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Portland Regency Hotel & Spa

3.5 star property
Historic elegance meets modern convenience in this downtown Portland retreat, with spa treatments and dining steps from top attractions.

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Front of property - Portland Regency Hotel & Spa (Portland)
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Deluxe Double Room | In-room safe, individually furnished, iron/ironing board - Portland Regency Hotel & Spa (Portland)
Lobby - Portland Regency Hotel & Spa (Portland)
2 bars/lounges - Portland Regency Hotel & Spa (Portland)
Located in Downtown Portland near State Theatre, the Portland Regency Hotel & Spa offers a peaceful haven. Guests can book spa treatments, dine at Eighteen95 for breakfast and dinner, or relax at two bars. The property includes an on-site gym and free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

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Showing 2 of 2 rooms

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Deluxe Room, 1 King Bed | In-room safe, individually furnished, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(280 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Deluxe Double Room

9.2 out of 10
Wonderful
(109 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near the beach, Portland Regency Hotel & Spa is in Downtown Portland, a walkable area in Portland with great shopping. Shoppers can check out Maine Mall, while everyone can enjoy the natural beauty of Thompson's Point and Higgins Beach. Looking to enjoy an event or a game while in town? See what's happening at Merrill Auditorium or Cross Insurance Arena. Discover the area's water adventures with kayaking, sailing, and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location. Visit our Portland travel guide
Map
20 Milk Street, Portland, ME, 04101

What's nearby

  • Portland Museum of Art
    Portland Museum of Art
    13 min walk - 0.7 miles
  • State Theatre
    State Theatre
    13 min walk - 0.7 miles
  • Fore Street Gallery
    2 min walk - 0.1 miles
  • Merrill Auditorium
    5 min walk - 0.3 miles
  • Cross Insurance Arena
    7 min walk - 0.4 miles

Getting around

  • Portland Transportation Center
    9 min drive
  • Portland Intl. Jetport Airport (PWM)
    17 min drive

Restaurants

  • Bard Coffee
    2 min walk
  • Starbucks
    2 min walk
  • Novare Res Bier Cafe
    2 min walk
  • Cheese Louise
    1 min walk
  • Central Provisions
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Portland Regency Hotel & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 40 per night.

What time is check-in at Portland Regency Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Portland Regency Hotel & Spa?

Check-out is at noon.

Does Portland Regency Hotel & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Portland Regency Hotel & Spa located?

Located in Downtown Portland, this spa hotel is steps from Casco Bay, N.W. Barrett Gallery, and Fore Street Gallery. Salt Gallery and Casco Bay Lines Ferry Terminal are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portland Regency Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1299 out of 1691 reviews
Rating 8 - Good. 252 out of 1691 reviews
Rating 6 - Okay. 100 out of 1691 reviews
Rating 4 - Poor. 27 out of 1691 reviews
Rating 2 - Terrible. 13 out of 1691 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portland Regency Inn and Spa is an amazing place to stay. It is centrally located in the Old Port area of Portland. The staff and amenities were incredible. Next time we visit Portland we will definitely stay again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean rooms
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An interesting historical building with quite a lot of charm. Enjoyed bourbon and rye tasting in the very comfortable lounge.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Friendly staff, would stay here again
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the history and charm it has set in the middle of town close to great eats and fun shopping.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Emily

Liked: Staff & service
Great location in Old Port. Hotel itself is pretty dated feeling, a little rundown in areas.
Stayed 1 night in May 2026
Verified

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely outdoor café associated with the hotel across the street. Great food. The garlic lemon hummus with pistachio gremolata was the best hummus I've ever had. Wraps were excellent. Room was quiet and bed was very comfortable. Breakfast at the hotel was great and service was excellent. Hotel is in a great location in Old Port. Highly recommend.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Regency. Our room was very comfortable and the location is ideal, right in the Old Port with many excellent restaurants, fun stores, and the waterfront steps away. Very friendly and helpful staff. We appreciated the airport shuttle. Our only disappointment was that the spa / jacuzzi closes at 6 pm. We had hoped to use it after busy days of walking and sightseeing.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michael

Liked: Cleanliness
Great location, while very dated building, still had good amenities. Be mindful the AC in the room is very loud. The front desk staff were very cold/strange otherwise the rest of the staff was kind and helpful. Would stay there again just because the location is so great and our massages were quite relaxing.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and centrally located. A very nice getaway weekend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shreya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms, comfy beds good service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room in excellent location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Location is perfect! Front desk and valet are helpful and make scheduling a shuttle to the airport or train station a breeze. Zero complaints about the property and will be happy to stay here again anytime.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Beebe

Excellent breakfast with efficient, friendly staff. Good menu
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Washeika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel! We had a great relaxing time here. We are definitely planning to visit Portland again in the summer and this will be our go to place to stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is gorgeous and the staff was very helpful. The only is I was under the impression that all rooms were shower only but we got a very small tub and It felt claustrophobic also the toilet didn’t flush well. However it wouldn’t stop me from staying here again, I would just make sure I had a shower room.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was wonderful! Very spacious and comfortable. The staff were very attentive and helpful. Valet parking went very smoothly; it ran efficiently and the attendants were very thoughtful and helpful. Our only minor disappointments were that the breakfast was not as good as we had expected and some issues with Wi-Fi but a staff member was able to assist us. The location of the Regency was perfect; we were able to walk very easily to Merrill Auditorium and back from our dinner after the concert we attended.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like a small boutique hotel this is the place to stay. Great location to shopping and restaurants. The food and the atmosphere at The Armory pub was cozy and friendly..
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Right in the heart of downtown Portland, within easy walking distance of the best restaurants and bars, the beds are super comfortable, and there's a jacuzzi and sauna on site. An excellent hotel, and a reasonable price.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness
Our stay at Portland Regency Hotel and Spa was amazing. The staff greeted us with such warmth. Our room was exceptional and the food was superb.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a prime location. It is a lovely place to be in the city. I love the look of the hotel. It was clean and the staff were friendly. I would definitely return.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good hotel in a nice location with an easy walk to restaurants and downtown. Add another star if you have a dog. We liked the gym and the amenities and the staff were friendly and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, amenities, property conditions & facilities
The room was impeccable, the restaurant was delicious and perfect location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Clean and comfortable rooms. The restaurant staff was excellent.
Stayed 1 night in Feb 2026