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Overview of Astor Crowne Plaza New Orleans

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Featured Image
Outdoor Pool
Outdoor Pool
Pool
Premium bedding, in-room safe, desk, blackout drapes

Astor Crowne Plaza New Orleans

4.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationHarrah's New Orleans Casino8 min walk
    Popular LocationHenry Clay Statue8 min walk
    Popular LocationJean Lafitte National Historical Park and Preserve Visitor Center9 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Deluxe Room, 1 King Bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking (Alexa)

    4.1/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking, City View

    4.1/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking (LEISURE)

    4.2/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStandard Room
  • Deluxe Room

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room

About this area

New Orleans

In the city center, Astor Crowne Plaza New Orleans is in New Orleans's French Quarter neighborhood, a walkable area with good shopping. Bourbon Street and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at Jackson Square and City Park. Audubon Aquarium of the Americas and Audubon Zoo are not to be missed. Spend some time exploring the area's activities, including golfing and segway rentals/tours. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Harrah's New Orleans Casino - 8 min walk
  • Henry Clay Statue - 8 min walk
  • Jean Lafitte National Historical Park and Preserve Visitor Center - 9 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Basin St. Station Visitor Information Cultural Center - 12 min walk

Getting around

  • New Orleans Union Passenger Terminal - 19 min walk
  • AirportLouis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
View in a map

About this property

Astor Crowne Plaza New Orleans

Luxury New Orleans hotel in French Quarter, walk to Canal Street
A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. All 693 rooms provide free WiFi, 24-hour room service, and TVs. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Astor Crowne Plaza New Orleans offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Breakfast available for a fee: USD 15-20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry cleaning service

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (32001 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: this property does not allow coolers in guestrooms.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza New Orleans New Orleans
Astor Crowne Plaza New Orleans Hotel New Orleans

Frequently asked questions

Is Astor Crowne Plaza New Orleans pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Astor Crowne Plaza New Orleans?
Valet parking is available for USD 49 per day.
What time is check-in at Astor Crowne Plaza New Orleans?
Check-in is from 4 PM - midnight.
What time is check-out at Astor Crowne Plaza New Orleans?
Check-out is at 11 AM. Late check-out is available for USD 200 (subject to availability).
Where is Astor Crowne Plaza New Orleans located?
Located in French Quarter, this luxury hotel is steps from Canal Street, Bourbon Street, and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.
4.0
Very Good
Rating 5 - Excellent. 1088 out of 2716 reviews
5 - Excellent 40%
Rating 4 - Good. 916 out of 2716 reviews
4 - Good 34%
Rating 3 - Okay. 370 out of 2716 reviews
3 - Okay 14%
Rating 2 - Poor. 197 out of 2716 reviews
2 - Poor 7%
Rating 1 - Terrible. 145 out of 2716 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Only thing that was a little issue was i had called a couple hours before midnight telling the lady i was going to be late coming in and she told me that was fine. I showed up and the guy told me nothing was said to him so my reservation would have been cancelled. He fixed it right up and was soo nice about it. Will stay again for sure.
Stayed 1 night in Jan 2021

1/5 Terrible

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Property conditions & facilities
The shower water was cold and no one did anything to rectify the situation.
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on Canal and Bourbon. Didn’t have a trash can or coffe maker in the room.
Stayed 2 nights in Jan 2021

2/5 Poor

Traveled with family and small children
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Looked like a great hotel off bourbon street but was greeted with an insane amount of homeless people outside the doors and no place to pull the car up to unload or area for valet parking. Walked inside to check in the lady at the desk was rude and had an attitude The guy in charge of valet was standing there having a conversation with someone about his time working in a jail instead of getting the cars moved for valet. The lobby smelled of weed and there wasn’t sanitation between each guest. The room had no fridge and the lock on the door was busted the toilet kept running the whole time and no hot water. And wherever the hotel has valet parking is super far from the hotel itself. I was very disappointed and expected more from crown plaza.
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Dec 2020