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Best Western Premier Houston Downtown/Convention Center Hotel

Property class: 2.5

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Photo gallery for Best Western Premier Houston Downtown/Convention Center Hotel

An indoor swimming pool with a hot tub, seating area, and large windows. - Best Western Premier Houston Downtown/Convention Center Hotel (Houston)
A spacious lobby with a reception desk, seating area, and a large wall with a textured design. - Best Western Premier Houston Downtown/Convention Center Hotel (Houston)
A hotel with a prominent 'Premier Best Western' sign, a covered entrance, and a parking lot with handicapped spaces. - Best Western Premier Houston Downtown/Convention Center Hotel (Houston)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - Best Western Premier Houston Downtown/Convention Center Hotel (Houston)
A bar area with stools, a counter, and a wall with colorful graffiti. - Best Western Premier Houston Downtown/Convention Center Hotel (Houston)
A short walk from Toyota Center and George R. Brown Convention Center, Best Western Premier Houston Downtown/Convention Center Hotel provides 2 poolside bars, laundry facilities, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a business center and a restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

A hotel room with two beds, a desk, a chair, a TV, a lamp, and a kitchen area.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

A hotel room with a sofa, armchair, bedside table, TV, bed, and a desk with a lamp.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

A hotel room with a sofa, armchair, bed, TV, and a desk.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Downtown Houston, a neighborhood in Houston, Best Western Premier Houston Downtown/Convention Center Hotel is near a metro station. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Toyota Center, or consider Reliant Park for a night out. Visit our Houston travel guide
Map
1810 Bell St, Houston, TX, 77003

What's nearby

  • The George R. Brown Convention Center with its distinctive red and glass facade, outdoor seating area, and surrounding urban landscape.
    George R. Brown Convention Center
    3 min walk - 0.2 miles
  • A bronze statue of a basketball player with a jersey number 34, surrounded by palm trees and modern buildings in the background.
    Toyota Center
    3 min walk - 0.2 miles
  • A cityscape with a river, a wooden dock, and modern high-rise buildings.
    Discovery Green
    7 min walk - 0.4 miles
  • A cityscape with modern skyscrapers and a clear blue sky.
    House of Blues Houston
    10 min walk - 0.6 miles
  • A baseball stadium with a city skyline in the background.
    Daikin Park
    15 min walk - 0.8 miles

Getting around

  • Kinder Station
    7 min drive
  • Convention District Station
    11 min walk
  • Houston William Hobby Airport (HOU)
    27 min drive

Restaurants

  • Starbucks
    5 min walk
  • Jack Daniel's Old No. 7 Bar
    7 min walk
  • Starbucks
    6 min walk
  • Rodeo Goat
    8 min walk
  • J-Bar-M BBQ
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 20 for adults and USD 10 to 15 for children
  • 2 poolside bars
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults, and USD 10 to 15 for children
  • Uncovered self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Premier Houston Downtown/Convention Center Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11 PM.

Is Best Western Premier Houston Downtown/Convention Center Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at Best Western Premier Houston Downtown/Convention Center Hotel?

Check-in begins at 3 PM.

What time is check-out at Best Western Premier Houston Downtown/Convention Center Hotel?

Check-out is at 11:00 AM.

Where is Best Western Premier Houston Downtown/Convention Center Hotel located?

Located in Downtown Houston, this hotel is within a 10-minute walk of George R. Brown Convention Center and Toyota Center. Daikin Park and University of Houston are also within 3 mi (5 km). Convention District Station is 11 minutes by foot and Bell Station is 11 minutes.

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Reviews

Best Western Premier Houston Downtown/Convention Center Hotel Reviews

7.2

Good

7.2

Cleanliness

7.2

Amenities

8.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 362 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 114 out of 1004 reviews
Rating 2 - Terrible. 132 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really nice, and perfect location huge room and clean
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for an event at the Toyota Center. Can’t beat the location. Friendly staff. Basic needs met. Nothing flashy. Would stay again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in downtown Houston, we were able to walk to Daikin Park in about 10 minutes. Safe quiet area and rooms are very clean and comfortable. Staff was excellent and helped us find a forgotten passport. Thank You !
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with good price tag
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only comfortable part of the hotel was the room as the hallways and gym were hot with no airflow. Room itself was comfortable but you can clearly see any repairs where not done by a reputable company or handyman. Location is also located next to a night club so you can hear the music bass pretty well. Location was great though as it was only a few minute walk to the stadium. All in all would not stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very safe at the property. The rooms were clean & spacious. The staff were very helpful with restaurant recommendations & directions. We were charged $20 for parking & the information on the website said Free Parking.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to ensure my daughter and I had a great stay! I highly recommend this hotel!
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Property had bugs in the bathroom. I didn’t report the bugs, just killed them. Saw one big black one in the hallway when getting off the elevator. The management quickly took care of the spraying shower head. The ice machines were not working except on the first floor. The location was good for the reason we were there. When I booked on Expedia, it listed there was no parking fee, but at the end of our stay, we were charged $60. Now it states on Expedia that there is a parking fee. I would not stay here again.
Stayed 3 nights in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the staff's hospitality and proximity to the Toyota Center were great, we found four cockroaches in our room (on the side table, by the coffee maker, and in the bathroom). This was unacceptable and made our stay deeply uncomfortable. Given the cost of our room, we expected basic hygiene standards and I hope we receive a form of compensation given the negative experience.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, was disappointed to find the hot tub amenity listed was not working during my stay. Hotel staff were amazing.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
The room was good and very clean, but there were not enough towels in the bathroom, so I had to go to the front desk to ask for more. The biggest issue was the breakfast. I paid almost $300 total for my stay (1 night), and I was charged $80 for breakfast for three people. However, they only provided two breakfast vouchers, so I had to pay for the additional breakfast myself. The breakfast is advertised at around $11.99, plus about $4 for a beverage, so I really don’t understand how I was charged $80 for three people. The breakfast was also very limited and disappointing for the price. I expected much better, especially considering the amount I paid. I would appreciate an explanation for the $80 breakfast charge. It’s not about money, the problem is when you’re expecting something better than you’re offering.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean rooms, nice staff always ready to help you. The breakfast is good as well. We come to this hotel every time we attend an Astros game because it’s walking distance from Daikin Park. I definitely recommend this hotel!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, great breakfast and very kind staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and complimentary breakfast and parking. Highly recommended, nice location close to the convention center and downtown.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
The pool and breakfast was the best
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room pleasant staff great breakfast best pool and hot tub
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Charged $20 for parking once arrived - front desk was apologetic but slow. Room was dated. Pool was ice-cold. Convenient walk to convention center.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent locations walking distance to restaurants. The breakfast was great and hotel was nice and clean. I felt safe and the staff was very welcoming and nice.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is being upgraded from previous hotel brand and it’s noticeable. They are trying very hard to upgrade and make it nicer. It was close to both the George R. brown and Toyota center. The staff were all very friendly and helpful. Everything seemed pretty clean and fresh. The window unit was my only concern because I didn’t feel like it properly cooled the entire room, not awful but definitely not great. I would stay here again, despite that.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
It was a nice room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was great, walking distance to China Garden
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
The Staff was hands down Amazing! Very Welcoming.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant, it was in a very convenient area & walking distance to places. Enjoyed our stay, would book again.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff got me checked in early and quickly.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very helpful and polite staff
Stayed 1 night in Nov 2025