Cumberland Center Vacations

The road to the hotel was under construction each night, preventing us from getting to the hotel and the staff never once mentioned it or acknowledged it being an issue that we would need to account for. Also the hotel doesn’t serve breakfast on Mondays or Tuesdays which is just weird! The breakfast was also very mid so just keep that in mind. Elevator is loud at night and can be heard through the walls if you are within two rooms of it.

The property is in a great location minutes walk away from stores, great food and sights and trips. But as a property itself it lacks amenities and maintenance levels to fully justify the high seasonal pricing

Docent is a low touch hotel that has very clean, great spaces. The staff is incredible and helpful.

Overall, the staff was friendly, and the room was clean, which I appreciated. However, there were several issues that made the stay feel disappointing, especially considering the price. A few of the room amenities were not functioning properly. The filtered water dispenser did not work, and the blackout shades were terrible , causing us to wake up at sunrise each morning. While these may seem like minor inconveniences individually, together they detracted from the overall experience. Given the hotel’s reputation and high ratings, I expected more. In my opinion, the accommodations did not justify the premium price, and I left feeling that I had overpaid for what was offered. The most concerning part of my stay occurred at checkout. Before leaving, I asked a staff member if she could watch my belongings for about ten minutes while I found a restroom, as there are no public restrooms available. She kindly agreed, but when I returned, she had left the area and my belongings were unattended. Fortunately, nothing was taken, but anyone could have walked away with my luggage. That experience was both frustrating and unsettling, and it left a disappointing final impression of an otherwise pleasant stay.

Well maintained and cleaned, cleaning ladies on site were helpful! Close walk to the pier, and places to eat. We had some pretty loud upstairs neighbors at night. (College students) but overall our stay was very enjoyable and would recommend!