2-minute walk and Clarke Quay Station is 6 minutes.

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Reviews

Novotel Singapore Clarke Quay Reviews

8.4

Very Good

8.4

Cleanliness

9.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 448 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Ligger kanon, kanon frukost, enorma shoppingdistriktet, mysig plats men dyrt.
Stayed 4 nights in Mar 2020

4/10 Poor

MASAHIKO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅˆฐ็€ๅˆๆ—ฅใซใŠๅ‹งใ‚ใงใ™ใ€‚

๏ผญ๏ผฒ๏ผดใƒ•ใ‚ฉใƒผใƒˆใ‚ซใƒ‹ใƒณใ‚ฐ้ง…ใ‹ใ‚‰ใ‚‚่ฟ‘ใ็ฉบๆธฏใ‹ใ‚‰ใฎใ‚ขใ‚ฏใ‚ปใ‚นๆŠœ็พคใงใ™ใ€‚ๅค•ๅˆป็€ใฎไพฟใงใ‚ใ‚Œใฐใƒใ‚งใƒƒใ‚ฏใ‚คใƒณๅพŒใซใƒŠใ‚คใƒˆใ‚ตใƒ•ใ‚กใƒชใ€ใ‚ฏใƒฉใƒผใ‚ฏใ‚ญใƒผใงๅค•้ฃŸใ‚’ใจใ‚Œใพใ™ใฎใงๅˆฐ็€ๅˆๆ—ฅใ‹ใ‚‰ๅ……ๅฎŸใ—ใŸๆปžๅœจใซใชใ‚Šใพใ™ใ€‚ใƒ›ใƒ†ใƒซใฎ่จญๅ‚™ใ‚‚ๅๅˆ†ๆบ€่ถณใงใใพใ™ใ€‚
Stayed 1 night in Feb 2020

10/10 Excellent

Mรฉlanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien placรฉ et super reposant

Super accueil ร  l enregistrement ,รฉtablissement un peu vieillissant mais en bon รฉtat quand mรชme il est surtout trรจs bien placรฉ et chose rare on n a jamais aussi bien dormi ds un hรดtel la clim est bien rรฉglรฉe elle est silencieuse le lit mรชme pour enfant est trรจs confortable et c est trรจs bien isolรฉ et l accรจs sรฉcurisรฉ ร  un balcon est super agrรฉable avec une vue magnifique de nuit . La piscine est ouverte jusquโ€™ร  22h bref c รฉtait parfait pour profiter de Singapour par contre petit dej et repas trop cher donc pas tester .
Stayed 2 nights in Feb 2020

8/10 Good

Nina

Liked: Cleanliness, staff & service, room comfort

Keskitasoinen hotelli hyvรคllรค sijainnilla

Loistava sijainti ja hyvรค uima-allas. Sisustus kaipaisi pรคivittรคmistรค (nyt mm. kokolattiamatot). Ystรคvรคllinen henkilรถkunta.
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Singapore Sling

Excellent stay at the Novotel Clark Quay. Such a handy location. You have the Metro behind the hotel. Walk across the road and you have your choice of over 30 restaurants & bars. But be warned, many don't open before 5pm. So make sure you book breakfast at the hotel. You can do a river cruise and see some of the sights by water. If walking is your thing, then straight out of the hotel and you can do an amazing walk along the river side, amazing photo opportunities along the way & Raffles is not far off the track in case you feel you deserve that famous Singapore Sling.
Stayed 5 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

ํ•˜์—ผ

์•ˆ์— ์‹œ์„ค์ด ๋ณ„๋กœ ์˜€์–ด์—ฌ ์œ„์น˜๋Š” ์ข‹์•„์š” ใ…Žใ…Ž
Stayed 1 night in Jan 2020

10/10 Excellent

KAOI

Liked: Staff & service, room comfort
ๅฟซ้ฉ
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel whilst attending a conference hosted there. Clean rooms, lovely staff, but the building is showing itโ€™s age in places. Good size swimming pool with plenty of space around.
Stayed 4 nights in Feb 2020

10/10 Excellent

YONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is wonderful!
Stayed 1 night in Feb 2020

8/10 Good

RL, Hong Kong

Liked: Cleanliness, staff & service
Novotel Clarke Quay is located in a very nice and quiet area which is close to the cruise port and many good restaurants nearby. It is quite a chilled area to visit especially in the evening! The room itself is spacious but a bit old though.
Stayed 2 nights in Jan 2020

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buena estadia.

Estuve solo horas en el hotel para dar una opinion mas detallada, pero fue todo correcto, y con un desayuno bastante completo.
Stayed 1 night in Jan 2020

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent & well-rounded business & family hotel

Our stay as a group of 5 and business experience was overall very positive and we would happily recommend Novotel Clarke Quay hotel (one of our members also already had a meeting a few years ago and enjoyed the experience and business facilities again). It is also in a great location, quite central and close to a walkable and lively area by the river.
Stayed 3 nights in Jan 2020

6/10 Okay

Ysmael

Disliked: Staff & service

r No personnels

The front desk were not friendly. They seems to hate visitors, it shows on their faces. When you asked some questions, the usual answers were I donโ€™t know or we do not provide such service.
Stayed 4 nights in Jan 2020

8/10 Good

ZEB, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to Clarke Quay and a short walk to the MRT station and Fort Canning
Stayed 2 nights in Jan 2020

