Hotel Riu Bambu - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Bambu - All Inclusive

A resort with multiple swimming pools, sun loungers, and palm trees. - Hotel Riu Bambu - All Inclusive (Punta Cana)
Creator video - submitted by Travel Lover Worldwide MFC
An aerial view of a resort with a beach, palm trees, and a pool area. - Hotel Riu Bambu - All Inclusive (Punta Cana)
A spacious lobby with a high ceiling, red pendant lighting, and a patterned carpet. - Hotel Riu Bambu - All Inclusive (Punta Cana)
A restaurant with outdoor seating, blue and white decor, and a view of palm trees. - Hotel Riu Bambu - All Inclusive (Punta Cana)
Located close to Arena Gorda Beach and Iberostar Golf Course, Hotel Riu Bambu - All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a private beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to a facial, hydrotherapy, or a manicure/pedicure at Renova Spa, the onsite spa. Be sure to enjoy international cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the health club; other things to do include basketball, volleyball, and rowing/canoeing. In addition to 2 swim-up bars and 3 poolside bars, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

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Room options

Available filters for rooms
Showing 43 of 43 rooms

Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds
  • Free WiFi

Suite Junior

  • 47 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Double Room Standard

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Family Room (U)

7.2 out of 10
Good
(50 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Room (U)

7.2 out of 10
Good
(93 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Deluxe Room (L)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Double Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Junior Suite (B2C-US)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room (Deluxe, U)

7.2 out of 10
Good
(116 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Room (Deluxe, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Room (Deluxe, B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

Family Room (E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Family Room (Deluxe, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite (L)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Bedrooms (U)

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Double Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Junior Suite (C)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room (Deluxe | C)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Deluxe Room, Connecting Rooms (C)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Deluxe Room, Connecting Rooms (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (Kids Free | C)

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Family Room (Deluxe | Kids Free | C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Deluxe Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Double Room (U)

7.8 out of 10
Good
(165 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Junior Suite (U)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on a private beach, Hotel Riu Bambu - All Inclusive is in Bávaro, a neighborhood in Punta Cana. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Traveling with kids? Consider Sirenis Aquagames Water Park and Splash Water Park. Spend some time exploring the area's activities, including golfing. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • A beach with people sunbathing, walking, and a boat in the water.
    Arena Gorda Beach
    6 min walk - 0.4 miles
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    27 min drive - 9.4 miles
  • Splash Water Park
    7 min walk - 0.4 miles
  • Punta Blanca Golf Course
    15 min walk - 0.8 miles
  • Cana Bay Golf Club
    11 min drive - 4.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ)
    31 min drive

Restaurants

  • Hotel Riu Palace Punta Cana
    11 min walk
  • Mashua Nikkei Restaurant
    7 min drive
  • Bar Piscina Hibiscus
    18 min walk
  • Caney Buffet
    15 min walk
  • Bahia Principe Lobby Bar
    6 min drive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Riu Bambu - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Bambu - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Bambu - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Bambu - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Bambu - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Bambu - All Inclusive located?

Nestled on the beach, this Bávaro property is within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Cana Bay Golf Club is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Bambu - All Inclusive Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1260 out of 2836 reviews
Rating 8 - Good. 625 out of 2836 reviews
Rating 6 - Okay. 452 out of 2836 reviews
Rating 4 - Poor. 244 out of 2836 reviews
Rating 2 - Terrible. 255 out of 2836 reviews

Reviews

Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The food could have been a little better but I loved it there
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Gloria Ann Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Karen

Liked: Staff & service, amenities, property conditions & facilities
The hotel needs some work but we had a good time!
Stayed 4 nights in Jul 2026
Verified review

4/10 Poor

Zohra

Disliked: Staff & service, amenities, property conditions & facilities
Too crowded, staff not trained. Only the person who cleaned our room was nice and helpful.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

John Ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort for family, staff was very kind. Rooms were clean.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, the staff do a great job, they were always in the best disposition to serve. The only thing I had comments is in the A/C at the rooms, sometimes feels hot. Thats the only thing you need to improve.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Alhaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was great! The pool options were fantastic. The food options were good but the food could be seasoned a bit or have spices on the side.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Jessica Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and a good size. Properly is easy to navigate and safe. Parties are fun and rowdy but other areas are calm and relaxed- best of both worlds.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Shaneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, staff was friendly and helpful, property was well maintained, room could use a little updating but not bad. I would return…
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Anayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only problem was most of the outlets did not work in the room. The Tv was broken also. Staff was super nice and helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jayah Dianne-merrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, and the food was
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rene at the front desk was amazing. Santana at the excursion desk was amazing. The room was a disaster. Room 3003 had a bolt missing from the toilet and the room smelled like a sewer. The gym did not have adequate work machines. The FOOD was horrible. Stay at Riu Bravo.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Vanessa Carolina

Liked: Staff & service
Disliked: Property conditions & facilities
Food, pool areas, staff and party areas are perfect just the rooms need more cleanest and a better conditioner air… I’ll be Back there!
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Marneh

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was cleaned amazing every day. The food wasn't something special. The resort is mostly for party people not like a family resort for quiet time and joyful stay. Every night drunk people yelling on hallways banging doors and trashing rooms. Overall not a great vacation experience.
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

RHONDA LEE LEE

Liked: Cleanliness, amenities, property conditions & facilities
First room on first floor balcony door didn't lock..went back to desk..they changed my room to a 2nd floor and closer to the front.every need I had was met..desk staff was pleasant and helpful..Emily in colonial dining room a dream .but most of staff...just there .asked that my room not be serviced and still went on daily..only complaint..
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first All Inclusive and it was amazing! I usually avoid them and I’m glad I didn’t this time
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Alexa

