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Royal Sonesta New Orleans

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Featured Image
Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Outdoor pool, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Balcony
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Royal Sonesta New Orleans

Royal Sonesta New Orleans

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationCanal Street2 min walk
  • Popular LocationHarrah's New Orleans Casino9 min walk
  • Popular LocationNational World War II Museum19 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)24 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, Royal Sonesta New Orleans is in the entertainment district and near a train station. Bourbon Street and Jackson Square are notable landmarks, and travelers looking to shop may want to visit French Market. Looking to enjoy an event or a game? See what's going on at Mercedes-Benz Superdome or Fair Grounds Race Course. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Canal Street - 2 min walk
  • Saint Louis Cathedral - 9 min walk
  • Basin St. Station Visitor Information Cultural Center - 9 min walk
  • Harrah's New Orleans Casino - 9 min walk
  • National World War II Museum - 19 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • Desire Oyster Bar – Bistro with a bar. Serves breakfast, lunch, and dinner, happy hour available.
  • The Jazz Playhouse – Restaurant with a bar. Open daily.
  • Le Booze – Serves light fare daily, happy hour available.

About this property

Royal Sonesta New Orleans

Luxury New Orleans hotel in French Quarter, walk to Bourbon Street
4 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 5 bars/lounges, a fitness center, and a poolside bar. All 483 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, iPod docks, and premium bedding.
Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 45.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: USD 16-20 per person
  • 4 restaurants and 1 coffee shop/café
  • 5 bars/lounges and 1 poolside bar

Things to do

  • Fitness center
  • Nightclub
  • Outdoor pool
  • Shopping

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Dogs and cats welcome
1 per room (up to 30 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 35 per day (for stays between 01 March - 05 March)
  • Resort fee (February 25 - March 01): USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta Orleans Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans New Orleans
Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 1271 out of 2216 reviews
5 - Excellent 57%
Rating 4 - Good. 581 out of 2216 reviews
4 - Good 26%
Rating 3 - Okay. 210 out of 2216 reviews
3 - Okay 9%
Rating 2 - Poor. 87 out of 2216 reviews
2 - Poor 4%
Rating 1 - Terrible. 67 out of 2216 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness
Not enough people working bell desk. Long wait. Paid for room with bourbon balcony and was facing side street that was closed and fully under construction
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great employees! The balcony was excellent! The pool was a nice reprieve.
Stayed 3 nights in Jun 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were prepared for Bourbon St noise, but not the fact the hotel lets the party continue unchecked in the rooms. There’s no escaping it, and I mean yelling all night, music blaring from room, foot races down halls and outside balconies. Hotel was unresponsive before arrival and messed up the one ask we had once we arrived. Room was musty, like bad, and our bathroom became a lake when trying to shower. I’d never stay here again.
Stayed 5 nights in Jun 2021

2/5 Poor

Traveled with family
Disliked: Staff & service
Not really up to standard , certainly not worth the price paid
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Jun 2021