6/10 Okay

Blue

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
้™คไบ†Reception ๆ…‹ๅบฆไธๅฅฝ๏ผŒๆฒ’ๆœ‰็ฌ‘ๅฎน๏ผŒcheck in ๆ™‚ๅ› ็‚บๆœ‰ๅฐๆœ‹ๅ‹่€Œ่ฆๆฑ‚ๅŠ ๅบŠ๏ผŒ okไบ†ไฝ†ๆฒ’ๆœ‰ๅŠ ๏ผŒ ๆœ€ๅพŒ่ฆๅ†ๆ‰“้›ป่ฉฑๅŽป่ฆๆฑ‚ๅŠ ๅบŠ๏ผŒๅ…ถไป–ๅฆ‚้…’ๅบ—ไนŸๅพˆ่ˆ’้ฉๅŠๆธ…ๆฝ”็š„ใ€‚
Stayed 4 nights in Jan 2020

6/10 Okay

Jinwook

Liked: Staff & service
์œ„์น˜ ์ข‹๋‹ค.(๋‹ด์— ๊ฐ€๋ฉด. ๋‹ค๋ฅธ ์œ„์น˜๋ฅผ ์„ ํƒํ•˜๊ฒ ๋‹ค. ๋ฐฐํƒ€๊ธฐ๋งŒ ์ข‹๋‹ค.) ๊ฑด๋ฌผ ์ ๋‹นํ•˜๋‹ค.(20๋…„์ •๋„ ๋А๋‚Œ) ์กฐ์‹ ๋‚˜์˜๋‹ค.(๋”ฑํžˆ ๋จน์„๊ฒŒ ์—†๋‹ค) ์„œ๋น„์Šค ์ข‹๋‹ค.(๋จธ ๊ดœ์ฐฎ๋‹ค.) ์ˆ˜์˜์žฅ ๋‚˜์˜๋‹ค.(๋”์›Œ์„œ ์ˆ˜์˜ํ–ˆ๋‹ค.) ๋‚ด ์ ์ˆ˜๋Š” 50์ (๋ˆ๋งŒ ์žˆ๋‹ค๋ฉด ๋‹ค๋ฅธ ๊ณณ์„ ์„ ํƒํ•˜๊ฒ ๋‹ค. ๋ˆ์ด ์—†๋‹ค๋ฉด ๊ดœ์ฐฎ๋‹ค,.ใ…‹ใ…‹ใ…‹)
Stayed 3 nights in Jan 2020

8/10 Good

Moe, Dhahran, Saudi Arabia

Liked: Cleanliness, staff & service, amenities
Good hotel, with excellent location. Rooms are clean and spacious, and the staff were very helpful. The building is quite old thought.
Stayed 2 nights in Jan 2020

10/10 Excellent

Peter, Honolulu, Hawaii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 4 star hotel, will be back again. It is conveniently located near the MRT and within walking distance to hundreds of restaurants.
Stayed 1 night in Jan 2020

10/10 Excellent

Hyunchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๊นจ๋—ํ•˜๊ณ  ์ ‘๊ทผ์„ฑ์ด ์ข‹์€ ์ˆ™์†Œ ๋‹ค๋งŒ ์—‘์ŠคํŠธ๋ผ ๋ฒ ๋“œ๋Š” ์ข€ ์•„๋‹ˆ์˜ฌ์‹œ๋‹ค์ธ๋“ฏ ํ—ˆ๋ฆฌ๊ฐ€ ์ข€ ์•„ํ”„๊ณ  ์‚๊ฑฑ๊ฑฐ๋ฆฌ๋Š”
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Nice stay

The building was old, but overall it was not bad. Breakfast was normal and salads were too fresh enough to find insects. It was ridiculous.
Stayed 4 nights in Jan 2020

2/10 Terrible

E.G

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bed, dirty towline, dirty floor and everything is dirty. I even went to the hospital because i got an a bad infection which made my skin bleed all bc of the dirty bed sheet.
Stayed 7 nights in Jan 2020

10/10 Excellent

jinbong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์ข‹์•˜์Šต๋‹ˆ๋‹ค
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์‹ฑ๊ฐ€ํด ํ˜ธํ…” ๊ฐ€๊ฒฉ์€ ๋น„์ŒŒ์ง€๋งŒ ๊ฐ€์กฑ์—ฌํ–‰ํ•˜๊ธฐ์— ์ ๋‹นํ–ˆ์–ด์š”, 4์ธ๊ฐ€์กฑ ๋จธ๋ฌผ๊ธฐ์— ์ ๋‹นํ•œ ํ˜ธํ…” ์ฐพ๊ธฐ๊ฐ€ ์‰ฝ์ง€ ์•Š์•˜์–ด์š”, ์ฆ๊ฑฐ์šด ์—ฌํ–‰์ด์—ˆ์Šต๋‹ˆ๋‹ค. ์ง€ํ•˜์ฒ ์—ญ์ด ๊ฐ€๊นŒ์›Œ์„œ ์ข‹์•˜์–ด์š”.
Stayed 4 nights in Jan 2020

2/10 Terrible

Jo-Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theft out of safe - No help from Novotel

Disappointing - my safety box was broken into by a staff member or someone with a key to get in, and nobody will help me. I expected more from Novotel. Not only was the hotel sub standard, they promote crime. I have been promised the name of the person that opened my safe but am now hearing every excuse under the sun. I did not expect my experience of Singapore to be filled with such disgust. Donโ€™t do it to yourself - rather choose another country. If it must be Singapore, choose another hotel and watch your belongings
Stayed 2 nights in Jan 2020

10/10 Excellent

Andy, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Clarke Quay is great for food and relaxed social scene.
Stayed 3 nights in Jan 2020