Saint Bernard Vacations

I have stayed in the French Quarter 5 times and this is the worst experience we have had. We had to change rooms 3 times in 3 days. Once due to keys not working (throughout our stay we had to have the keys reprogramed >10 ×'s), once due to toilet flushing continuously. The 1st room had such a strog chemical smell like someone was vaping in there. The 3rd room, which they said was their best (room 216) had a balcony door that did not close completely so you could smell people who were smoking outside, the elevator, which was around the corner, was very loud. Additionally, the volume of which you heard talking, yelling, laughing, and cars all night long made me feel as though I was actually on the street. It made it virtually impossible to sleep. We tried wearing noise cancelling head phones with music going all night but that shouldnt be necessary. All of the problems we had while we were there and not once did the staff ask or offer any type of refund or for us to speak to a manager. I will never stay here again and i will most certainly advice others to avoid it

Good