COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in new tab or window
See all properties

The Westin New Orleans

Photo gallery

Featured Image
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
27-inch flat-screen TV with digital channels, pay movies
Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Westin New Orleans

The Westin New Orleans

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationAudubon Aquarium of the Americas3 min walk
  • Popular LocationHarrah's New Orleans Casino4 min walk
  • Popular LocationErnest N. Morial Convention Center19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

About this area

New Orleans

Located on a river, The Westin New Orleans is in French Quarter neighborhood and is connected to a shopping center. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
View in a map
Map
Popular Location

What's nearby

  • Audubon Aquarium of the Americas - 3 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Jackson Square - 9 min walk
  • Henry Clay Statue - 12 min walk
  • Ernest N. Morial Convention Center - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • River 127 – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.

About this property

The Westin New Orleans

4.5-star luxury hotel connected to a shopping center in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking. All 437 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find 24-hour room service and free newspapers. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

27-inch flat-screen televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 33.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Grocery/convenience store
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (24309 square feet of space)
  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

New Orleans
New Orleans
New Orleans Central Business District
New Orleans Central Business District
Air conditioned
Air conditioned
4 star
4 star
Hotel
Hotel
Family friendly
Family friendly
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Dogs welcome
1 per room (up to 40 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 13 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Self parking fee: USD 33.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 787 out of 1433 reviews
5 - Excellent 55%
Rating 4 - Good. 368 out of 1433 reviews
4 - Good 26%
Rating 3 - Okay. 135 out of 1433 reviews
3 - Okay 9%
Rating 2 - Poor. 76 out of 1433 reviews
2 - Poor 5%
Rating 1 - Terrible. 67 out of 1433 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our stay for the most part was wonderful until we got the bill and found out that we had to pay almost $38 for parking a day and this is not valet parking we're talking about there was no indication at the front desk or when we booked that this would be a fee that we have to pay in addition to the room which was very disappointing. Also they didn't have a pool.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. There was a Saks fifth with Gucci in the store the 3rd floor. The hotel had a theater and It was in a great location for tourist. Needless to say I enjoyed my stay.
Stayed 6 nights in Jun 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotels!! Only issue I noticed stains in our pillow case and sheets and had to beg for housekeeping to come out and change it! Everything else was very nice! Mall in the hotel and hotel in good area… Walking distance was very close!
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love that check in is on 11th floor and offers a beautiful view of the French Quarter, Algiers Point, and the bend in the river. Look forward to staying at Westin in the future. Our room offered the same beautiful view and the room was nice as well.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from my room was over the top of the parking garage. It would be nice if they would cover the top deck and put a nice garden cover on it.
Stayed 3 nights in Jun 2021