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Hotel Riu Bambu - All Inclusive

3.5 star property
Turquoise waters, delicious meals, and pristine beaches await at this all-inclusive resort, offering relaxation and adrenaline-pumping activities.

Choose dates to view prices

Photo gallery for Hotel Riu Bambu - All Inclusive

5 outdoor pools - Hotel Riu Bambu - All Inclusive (Punta Cana)
Creator video - submitted by Travel Lover Worldwide MFC
Restaurant - Hotel Riu Bambu - All Inclusive (Punta Cana)
Aerial view - Hotel Riu Bambu - All Inclusive (Punta Cana)
Outdoor dining - Hotel Riu Bambu - All Inclusive (Punta Cana)
Hotel Riu Bambu - All Inclusive: private beach with sun loungers, 7 international cuisine restaurants, Renova Spa for massages and scrubs, water park for family fun. Free WiFi, poolside bars, beachfront location, and helpful staff praised by visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Quadruple Room

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds
  • Free WiFi

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room (U)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (U)

7.2 out of 10
Good
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room (U)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (U)

7.2 out of 10
Good
(82 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (L)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (L)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room (B2C-US)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (B2C-US)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite (B2C-US)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (B2C-US)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Deluxe, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe, U)

7.2 out of 10
Good
(108 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room (Deluxe, L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room (Deluxe, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe, B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room (L)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room (E)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room (Deluxe, E)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room (E)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (L)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (L)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms (U)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite (C)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (C)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (C)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room (C)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room (Deluxe | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe | C)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms (C)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (C)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Room (B2C-CA)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Room (Deluxe | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room (B2C-CA)

A hotel room with a bed, a desk, a TV, and a view of the outside.

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms (B2C-CA)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms (B2C-US)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms (L)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (Kids Free | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Kids Free | C)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room (Deluxe | Kids Free | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe | Kids Free | C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room (Deluxe | Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, Connecting Rooms (E)

A hotel room with a large bed, a bathroom with a sink and mirror, a TV, and a ceiling fan.

Deluxe Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (E)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (U)

7.8 out of 10
Good
(150 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Junior Suite (U)

A modern hotel room with a sofa, a coffee table, a TV, a bed with a headboard, and artwork on the walls.

Junior Suite (U)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on a private beach, Hotel Riu Bambu - All Inclusive is in Bávaro, a neighborhood in Punta Cana. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Consider Coco Bongo Punta Cana for a night out, and don't miss Sirenis Aquagames Water Park if you're traveling with kids. Spend some time exploring the area's activities, including golfing. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with people sunbathing, walking, and a boat in the water.
    Arena Gorda Beach
    6 min walk - 0.4 miles
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    27 min drive - 9.4 miles
  • Splash Water Park
    7 min walk - 0.4 miles
  • Punta Blanca Golf Course
    15 min walk - 0.8 miles
  • Cana Bay Golf Club
    11 min drive - 4.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    31 min drive

Restaurants

  • Nomad
    6 min drive
  • Bar Piscina Hibiscus
    18 min walk
  • Restaurante Colonial
    8 min walk
  • Caney Buffet
    15 min walk
  • La Isla
    8 min drive

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  • Pool
  • Hot tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Riu Bambu - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Bambu - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Bambu - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Bambu - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Bambu - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Bambu - All Inclusive located?

Nestled on the beach, this Bávaro property is within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Cana Bay Golf Club is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Bambu - All Inclusive Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1220 out of 2722 reviews
Rating 8 - Good. 592 out of 2722 reviews
Rating 6 - Okay. 430 out of 2722 reviews
Rating 4 - Poor. 243 out of 2722 reviews
Rating 2 - Terrible. 237 out of 2722 reviews

Reviews

Verified

6/10 Okay

Karen

Liked: Staff & service, amenities, property conditions & facilities
The hotel needs some work but we had a good time!
Stayed 4 nights in Jul 2026
Verified

8/10 Good

John Ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort for family, staff was very kind. Rooms were clean.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Vanessa Carolina

Liked: Staff & service
Disliked: Property conditions & facilities
Food, pool areas, staff and party areas are perfect just the rooms need more cleanest and a better conditioner air… I’ll be Back there!
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Sharnawattie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very helpful and friendly staff
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ilin Gersson Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the resort. The people were absolutely fantastic. I will definitely be back.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

Ayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Child friendly hotel
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was absolutely amazing and the variety of it is huge the services were really good and stuff were always kind and smiled
Stayed 10 nights in May 2026
Verified

10/10 Excellent

Annie Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and food was good in the buffets. Distance to the beach was very convenient.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Dequan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall resort was clean, well-maintained and just a good experience for a first time solo trip. Great experience!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jorge luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about riu. Riu party awesome experience great food steak house hibachi. I enjoy everything great staff so helpful thank you riu I’ll be back!.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Mariluz

Liked: Staff & service, amenities, property conditions & facilities
Rooms out dated and not clean but outside the rooms everything was great. Staff very friendly
Stayed 5 nights in May 2026
Verified

6/10 Okay

Noor

Liked: Staff & service, amenities
Disliked: Cleanliness
We had a blast here but the only thing I’d have to complain about is the rooms. Out dated and they could use some renovation. And these tiny tiny bugs were crawling all over the place including myself. I’m not sure what they were but they were super tiny. Other than that staff was amazing and everything else was great.
Stayed 4 nights in Jul 2026
Verified

