Hotel Riu Palace Macao - Adults Only - All Inclusive

Property class: 4.5

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
Creator video
An aerial view of a resort with multiple buildings, a beach, and palm trees. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
An outdoor dining area with wooden flooring, tables, chairs, and ceiling fans. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
A modern building with a central entrance, surrounded by palm trees and a pathway leading to the entrance. - Hotel Riu Palace Macao - Adults Only - All Inclusive (Punta Cana)
Located close to Arena Gorda Beach and Iberostar Golf Course, Hotel Riu Palace Macao - Adults Only - All Inclusive provides an adjacent golf course, free water park access, and a nightclub. Treat yourself to a manicure/pedicure, a facial, or a massage at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes are offered at the gym; other things to do include windsurfing, beach volleyball, and kayaking. Free in-room WiFi is available to all guests, along with a swim-up bar and a grocery/convenience store.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 59 of 59 rooms

Suite (U)

8.4 out of 10
Very good
(25 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, U)

8.6 out of 10
Excellent
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

7.4 out of 10
Good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, U)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Premium

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Double Room Premium

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite Junior with Garden View

  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (Elite Club (U))

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe | Elite Club | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, U)

8.0 out of 10
Very good
(75 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the neighborhood

Located in Bávaro, a neighborhood in Punta Cana, Hotel Riu Palace Macao - Adults Only - All Inclusive is next to a golf course and near the beach. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Looking to enjoy an event or a game while in town? See what's going on at Rafa Nadal Tennis Center Punta Cana, or consider a night out at Coco Bongo Punta Cana. Spend some time exploring the area's activities, including golfing. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with people sunbathing, walking, and a boat in the water.
    Arena Gorda Beach
    7 min walk - 0.4 miles
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    26 min drive - 9.2 miles
  • Splash Water Park
    3 min walk - 0.2 miles
  • Iberostar Golf Course
    6 min drive - 2.8 miles
  • Cana Bay Golf Club
    10 min drive - 4.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    29 min drive

Restaurants

  • Hotel Riu Palace Punta Cana
    11 min walk
  • Caney Buffet
    15 min walk
  • Daiquiri Lobby Bar
    5 min walk
  • Taino
    11 min walk
  • Sports Bar Bavaro Palace
    11 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renewable energy used
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Riu Palace Macao - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Macao - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Macao - Adults Only - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Riu Palace Macao - Adults Only - All Inclusive located?

Located in Bávaro, this luxury property is within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 709 out of 1231 reviews
Rating 8 - Good. 271 out of 1231 reviews
Rating 6 - Okay. 141 out of 1231 reviews
Rating 4 - Poor. 58 out of 1231 reviews
Rating 2 - Terrible. 52 out of 1231 reviews

Reviews

Verified review

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time! All the amenities were good, service was excellent, and the staff was great as well!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Mateo Pérez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food incredible, people so gentle, all was perfect
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like at home love the staff everyone was so helpful I had a blast with my friends
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. It was a fun and relaxing experience from the time I got there.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff were very friendly and the food was excellent.
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely beautiful! The staff were friendly and the food was good. The hotel overall was clean. I did have a few bugs in my room during my stay as well as my friend’s room. Overall, this was a great property to stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the people here very nice
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Melaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park was my favorite and every staff was helpful and friendly even when they didn't speak english which has been a problem at other RIU's but not them!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax and dont do anything if its your plan for vacation otherwise there is planty of other activities available
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
riu made our experience to Punta Cana easier and enjoyable. Would recommend Them in every situation . The food was also really good because we were scared about the food in punta cana in general but 100/10
Stayed 6 nights in Aug 2026
Verified review

4/10 Poor

Sara I

Liked: Cleanliness, staff & service
Disliked: Amenities
Roach in our blanket, no cold water in the pools and the drinks were watered down. Robin and Maria from the steak house and Japanese restaurants were the best part of the resort. I'll miss only them.
Stayed 6 nights in Sep 2026
Verified review

4/10 Poor

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities
Elite club is a must if staying at this resort. Better alcohol, can get into restaurants without waiting, room has scent diffusers (people we talked to who didn’t have this in their room complained about the moldy smell), airport transfer included with elite club.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Riu Palace Macao. We went on a girls trip, ages 25-27, and felt the resort was the perfect amount of relaxing & fun! Food at the resort was very good for all inclusive food. We enjoyed the steakhouse the most. The staff was wonderful & very accommodating. Robert at the front desk helped suprise our friend on her birthday with decorations in the room! The white party, discoteca & shows were all a blast in the evenings. We would return.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Carlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, food was good and beach access was easy, pool was never too crowded and great activities will definitely return to this property.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best hotels we have stayed in. Love that everything was accessible. No need to take long walks to get from one spot to another. Very polite staff. Beautifully decorated. Food was amazing! The only thing that I dislike was that the gym had no air conditioner. I think it wasn’t working at the moment.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Diozaira Bienvenida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. The shows at the theater were quality performance, staff were polite and always attended.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Casidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, time of year brought seaweed but that was our mistake! Food was good, drinks were great (coconut shake for the win!) swim up bar was nice, beach was pretty, clean facilities and hard working staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a wonderful stay at this hotel! From the moment I arrived, everything was welcoming, comfortable, and well taken care of. The staff was friendly, professional, and attentive, and the entire property was clean and beautifully maintained. My room was comfortable, relaxing, and had everything I needed for a great stay. What really stood out was the overall atmosphere and the level of service. It was the perfect place to unwind and enjoy some time away. I truly enjoyed my experience and would absolutely stay here again. Highly recommend this hotel to anyone looking for a comfortable, relaxing, and enjoyable stay!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Z' Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!!
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

kristina maria

Disliked: Cleanliness, amenities, property conditions & facilities
Checked in the room smelled of mold, tv wouldn’t work and it was stuck in Spanish. Moved to another room the next day. I was with my wife but they moved us to a double bed unit? Staff was nice food was just okay I had better stays with riu in Cabo and Jamaica
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Deyanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good but the pool was very hot.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Macao was a perfect balance of fun and peace. Get a swim up since the pool closes WAY too early! Breakfast was okay, lunch not so good, and I recommend eating at the restaurants for dinner. We had Elite Club but found that most of the fun people were not in Elite Club and we barely used any of the extra benefits
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

alayna Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to many places, and this exceeded expectations! Will come back here everytime. Very helpful and kind staff.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so nice!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had an excellent experience. The room was very clean, the staff was friendly and attentive, and everything was very well organized. The only thing I didn’t enjoy as much was the swim-up pool bar, mainly because it was very crowded and the water was a little cloudy. Other than that, everything was perfect, and I would definitely come back
Stayed 5 nights in Aug 2026