TV did not work reliably. Technician unable to fix. Too late in the eve to bother asking for a room change and none was offered.
Staff was helpful. Great location. Would stay here again.
Hotel is a bit dated. Very clean and best location in the city!
Beautiful hotel, very welcoming and accommodating specially during these times. Would love to stay here again.
During COVID times they did a great job with service. Beautiful lobby and great views of the Charles from the room
Perfect location. Easy to walk to restaurants and shops. Pleased with how clean the hotel was. During the pandemic a mask is needed when in public space and social distancing is enforced. Rooms are not being cleaned daily at this time which is understandable, but Hilton needs to devise a way to exchange ...
The property was wonderful. The room was large and beds were comfy, but what stood out the most was the staff. They were just at a whole other level of friendly and accommodating than what I usually encounter and to me, that makes all the difference.
Great staff! Fantastic location. And restaurant downstairs, Precinct, had great staff and top rated food. Can’t wait to go back!
Overall the hotel was a great hotel. Everything was clean and up to date.
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