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InterContinental New Orleans, an IHG Hotel

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of InterContinental New Orleans, an IHG Hotel

InterContinental New Orleans, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationCanal Street3 min walk
  • Popular LocationHarrah's New Orleans Casino8 min walk
  • Popular LocationMercedes-Benz Superdome15 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)19 min drive

Choose dates to view prices

About this area

New Orleans

Located in New Orleans's New Orleans Central Business District neighborhood, InterContinental New Orleans, an IHG Hotel is in the city center and near a train station. Bourbon Street and Cafe Du Monde are notable landmarks, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Check out an event or a game at Mercedes-Benz Superdome, and consider making time for Audubon Aquarium of the Americas, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Henry Clay Statue - 3 min walk
  • Canal Street - 3 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Audubon Aquarium of the Americas - 12 min walk
  • Mercedes-Benz Superdome - 15 min walk

Getting around

  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

About this property

InterContinental New Orleans, an IHG Hotel

4-star New Orleans hotel in New Orleans Central Business District, walk to Canal Street
A snack bar/deli, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, valet parking, and 24-hour room service. All 484 rooms offer comforts like Egyptian cotton sheets and down comforters, plus free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars, and coffee makers.
InterContinental New Orleans, an IHG Hotel offers 484 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 24-hour room service

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (32487 square feet of space)
  • Meeting rooms - 19

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Dogs welcome
2 per room (up to 40 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental
InterContinental New Orleans
InterContinental New Orleans, an IHG Hotel Hotel
InterContinental New Orleans, an IHG Hotel New Orleans
InterContinental New Orleans, an IHG Hotel Hotel New Orleans

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 762 out of 1322 reviews
5 - Excellent 58%
Rating 4 - Good. 363 out of 1322 reviews
4 - Good 27%
Rating 3 - Okay. 112 out of 1322 reviews
3 - Okay 8%
Rating 2 - Poor. 50 out of 1322 reviews
2 - Poor 4%
Rating 1 - Terrible. 35 out of 1322 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff!
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Trolley cars a bit rumbly in the morning but welcome to nola
Stayed 3 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Staff & service
-The bathroom sink & counter are too high! I am 5 ft 4 in and I had to stand on my tip toes to brush my teeth, -Shower nossle did not work well -Air conditioner filter is dusty and should be changed -The steam iron in the room leaks significantly
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 1 night in Jun 2021

3/5 Okay

Liked: Cleanliness
Not all service available as expected. No bell hop.
Stayed 1 night in Jun 2021