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Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive

Property class: 3.5

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Photo gallery for Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive

A resort pool with a thatched-roof structure, palm trees, and multi-story buildings. - Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive (Punta Cana)
Property video
An outdoor dining area with white tables and chairs, palm trees, and a beach view. - Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive (Punta Cana)
A resort with multiple buildings, a beach, and palm trees. - Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive (Punta Cana)
A spacious lobby with multiple seating areas, a central fountain, and a high ceiling with decorative elements. - Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive (Punta Cana)
Arena Gorda Beach is located near Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive, which provides a free breakfast buffet, free water park access, and a nightclub. Active travelers can enjoy bicycling, beach volleyball, and snorkeling at this property. Treat yourself to a body scrub, a body treatment, or a deep-tissue massage at Bahia Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy onsite activities like kayaking, scuba diving, and sailing. Stay connected with free WiFi in public areas, and guests can find other amenities such as 4 poolside bars and a swim-up bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Suite Junior

Premium bedding, minibar (free items), in-room safe, desk

Suite Junior

  • 43 sq m
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Suite Junior

Premium bedding, minibar (free items), in-room safe, desk

Suite Junior

7.0 out of 10
Good
(11 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Junior

Premium bedding, minibar (free items), in-room safe, desk

Suite Junior

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite (Superior)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite (Superior)

8.0 out of 10
Very good
(153 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite (Superior)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite (Superior)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite (Superior)

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite (Superior)

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, bedside tables, a desk with a coffee maker, and a chair.

Junior Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite, 2 Double Beds

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite, 1 King Bed (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds (Deluxe)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with curtains.

Junior Suite, 2 Double Beds (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with two beds, a desk with a computer, a TV, a chair, a lamp, and a phone.

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (Deluxe)

A bedroom with a four-poster bed, a sofa, two wicker chairs, a small round table with a plant, and a ceiling fan.

Junior Suite (Deluxe)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

About the neighborhood

Located near the beach, Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive is in Bávaro, a neighborhood in Punta Cana. Cana Bay Golf Club and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Traveling with kids? Consider Sirenis Aquagames Water Park and Splash Water Park. Take an opportunity to explore the area for water adventures such as fishing and other activities like golfing. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Carr. El Macao - Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with people sunbathing, walking, and a boat in the water.
    Arena Gorda Beach
    7 min drive - 2.1 miles
  • A beach with clear turquoise water, palm trees, and a few people swimming.
    Los Corales Beach
    18 min drive - 8.3 miles
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    27 min drive - 10.6 miles
  • Punta Blanca Golf Course
    14 min walk - 0.8 miles
  • Cana Bay Golf Club
    8 min drive - 2.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    34 min drive

Restaurants

  • Scoops
    8 min drive
  • Hotel Riu Palace Punta Cana
    16 min walk
  • Mashua Nikkei Restaurant
    4 min walk
  • Bar Piscina Hibiscus
    8 min walk
  • Acuario Restaurant Buffet
    9 min walk

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • 4 poolside bars
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Dalias
  • Los Corales
  • Mai Tai Lobby Bar
  • Takara
  • Tropical Pool Bar

Things to do

  • Beach volleyball
  • Bicycles
  • Bodyboard
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2005
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive?

Check-in start time: noon; Check-in end time: 3 PM. After-hours check-in is not available.

What time is check-out at Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive?

Check-out is at noon.

Does Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive located?

This family-friendly Punta Cana property is located near the beach, within 1 mi (2 km) of Punta Blanca Golf Course and Arena Gorda Beach. Cana Bay Golf Club is 2 mi (3.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bahia Principe Explore Turquesa - Hyatt Inclusive Collection - All Inclusive Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 733 out of 1436 reviews
Rating 8 - Good. 324 out of 1436 reviews
Rating 6 - Okay. 190 out of 1436 reviews
Rating 4 - Poor. 89 out of 1436 reviews
Rating 2 - Terrible. 100 out of 1436 reviews

Reviews

Verified review

8/10 Good

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything are good. The staff very friendly ❤️ See you soon
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Sixto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Food was excellent and drinks out of this world. Best vacations.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Elisa

Liked: Amenities
The pool bar staff is great !!!!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Gianilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Isela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautiful rooms. Stayed for 4 nights and it was a very great stay. Would stay here again.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Destine Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone’s as so friendly!
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Greganne

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food and drinks were good. However, persons of color were treated differently than light skinned guests at the hotel especially in the dining area and as it relates to being shuttled and the other basic amenities offered. The resort was beautiful, food options were wide, pool food options were limited, only 1 pool had the option to get drinks. Room was ok but some maintenance is needed in those areas are needed. More electricity points are needed in the room and in common areas for basic charging. Reception staff is informative and pleasant and there are multiple activities on the resort .
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Andrea