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were friendly and useful however my room only had one working plug which i had to share back and forth with my roommate to charge my phone. Breakfast finished way too early and the food was no where near good. One of my beds was near broken and gave me a bad back. There’s also no golf carts. The Riu jungle party is advertised online as every Monday however when I arrived I learned that it’s every Tuesday
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

AnnMarie

Disliked: Cleanliness, property conditions & facilities
Food was not good at all not even traditional Dominican dishes. Roaches in the sports bar near the late night snacks. People smoking cigarette's and cigars all around including in the pool. Room was outdated (light fixtures broken and dresser drawers broken) not much entertainment at all compared to other Riu resorts.
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Clarisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel does not have golf carts to move around. You have to do a lot of walking in the heat to get to beach and restaurants. The restaurant staff are amazing. The resort also has a business with their own drivers ans so not let you order taxis or have anyone pick you up unless its someone thats paying them. They make guests walk miles to the entrance to meet their rides. I DO NOT RECOMMEND THIS PLACE.
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Tenesha

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was a cockroach on my bed . I ask for 2 connecting rooms and it was not provided . The beach was filled with sea weed . We had no wifi for over 36 hrs . The only positive thing at the resort is the food and staff.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Noor

Liked: Staff & service, amenities
Disliked: Cleanliness
We had a blast here but the only thing I’d have to complain about is the rooms. Out dated and they could use some renovation. And these tiny tiny bugs were crawling all over the place including myself. I’m not sure what they were but they were super tiny. Other than that staff was amazing and everything else was great.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
I was a bit worried before arriving after reading the reviews since this was my first time in Punta Cana and my first time staying at an all inclusive resort but I’ve never been left more happier and satisfied. All the staff here are very welcoming, helpful and so full of life. I give the food a 7/10 considering they are mostly all buffets but nonetheless there are so many restaurants to choose from. The cleaning crew does a great job every morning cleaning your room and the hotel staff are very quick to cater to your needs. Entertainment is a 10/10, everyone there definitely knows how to have a good time — the party never stops. However, be aware of the bugs. My friends room had a cockroach crawling around but the staff were quick to get rid of it and have another room ready in a few hours. I don’t normally write reviews for places I’ve been to but now that I am home I cannot stop thinking about the amazing time I had. Don’t let the bad reviews fool you — coming from a very picky person. All love to the RIU Bambu staff ❤️❤️
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The shower had no shampoo or conditioner for guests — only a 2-in-1 “hair & body wash”, which appeared to be just like the same hand wash product provided in the bathroom. Shower flooded many times as the drain was not doing its job properly. The restaurants were not open until 10pm (as advertised), all of them closed as soon as the “limited number of people” was reached. Food was okay, nothing spectacular; a variety of appetizers and desserts were served, but there were only a few options for main dishes. Everything tasted fresh though. Pools were poorly maintained and got dirty very fast due to the huge number of guests. Bars were good with friendly staff making drinks all day — without pressure for tips. Beach front was a nice spot to relax and enjoy calmness. It is a cheat resort, don’t expect much. Good option if you have a low budget for a short trip.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Nuri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lighting throughout the property is over 20 years old, and the HVAC barely works in the room. The ceiling fan can't control the speed; it's only on and off. Cockroaches are everywhere in the property and inside the shower. The hairdryer doesn't work. No ironing board. When you remove the RIU card from the door, the whole room shuts off, even the outlets, so you can't charge anything when you aren't in the room The buffet's food made my whole family sick, and there was a 15-30 minute line in each aisle. The smart door lock has locked us out for 3 days in a row, and the maintenance crew hasn't fixed it. Steakhouse: you gotta be there 1hour before opening. Stay in line; if not, you will not be able to go there. If you don't speak spanish it will be hard for you to communicate with 80% of the staff. The entertainment crew will go to any umbrella that has girls so they can “talk to them for the activities.” Still, we never saw one man participating in any of those entertainment-only women. Personally, I don't mind that; that's true of every resort I have been to so far, but at this resort, it was more so 😂. It does have a minibar, and it's completely free, so that's the only good thing about it. It does have activities outside of the resort It does have an indoor club and pool parties Most of the servers were friendly The cleaners have done a good job The reception was helpful to some extent As a resort, unfortunately, we didn't have a good experience 🌟🌟 Thank u
Stayed 7 nights in Aug 2026
Verified review

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service
Where should I begin ? This property is by far the worst RIU I have ever stayed at. Let’s just list pros and cons. Pros: Pool parties are fun. Entertainment staff are very high energy. Shows are great. Small shuttle that takes you for free to a small souvenir shop only 10min away. Cons: Straight cats on property are all over the place. No ATM on premises. They have a booth that requires you to show passport to give you any exchange. Roaches on their restaurants. (Physically seen at the Hibachi restaurant. ) The AC unit does not blow cold air and makes horrible noises at night. The beds are worn down and hard. Rooms are outdated. Beach are is infested with their own salesmen who are on you as soon as you hit the sand. (So much for a private beach) Staff are very stereotypical and tip hungry. No dollars= no service. No welcoming attitude. Poor customer service from check-in staff-no map of property given or orientation to the place and activities. Transportation is a pain, be ready to use only their taxi services. No uber is allowed near their property. You must walk to the main entrance at your own risk. *this one might just be my own perception, be your own judge- Everywhere you go if they know you staying at RIU bamboo will treat you like you are staying at the lowest of the low. Again , be your own judge. I really hope this helps someone not to spend their hard earned money on properties like this. RIU do better. Yes , there are Latinos who don’t speak Spanish
Stayed 6 nights in Aug 2026