Clean place and nice staff but there were a few issues. The hallways had a weird musty smell, and my room randomly smelled like sewage and rotten food. Also, it was a bit loud. It seemed like you could hear everything in the halls and rooms around us. They had coffee in the rooms, but no cups, creamer, ...
Hotel overbook, services didn’t work. Was waiting for a hour for a room I book & paid for that they give to someone else.
The hotel and staff were wonderful; clean, friendly and welcoming. Our only regret was that the buffet was not available. The brown bag breakfast was nice but much prefer the variety of the buffet.
The stay was great and staff was professional. The welcome you received you arrive is always greeted with smiles and your name.
Service was great. The ladies were awesome. But the hotel definitely needs improvements our room smelled humid, and the shower is disgusting I wouldn’t stay again it didn’t meet my standards but like I said the girls were great
Rooms were clean, no breakfast because of the pandemic, but overall the staff is friendly
Only one night but can not think of anything negative to say about this property.
The staff and the facility served our needs perfectly. The facility was clean and the staff was friendly and efficient
Good clean and very professional I wish the pool didn’t have so much bleach
I like that we had a view, did not like the elevators but other than that I enjoyed my stay. My kids really enjoyed it.
Great location great breakfast and great service Clean nice rooms
Property was very pleasing with all their remodeling. Beds were extremely comfortable. The heat and AC was relatively quiet with a steady hum which helped us sleep. Staff was very pleasant. The only downside was due to Covid, we couldn't have their otherwise very tasty breakfast.
shower heads spray water all over you my hair was soaking wet
Located close to everything we wanted to be near, easily accessible and the staff was SUPER nice and accomodating! we'll stay here from now on
i like the building colors, the room was a little hot but overall nice view and nice people so it was a great experience
Been to many hotels around woodlands and conroe but after experiencing fairfied, will not look for anywhere else
I stayed here for 3 days and the property is located close to the Woodlands Mall and all that the woodlands offers. The room was clean and spacious. The front desk folks were very nice and helpful. I will stay here again.
Staff was quick with check in, hotel very clean & was super quick when we requested more towels!
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