Vacations Close To Arena Gorda Beach

Great time, had to change rooms but the staff was helpful and friendly.

El Resort, es muy bonito, pero no sé si fuimos en una temporada demasiado caliente porque no pudimos disfrutar las albercas el agua estaba muy tibia en el Ocean había muchos sargazo, no podíamos ni siquiera caminar en la orilla los eventos que había en la noche no podíamos disfrutarlo mucho por el calor tan húmedo que estaba porque todos serán afuera. Obviamente no pudimos disfrutar mucho las albercas, porque el agua estaba tibia todo el tiempo, so no había manera de refrescarse casi toda la música que ponían era mucha salsa merengue, creo que me hubiera gustado que hubiera más variedad de música. La comida no había mucha variedad. Los restaurantes principales tenían solamente cinco platillos principales y era el mismo todos los días el mismo menú cuando estábamos en la alberca ordenábamos una bebida pero tardaban demasiado para llevarla, pero la gente es amable.

It's a well-maintained property. This was our 9th or 10th trip there to RIU palace.

I stayed here for 4 nights and 5 days for a friends birthday (all girls). Overall, the hotel is beautiful. There were lots of pools, restaurant options, and amenities. The food was way better than a lot of other resorts that I’ve stayed in. Now, let’s get to the bad. We stayed in the swim up room with the pool view so it came with VIP Concierge service. We didn’t bother our concierge much, but when we asked her for anything she was useless. The last day, I spoke to her 3 hours prior to my leaving (she said we only needed to tell them 15 minutes beforehand) and asked if she could have someone come to the room to get our 4 bags and pick us up with the cart and take us to the front. She confirmed that they would be there, and I even confirmed again 30 minutes before. Basically no one showed up and she stopped responding to my WhatsApp text and calls. We walked with 4 bags to the lobby and the staff saw us struggling and did not try to help. Red, an entertainment worker, was the best thing there. The entertainment people were lovely. The rooms and building hall we stayed in smelled like mildew. So did our friends room. It looked like they were renovating so maybe that will change. Loved the food, the amenities, Red and the entertainment staff, but the concierge and smell of the rooms need upgrading.