Beautiful hotel. Loved the room decor. Need 50 characters.
The staff was amazing! So friendly! My only complaint would be that we stayed 5 nights and never had our room cleaned and didn’t get fresh towels without asking.
This is my favorite hotel in New Orleans. My husband and I stay here 6 or 7 times a year due to the location, attention, and the cleanliness of this hotel.
The faucet leaked a little bit, and the toilet handle was very loose, if you didn’t adjust it every time you used it, it would run for a long time.
The staff was outstanding. Location was nice but there was too many police officers at the hotel too many times but I think it’s because of the refugees from Lake Charles area that was houses there as well. My shower was leaking and they were not able to fix and my second room sheets wasn’t clear ...
The night clerk was not very pleasant to deal with, ask a question and it was like your bothering her, the lady on the day shift was very helpful for a first time individual in New Orleans.
Excellent location, awesome hotel and staff very helpful
The hotel's view of the river is awesome!
El personal es súper amable,solicité sábanas y jabón y me fueron entregados amable y rápidamente,a pesar de la pandemia tienen un sistema para proporcionar algo así como un mini desayuno,solo tengo una observación en contra mi habitación no estaba muy limpia,las sábanas estaban limpias,pero la bañera ...
I liked the court yard view, and the staff were really nice. The Hyatt didn't disappoint.
The staff is for sure the one factor that wins you over. They were willing to look up any activities we were interested in, give us recommendations and even call a tour company on our behalf. I for sure know that when we come back to New Orleans, that’s the way we are heading. The room was nice, ...
Beautiful, clean, comfortable room. Excellent customer service. Loved the lobby, was able to lounge there for a bit while it was raining outside.
Cleanliness Partial view of Lake, not full view. no more to say
The fixtures in the room were all very nice and new. I loved the black and white theme. On the downside the air conditioning didn't seem to work too well at keeping the room cool or circulating the air. No iron in the closet but I assume you could ask for one from the front desk. I would definitely ...
Was a last minute place and I was glad with my purchase
The staff were great, one elevator was temporarily out while I was there. This was not an issue for me, but I feel it has to be mentioned. This is not a large corporate hotel, each room seems unique. Due to the small room size TVs are mounted high, but iit's New Orleans and you can walk to Bourbon ...
Ebrything was near to the places where need to go tru the canal fresh markets the other stores Burban street ebrything good
Great staff. Room was nice and clean. Limited amenities due to Covid-No breakfast or housekeeping
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