4/10 Poor

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
When we got in our room none of the electrical outlets were working, the telephone and the safe was not working either we made a repair order and it was never fix. The staff were really friendly and nice no complaints over that. Also the pool was in terrible condition.
Stayed 6 nights in Jun 2026
Verified

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly very clean
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Emileigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from all of the negative and positive reviews, my boyfriend and I had a very great time. Food was great, drinks, pool, amenities, etc! The people were so nice, but I will say the women were not super nice. The only downside I will say is one of the cleaning ladies took my boyfriend’s charger. (yes we stripped that room to make sure we didn’t misplace it). I loved the different restaurants aside from the buffet! I would definitely rebook this resort!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu was awesome to stay at. It had a lot of fun things to do including tons of pools a nice beach and parties. The only thing I’d say needs an improvement would be the food service. To be in DR and to have American style foods all the time was a bit of a disappointment but other than that I would do it again!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Sherita

Liked: Cleanliness, staff & service, amenities
The outlets were in poor condition. The rooms need minor updates. The staff was awesome. Dinner is first come firat serve-no reservations. Bambu doesn’t offer room service.
Stayed 4 nights in May 2026
Verified

8/10 Good

Luca

Liked: Cleanliness, amenities, property conditions & facilities
We like the beachfront access and all the cool activities like the RIU parties and the splash park. There’s lots of bad reviews about the food but we found them to be quite untrue as everything we had was good and did not make us sick. Obviously we stayed away from seafood
Stayed 6 nights in Apr 2026
Verified

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The shower had no shampoo or conditioner for guests — only a 2-in-1 “hair & body wash”, which appeared to be just like the same hand wash product provided in the bathroom. Shower flooded many times as the drain was not doing its job properly. The restaurants were not open until 10pm (as advertised), all of them closed as soon as the “limited number of people” was reached. Food was okay, nothing spectacular; a variety of appetizers and desserts were served, but there were only a few options for main dishes. Everything tasted fresh though. Pools were poorly maintained and got dirty very fast due to the huge number of guests. Bars were good with friendly staff making drinks all day — without pressure for tips. Beach front was a nice spot to relax and enjoy calmness. It is a cheat resort, don’t expect much. Good option if you have a low budget for a short trip.
Stayed 3 nights in Jul 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was overall good except for the food could have been varied and the last dinner night there was a roach walking on the buffet around the food and many flies. The staff however was amazing!!!!!
Stayed 8 nights in Apr 2026
Verified

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was excellent, but the room cleaning was very poor; the rooms smelled bad due to mold, and even the blanket was dirty. The food was superb—the complete opposite of the rooms. The pools were nice and very clean, and both breakfast and dinner were fantastic. The room cleaning was the biggest letdown—it was sloppy, and the bathroom was dirty. I switched rooms, but the next one was exactly the same.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Lucero

Disliked: Cleanliness, staff & service
Room was okay kinda small and lights only worked if the room key was in the box that activated electricity throughout the room. Wall plugs did not work in the room except but one. Alcohol was available but it was in a very inconvenient spot as well as the mini fridge. Room service was very quick and sheets seemed not to be switched out or not cleaned very well. Also seemed like since i spoke Spanish, employees seem to not care if i was being treated with kindness and respect.
Stayed 3 nights in May 2026
Verified

8/10 Good

Luigina

Liked: Cleanliness, amenities, property conditions & facilities
The entertainment crew were fantastic. The servers in the restaurants were friendly and sing to us. They would go beyond the service of making sure we had drinks and were always cleaning our table. We were greeted with flowers in the morning at our table it was wonderful. The front desk was no help we checked I asked for the information of events and parties I just asked to download and app and figure it out. The app had barely information. The guests at the hor were awesome and friendly it felt safe among strangers the vibe was incredible. It was from the guests who filled me in on what was happening and they got it from the entertainment staff. Over all excellent totally recommend it. House keepers are great if you needed anything right away no problems. It was great !
Stayed 5 nights in May 2026
Verified

8/10 Good

Theresa marie

Liked: Cleanliness, property conditions & facilities
Room was clean. Beds a bit too firm for my liking. All housekeeping & minibar requests were handled as asked. Staff very present and busy cleaning common areas. Everyone was friendly but spoke very little English, brush up on ur Spanish before going! Only used buffet and 2 of the restaurants, but all were clean and provided ample options. There are a lot of vendors walking the beach daily but they moved on when told no. I read so many terrible reviews before going so I was worried, but honestly my biggest complaints are the resort is huge so it was hard to find everything, and the beach is so well-maintained that I couldn't even find a seashell! Ignore the complainers and get ready to relax!
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Jeffrey

Disliked: Staff & service
This was my fourth stay at a Riu resort, they are usually great, this one not so much. The service was definitely not what you usually get at a Riu, most of the time I felt like an interruption. The pools are in need of repairs, as there are tiles missing. I had read in other reviews that the food isn't very good, and that is true. I am not a picky eater whatsoever, and neither are the other 3 guys I traveled with, but we all agreed it wasn't good. I do want to give a mention to the following staff members that provided excellent service: Smith at the reception desk, Noel at the lobby bar, and Sol at the pool bar, they were awesome. You get what you pay for, and I didn't go with high expectations, but in my opinion, it could be much better.
Stayed 6 nights in Apr 2026