Liked: Staff & service, amenities
The authenticity of the food, and welcoming staff was great!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jacob Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Upgraded to the Esmeralda resort and was worth it. Pool was very clean and had lot of activities to do.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Gauthier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleqn room , staff very friendly
Stayed 4 nights in May 2026
Verified review

8/10 Good

Yaxel

Liked: Cleanliness, staff & service, amenities
The rooms need a little bit more maintenance on bathroom tubs and doors secure excellent service and very variable food was delicious nice pool and customer attention very recommend spa was great only need some room improvement good for family with kids
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Doda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 8-night stay and truly enjoyed every moment! The entire staff was incredibly friendly, welcoming, and always ready to help with a smile. The entertainment team did a fantastic job keeping everyone engaged with fun games at the pool every day, and every evening there was live music or a great show to enjoy. There was always something to do and plenty to explore around the beautiful resort complex. Housekeeping was outstanding—they kept our room spotless every day and paid attention to every detail. The buffet staff also deserves special recognition for being so warm, attentive, and welcoming throughout our stay. The only thing I would change were the bed,I wish they were more comfortable! Thank you to everyone for making our vacation so memorable. We would definitely love to come back and highly recommend this resort to anyone looking for a fun, relaxing, and family-friendly getaway!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. The entertainment was excellent. The food was good as well.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 4 night at Bahia resort specifically Turquesa. We wished we booked a longer stay.It was amazing, amazing..There was not a dull moment during our stay..Huge pool with a bar pool..water park for toddlers..Jacuzzi in the middle of the residence…Rooms are well equipped and clean..stuff are very helpful even though few of them speak little english..The buffet was very nice and lot off staff to help …the only thing they could do better is the little fridge in the room..it s oudated and take ling time to cool things inside..Other than that it was perfect…As I said at the begining , we wished we booked mire days…
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent my sister and brother in law on vacation as an anniversary gift and they could not stop raving about it. They said the staff was the highlight of the trip, their customer service was excellent. Place is under new management and will have many renovations to come but it was still pretty great.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Tomas A

Liked: Cleanliness, staff & service
Maybe I am being too critical because I have stayed in Bahia Principe Leyenda/Fantasia and I loved it, so this experience was disappointing to me. But the buffet variety wss extremely limited, the AC went out for almost a full night during our stay, my wristband key only worked 3 times in 11 days, they resetted it like 6 times and nothing, so I just stop going to the front desk. The welcoming was underwhelming to say the lesst , not even a drink or a cold towel, no room service that was disappointing, waiting for the cars can be frustrating at times to move around the punately but I won't hold the hotel accountable for it that's just nsture, property, beach was a big mess although that is not the hotel's fault, just nature. The last dissappointing thing about this is, too many rules of not being able to use other hotel ammenities, but if you stay in another you can do it, etc. The staff was super nice and hlepful as much as they could, entertainment team was great.
Stayed 11 nights in Aug 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful beach, tasty food, friendly staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

JUAN

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The pool was awesome! The staff was great… thanks Yunior for your assistance and your kind help. Food was extraordinary!! Breakfast very good The room needs a renovation. We stayed at the Bahia Principe Turquesa
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Mbamanovandu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool is nice and clean food was delicious
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are five hotels on the resort. The Turquesa was the furthest away from the beach and did not have room service so we upgraded to the Esmeralda. The property was really nice and well-maintained. However, it could use some upgrades, particularly in the bathrooms. The room itself was really nice, though. Although we were right on the beach, we did not use it much because there was so much seaweed ashore. The pools were really nice so we spent a lot of time swimming. The pools are also a decent size so they didn’t feel crowded. While most of the staff was really helpful, there were a few members who seemed to be bothered when we asked questions. The food selection was good at the buffet. One of the other hotels is called The Legend and seemed to be more kid friendly so keep that in mind if traveling with kids. There’s this area called The Village on the resort that has a lot of shops. It was nice and actually a little cheaper than stores off the resort.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Micheal Garry

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Nice amenities and activities.
Our view
Stayed 14 nights in Dec 2025
Verified review

4/10 Poor

gayaren

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property. Food and drinks were also good. Not enough food choices as when compared to other all inclusive resorts. Entertainment was also lacking. Serving staff was very helpful. Front desk was a mess. Staff there had little idea what they were doing. Manager took forever to come and was very condescending when told about issue. Needs more training. Also had an issue with room door. It took 3 trips and 45 minutes to get that resolved. Most of the staff also expected us to speak spanish. Very strange for a resort that caters to customers from around thebwotld. Not going here again
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

GLENDA

Liked: Cleanliness, staff & service
Not bad but rooms need to be reconditioned! Buffet is good! The service is good. In general comfortable but rooms can improve
Stayed 3 nights in Mar 2026